Tablet Feedback and Surveys Made Easy
Customer Feedback Management and Surveys on iPad & Android Tablets. Intiutive Web Interface to build surveys, view statistics and take actions. Real-time Analytics, Alerts and Detailed Reporting. Designed for enterprises and small businesses alike.
Use iPads and Android Tablets to take surveys & collect feedback on-premises, in real-time.
A delightful system for every industry – restaurants, hospitality, healthcare, wellness, retail, finance, automobile and more. Use it for feedback management, employee surveys, event lead capture and offline & field surveys.
Awesome Features on Tablet
Zonka is designed so cleverly and simply that it will take you just minutes to set it up and your team will love using it. With Zonka on tablet, you can hand it over to your guests to give feedback and fill surveys or set it up as a kiosk anywhere you like. It can work without WiFi, can be locked to prevent misuse and syncs all your data securely.
Works Offline, without WiFi
No WiFi, No Problem. Take Surveys & Feedbacks without WiFi and sync anytime!
One App Mode
Worried about Tablet Misuse? Switch on the one app mode and run only Zonka
iPad and Android App
Works exactly the same on both iPads and Android Tablets
Set as Kiosk or hand it over
Hand over the Tablet to Guests or set it up as Kiosk in minutes!
Designed for Non-Techies
Dead simple to use with no learning curve. It is built for hassle-free operation
Data is stored and synced securely to access easily from any browser, anytime
Beautiful & Insightful Web Interface
Zonka comes packed with some very powerful features that helps you get quick overviews of what’s happening as well as analyze individual scores and responses in depth with the help you drill-down reports. You just don’t get an interface to create amazing forms and surveys or view reports and responses, but also one where you can collaborate with your team, take corrective action and build a better brand with the help of Tasks, Tags, Filters and Notes. Oh and did we tell you? Setting up and managing your team and locations is super quick and easy.
Create Custom Survey Forms
Create amazing feedback forms and surveys within minutes. White-label and customize as you like
Staff Management & Permissions
Add, manage team members with hierarchy and permissions for collaboration and defined access
Comprehensive Response Manager
Gain 360° visibility of feedbacks and responses. Collaborate with Team and analyze together
Detailed Reporting & Alerts
Detailed, drill-down and interactive reports with insightful graphs. Set up real-time Email and SMS Alerts
Tasks, Notes & Tagging
Turn Responses into Tasks, Add & Exchange Notes. Tag Responses and Mark for Follow Up
Easily add and manage multiple locations, brands and groups from a single dashboard
Survey and Feedback Form Builder
A simple to use, flexible Feedback & Survey Builder to create customized, good-looking surveys. Select from pre-existing industry templates or design from scratch. There are 20+ questions types to choose from. All forms can be fully rebranded. You can customize anything starting from colors, fonts to graphical emoticons. Add any number of steps to complete a form
Advanced features include Skip and Question Branching, multi-lingual surveys & more!
Real-Time Reporting, Like Never Before
With Zonka, get instant updates, real-time analytics and get detailed reports. Review Quick Stats on Dashboard to quickly review data and actions being taken. It’s dead simple to setup SMS Alerts with Twilio to get real-time reviews – comes in handy for on-the-spot issue resolution.
Drill-Down Analytics & Location Based Reports give you detailed insights of surveys from different perspectives. Receive Summary Emails & Real-time Updates of customer surveys making sure you don’t miss the important stuff.
Take Actions With Zonka
Zonka is not just about collecting data, it’s about making them count. Zonka’s Collaborative Response Manager allows cross functional teams to work together on feedbacks and enhance customer experience. Take actions on every feedback you receive – convert feedbacks into tasks. Tag responses and mark for follow-ups. It’s super easy to find & sort feedback data too –Search and Filter by Date, Staff and Tags. Sort data by suggestions, tags & more
You can do more! Download & export response data, Share reviews on social media
Zonka Use Cases
Ensure 360° Feedback Management
Zonka is designed to capture data location wise, there are comparative reports, actionable response manager and centralized device management. Use it for Restaurants, Hotels, Retail Stores, Healthcare and more.
Offline and Field Survey
No Internet, No Problem
Zonka can hold thousands of responses offline and can sync whenever it gets internet connectivity. It’s easy to use interface and real-time reporting makes it an ideal choice for field surveys, employee surveys & more
Event Lead Capture
Don’t Miss Out on Potential Leads Anymore
Zonka is perfect for trade show lead capture. Setup an account, choose an existing lead capture form, add your branding and get started! On your next event, don’t carry a notepad and paper. Just use a tablet!
Designed For Enterprise
Built keeping Enterprise workflows and processes in perspective, Zonka has got some turnkey features you’ll love
Central Device Management
Multi-location Management for Chains
Industry Standard Reports like NPS & CES
Permission Based User Management
Data Protection and Completely Secure
Who Uses Zonka
Get customer feedback about food, service, ambiance and more using the Restaurant Feedback App
Set up store experience surveys and retail customer feedback surveys at shopping centres, retail chains & more
Know potential automobile buyers’ needs. Take feedback after test drive, sales & service for Automobile
Setup hotel guest feedback on tablets at various touch-points in the hotel. Hear voice of your customer
Make improvements in customer service by setting up Financial Satisfaction Surveys at Banks
Do event registration on tablets, capture leads at events. Conduct event planning surveys
Set up post-service surveys to capture client feedback at spas and hair salons. Track & measure staff performance
Zonka tablet app helps survey patient’s satisfaction at healthcare centres and clinics
Capture airline passenger feedback, conduct airport surveys, in-flight feedback surveys for passengers