In Zonka Reports, now you can easily filter data by time. You can select the time slots to choose from or select your custom time for when you want to access the data. This feature will be highly useful for the businesses who want to compare data as per different time slots.
For instance, if a restaurant holds an event every Wednesday from 9-11 PM, the restaurateurs can fill a custom time slot according to them and access data between 9-11 PM exclusively and compare the quality and nature of feedbacks received at the time of the event. They can also use this time filter to examine reviews about their gig and the quality of services offered by the staff at that time particularly.
How it Works
Follow these steps to begin filtering feedbacks based on timing over the web panel –
- Visit https://web.zonkafeedback.com/ and log in with your details.
- Visit Reports.
- Choose Advanced Filters and from the dropdown now choose Filter by Time.
- Select one of the available time slots or choose custom time.
Facilitating time based inspections For instance – it is very crucial for hospitals to scrutinize their services at the night time so they can opt to filter feedbacks received during that time. Similarly restaurants can use time based filters to examine feedbacks coming during breakfast, lunch, dinner and during events separately.
With the release of our Device Management module, it is now dead easy to monitor and manage devices deployed in your business locations. But with multiple devices deployed, finding a specific device could be somewhat like finding a needle in the haystack. Imagine you want to inspect the frequency of feedbacks coming in on the tablet device deployed at reception in your location number 13.
To ease out this trouble Zonka has introduced ‘Filter by Device Name’ feature in Reports. Now in Zonka Reports, you can easily filter data by the friendly device names that you can easily add anytime.
How it Works
Follow these steps to begin filtering feedbacks using friendly device names on the web panel-
- Visit https://web.zonkafeedback.com/ and log in with your details
- Click on Setup drop-down from the top menu and then click on Devices
- Add/edit device name to keep a friendly name in Device Management
- Go to Reports
- Choose Advanced Filters and from the dropdown now choose Filter by Devices
- Type/search the friendly device name for which you want to view the reports
Benefits of Filtering by Device Name
Device-wise reports view
Scrutinize the feedbacks collected device-wise and also inspect the number of feedbacks coming in on each of them. If the device is not receiving enough feedbacks, you may want to re-check on its placement and may question the staff who is using that device for feedback collection.
Easily identify a particular device by its friendly name. You can edit the device name anytime.
Pro Tip: Mention location name where device is deployed in its name to easily identify it. For example – ‘Reception iPad (Floor 2)’