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Introducing Device Management

Introducing Device Management

In order to capture feedbacks from multiple locations, various devices are deployed in each of them. Device Management feature gives top management the central control of all the devices deployed throughout the network of their enterprise.

Suppose you have feedback collection requirements in 5 of your business locations and you have deployed 20 devices in totality to fulfill it. This new feature update will help you to manage and track all of these 20 devices from a single web panel remotely at any time.

How it Works

Follow these steps to access Device Management feature on your Zonka web panel:

  • Visit web.zonkafeedback.com and log in with your details.
  • Click on Setup drop-down from the top menu and then click on Devices.
  • A list of all the deployed devices in all your locations will appear here.
  • Click on the device name from the list whose profile you want to access.

Pro tip: You can give friendly names to your devices to recognize them easily.

3 Most Powerful Attributes of Device Management

Reporting

Device management reporting tools give you real-time visibility into your organization’s feedback scenario, including device status, battery, uptime, response collected, device location, access log and much more.

Remote tracking

Various tablets and mobile devices would be deployed in your business locations to capture responses. With Zonka you can track all these devices remotely. Be it 10 devices or 100, you can access all of them all at once on the web panel. You can track the devices by leveraging device details such as app status, battery, last communication, uptime, location, etc.

Device security

Protect devices from unauthorized access and can take away the access from any active device by deactivating it from the web panel directly. The admin can also view the access log along with the IP Address from where the device was logged in ensuring utmost security.

Feature Highlights

Here are the highlights of some of the most crucial features under device management that you can leverage for your business.

App Status

It shows the present status of the device – whether it is Online, Offline or on the App Dashboard – all in real-time.  Inside a device’s profile, you can control the device access by turning the slider off and deactivating the device.Device_info_2

Up-time

Uptime is the time when the device was functional for response capturing. This information can help you counter any negligence or problem in the employment of the device.Uptime_New

Location

Name of the business location where the device is installed appears here. This information is very crucial if you have multiple business locations active for feedback collection.Location_new

Response Collected

This shows the number of responses collected on that specific device over different dates and time period. You can select date/ time period from the calendar provided above.responses_new

Tags

You can define various tags for your device from here. These tags can help you to identify specific devices. For e.g- you can tag the devices by their area of implementation; reception kiosk,  washroom kiosk etc.Tags_new

Access Log

It shows the details regarding the accessibility of the device. The username i.e. the user who accessed the device is mentioned here along with the IP Address using which the device was accessed is stated here. It also shows the date and time when the device was accessed.Access_Log
Device management for Zonka comes packed with amazing features for managing your devices with utmost efficiency. For detailed information regarding what all can be done with it please visit- 

https://support.zonkafeedback.com/hc/en-us

Using Zonka for US opinion polls

Using Zonka for US opinion polls

US opinion polls are favoring Clinton, could Trump really win despite this fact? Maybe, who knows.

Opinion polls are used and believed throughout the course of election campaigns by candidates. Also, they are believed by the media to see which candidates are ahead and who is likely to emerge victorious.

But sadly, the polls yet so far have been successful in the contrived shaping of public opinion rather than reflecting it. How can we say this so confidently? Let’s hear a story from the vault of erstwhile US Presidential elections.

In the 1948 Presidential election, the US opinion polls predicted certain victory for Republican Thomas E. Dewey. Without waiting for the official count of the votes, Chicago Daily Tribune on November 3, 1948, throughout the country proclaimed in their headlines, “Dewey Defeats Truman.” The rest is history … Harry S Truman was elected the 31st President of the United States.

Wondering how did that happen? Let’s dig deep.

It is hard to get a representative sample of the population to answer survey questions. Due to this most polls weigh their response data to match the expected composition of the electorate. Also, the methods used to collect poll responses lead to discrepancies in actual opinions of the electorate and rolled out opinion polls.

Majorly, there are 3 methods that are used to collect US opinion polls-

  • Telephonic polls
  • Online polls
  • IVRs

But the problem with all these three is that they involve high human involvement. And it further leads to bias and miscommunication. Moreover many questions on the way polls are conducted through these methods arise such as-

  • Do they ask the right questions?
  • Are they manipulating the wording of questions to get the responses they want?
  • And whom did they interview?

Some of the doubts are wrapped up in a mistrust of the political parties, marketers, and media giants that pay for the polls.  Thus, for collecting US opinion polls a contemporary method is required. A method that can dig in the honest, unadulterated, genuine or near genuine opinion of the electorate.

The ideal polling technique for collecting honest public opinion

Simulator Screen Shot 03-Nov-2016 12.50.25 pm

Creating the poll

With Zonka’s survey form builder, create customized, good-looking polling surveys.

  • Monitor the tone and wordings of the polling questions. Make sure questions are drafted in a clear and neutral fashion.  
  • Avoid question wordings that will bias voters towards or away from their own particular point of view.

Collecting the poll

Collect opinions of the electorate as per their own convenience and personal space.

  • SMS/ email links of web polls to the voters for collecting their opinion about the two presidential candidates.
  • What differentiates average polls from good ones is the level of transparency. So, make sure the electorate can access the original source material.
  • Add actual content of the poll to the website. Add the questions that were asked of participants, the dates during which the poll was done, the number of participants, and the sampling error.

Interpreting the poll

Save time, effort and money while interpreting results of the opinion polls.

  • Zonka offers an Intuitive Web Interface which can be used for examining ongoing polling behavior. At the end of the opinion polling, results can be presented with the help of crucial reports and insights.
  • One Click Reporting with Graphs and Insights enabling the real-time view of the voting behavior during the polling session.
  • Zonka enables Comparative Reporting. Thus, a comparative analysis for US opinion poll results amongst each of the 50 US states and congressional districts can be drawn.
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