Create and Update contacts with survey responses and sync data and scores to Hubspot

By: Zonka Feedback

About
How to set up

With Zonka Feedback and Hubspot integration, you can create new contacts in Hubspot or update existing contacts when you receive a new survey response in Zonka Feedback. You can also sync your survey scores (such as NPS, CSAT scores, and CES) and your response data to Hubspot.

What you need:

A Zonka Feedback account
A Hubspot account

Choose a Survey from Survey List View and head to the Integrations Tab from the top navigation.
Click on 'Connect' in Hubspot
Next you will see the Hubspot Integrations Detail Page where you can click to 'Connect to Hubspot' to connect your Zonka Feedback Account.
You’ll be redirected to Hubspot. If you're not logged in, you will have to log in at this step. If you're logged in and you have multiple accounts, you can choose the account you'd like to connect at this step.
Once logged in, you will see an Authorization Screen. Click on 'Connect app' to give permission to Zonka Feedback to access your Hubspot Account.
You’ll be directed back to Zonka Feedback. Now you can manage your settings to add new Contacts to Hubspot when new Zonka Feedback Survey Responses are received and to sync Survey Response data and CX scores to existing contacts in Hubspot.