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Tablet Feedback and Surveys Made Easy

Customer Feedback Management and Surveys on iPad & Android Tablets. Intiutive Web Interface to build surveys, view statistics and take actions. Real-time Analytics, Alerts and Detailed Reporting. Designed for enterprises and small businesses alike.

Zonka Feedback on App Store
Zonka Feedback on Google Play

Use iPads and Android Tablets to take surveys & collect feedback on-premises, in real-time.

A delightful system for every industry – restaurants, hospitality, healthcare, wellness, retail, finance, automobile and more. Use it for feedback management, employee surveys, event lead capture and offline & field surveys.

Awesome Features on Tablet

Zonka is designed so cleverly and simply that it will take you just minutes to set it up and your team will love using it. With Zonka on tablet, you can hand it over to your guests to give feedback and fill surveys or set it up as a kiosk anywhere you like. It can work without WiFi, can be locked to prevent misuse and syncs all your data securely.

Works Offline, without WiFi

No WiFi, No Problem. Take Surveys & Feedbacks without WiFi and sync anytime!

One App Mode

Worried about Tablet Misuse? Switch on the one app mode and run only Zonka

iPad and Android App

Works exactly the same on both iPads and Android Tablets

feedback on touch-screen tablet

Set as Kiosk or hand it over

Hand over the Tablet to Guests or set it up as Kiosk in minutes!

Designed for Non-Techies

Dead simple to use with no learning curve. It is built for hassle-free operation

Sync Securely

Data is stored and synced securely to access easily from any browser, anytime

Switch to better Surveys & Feedbacks

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Beautiful & Insightful Web Interface

Zonka comes packed with some very powerful features that helps you get quick overviews of what’s happening as well as analyze individual scores and responses in depth with the help you drill-down reports. You just don’t get an interface to create amazing forms and surveys or view reports and responses, but also one where you can collaborate with your team, take corrective action and build a better brand with the help of Tasks, Tags, Filters and Notes. Oh and did we tell you? Setting up and managing your team and locations is super quick and easy.

 

automobile customer satisfaction survey

Create Custom Survey Forms

Create amazing feedback forms and surveys within minutes. White-label and customize as you like

automobile customer satisfaction survey

Staff Management & Permissions

Add, manage team members with hierarchy and permissions for collaboration and defined access

automobile customer satisfaction survey

Comprehensive Response Manager

Gain 360° visibility of feedbacks and responses. Collaborate with Team and analyze together

automobile customer satisfaction survey

Detailed Reporting & Alerts

Detailed, drill-down and interactive reports with insightful graphs. Set up real-time Email and SMS Alerts

automobile customer satisfaction survey

Tasks, Notes & Tagging

Turn Responses into Tasks, Add & Exchange Notes. Tag Responses and Mark for Follow Up

automobile customer satisfaction survey

Multi-Location System

Easily add and manage multiple locations, brands and groups from a single dashboard

Zonka Feedback web Interface
Feedback & Survey Builder

Survey and Feedback Form Builder

A simple to use, flexible Feedback & Survey Builder to create customized, good-looking surveys. Select from pre-existing industry templates or design from scratch. There are 20+ questions types to choose from.  All forms can be fully rebranded.  You can customize anything starting from colors, fonts to graphical emoticons. Add any number of steps to complete a form

Advanced features include Skip and Question Branchingmulti-lingual surveys & more!

Real-Time Reporting, Like Never Before

With Zonka, get instant updates, real-time analytics and get detailed reports. Review Quick Stats on Dashboard to quickly review data and actions being taken. It’s dead simple to setup SMS Alerts with Twilio to get real-time reviews – comes in handy for on-the-spot issue resolution.

Drill-­Down Analytics & Location Based Reports give you detailed insights of surveys from different perspectives. Receive Summary Emails & Real-time Updates of customer surveys making sure you don’t miss the important stuff.

Real-Time Reporting
Response Manager

Take Actions With Zonka

Zonka is not just about collecting data, it’s about making them count. Zonka’s Collaborative Response Manager allows cross functional teams to work together on feedbacks and enhance customer experience. Take actions on every feedback you receive – convert feedbacks into tasksTag responses and mark for follow-ups. It’s super easy to find & sort feedback data too –Search and Filter by Date, Staff and Tags. Sort data by suggestions, tags & more

You can do more! Download & export response data, Share reviews on social media

Survey & Feedback Management like never before

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Zonka Use Cases

Feedback Management

Feedback Management

Ensure 360° Feedback Management

Zonka is designed to capture data location wise, there are comparative reports, actionable response manager and centralized device management. Use it for Restaurants, Hotels, Retail Stores, Healthcare and more.

Offline Survey

Offline and Field Survey

No Internet, No Problem

Zonka can hold thousands of responses offline and can sync whenever it gets internet connectivity. It’s easy to use interface and real-time reporting makes it an ideal choice for field surveys, employee surveys & more

lead capture

Event Lead Capture

Don’t Miss Out on Potential Leads Anymore

Zonka is perfect for trade show lead capture. Setup an account, choose an existing lead capture form, add your branding and get started! On your next event, don’t carry a notepad and paper. Just use a tablet!

Designed For Enterprise

Built keeping Enterprise workflows and processes in perspective, Zonka has got some turnkey features you’ll love

Central Device Management

Central Device Management

Multi-location Management

Multi-location Management for Chains

Industry Standard Report

Industry Standard Reports like NPS & CES

User Permission Management

Permission Based User Management

Data Security

Data Protection and Completely Secure

Change the way you take surveys & feedbacks

It’s about time to say goodbye to old methods and technology. Switch to Zonka and get more than 100% more responses!

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Who Uses Zonka

Does your business depend on being customer loyalty and retention? Then Zonka is for you!

 

Customer Feedback System for Restaurants

Restaurants

Get customer feedback about food, service, ambiance and more using the Restaurant Feedback App

retail customer feedback surveys

Retail & Shopping

Set up store experience surveys and retail customer feedback surveys at shopping centres, retail chains & more

automobile customer satisfaction survey

Automobile Sector

Know potential automobile buyers’ needs. Take feedback after test drive, sales & service for Automobile

Zonka Feedback for Hotels

Hotels

Setup hotel guest feedback on tablets at various touch-points in the hotel. Hear voice of your customer

bank customer feedback survey

Banks & Financial Sector

Make improvements in customer service by setting up Financial Satisfaction Surveys at Banks

event surveys

Events & Conferences

Do event registration on tablets, capture leads at events. Conduct event planning surveys

Zonka Feedback for Spas

Spas & Salons

Set up post-service surveys to capture client feedback at spas and hair salons. Track & measure staff performance

patient satisfaction survey tool

Healthcare, Hospitals & Clinics

Zonka tablet app helps survey patient’s satisfaction at healthcare centres and clinics

airport surveys app

Airports

Capture airline passenger feedback, conduct airport surveys, in-flight feedback surveys for passengers 

Complete Customer Experience Management Tool For All Industries

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