Capture Customer Feedback On-Premises
Discover the benefits of on-premises, real-time customer feedback with Zonka Feedback
Right away is the best time to capture customer feedback and hear their voice and experience. Let’s find out why -
Feedback is Fresh
The experience and feedback is fresh in the customer’s mind and you hear just that.
Feedback without biases
Unlike web feedbacks and review sites, feedback comes without biases when it’s captured on-premises.
Reaches you first
With on-premises feedback, you hear customer’s voice before anyone else.
When you hear your customer feedback first, you can take immediate action.
Reduce Negative Reviews
With immediate action on negative feedback, your guests are less likely to post bad reviews on social media and review sites.
Keep guests engaged
By offering guests to share their feedback with you, you’re keeping them engaged and letting them know you care.
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It’s time to ditch the traditional ways of capturing feedback and replace those with tablet-based feedback management systems.