Intercom is a messaging platform for sales, marketing, and support teams. Sync all your survey responses against Users in Intercom.
What you need:
A Zonka Feedback account
An Intercom account
Choose a Survey from Survey List View and head to the Integrations tab from the top navigation.
Click on 'Connect' in Intercom.
Next, you will see the Intercom Integrations Detail Page where you can click to 'Connect to Intercom’ to connect your Zonka Feedback Account.
You’ll be redirected to Intercom. If you're not logged in, you will have to log in at this step.
Turn on the toggle to 'Sync Survey Response to Intercom’
Click on 'Save' to start syncing for all new Survey Responses.
What is Zonka Feedback?
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.