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Net Promoter Score

Beyond Customer Loyalty: Use NPS® to Create a Customer-Centric Business

Beyond Customer Loyalty: Use NPS® to Create a Customer-Centric Business

The Net Promoter Score® (NPS®) is a simple yet effective metric for measuring overall brand loyalty for your organization. NPS is a quick and easy survey that helps you identify your promoters – customers that have a positive impression…read more
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