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Zonka Feedback Apps & Integrations /

Help Scout

/ Send survey embedded emails to Customers and create conversations in Help Scout with this integration

Send survey embedded emails to Customers and create conversations in Help Scout with this integration

By: Zonka Feedback

Connect Help Scout to your Zonka Feedback account to add new conversations to Help Scout based on new Survey Response and Sync scores in Help Scout conversations. 

With the Zonka Feedback and Help Scout Integration, you can Sync Zonka survey response and attach a corresponding Tag against the Help Scout conversation and Embed Zonka surveys in Help Scout emails.

What you need:
  • A Zonka Feedback account 
  • A Help Scout account
  • Choose a Survey from Survey List View and head to the Integrations tab from the top navigation.
  • Click on 'Connect' in Help Scout.
  • Next, you will see the HelpScout Integrations Detail Page where you can click 'Connect to Help Scout' to connect your Zonka Feedback Account.
  • You’ll be redirected to Help Scout. If you're not logged in, you will have to log in at this step.
  • Once logged in, you will see an Authorization Screen. Click on 'Allow' to give permission to Zonka Feedback to access your Help Scout account.