Just as we launched the Online Web Surveys, our team started working on Email Surveys so you could just email your respondents with the survey link and have them easily share feedback on the go. We’re happy to tell you that we’ve released the Email Surveys in beta today and we’re very excited!
Email Surveys are one of the best and most popular channel for distributing surveys. Email Surveys opens up tonnes of possibilities while giving you the ability to survey customers and employees and send them feedback forms at .
You can take feedback right after a customer activity like a purchase on a store or online store, or a visit at the clinic, or after a food delivery, or post car service, or post flight and hotel stay. For employees, email surveys are great for post training feedback or event feedback and so much more.
Using email surveys with Zonka is fairly simple and you can use any survey (yes, all existing surveys as well). Here’s all you need to do to use email surveys at Zonka –
- Log into your account (or sign up for a free trial if you don’t have one already)
- Go to Surveys to create your survey
- Once done, click to distribute your survey via Email
- Add recipients’ email address or upload your contacts
- Create a custom email template or modify the default template
- Preview and send!
Some cool things you should know about Zonka’s Email Surveys
- You can customize your survey and email template to make it more creative (better the email and subject line, better the response rate)
- You can upload a file with customer information and email addresses to send email surveys in bulk. Your
- You can track every email – deliveries, bounced emails, open rate, responded rate and more
- And of course, you can view all responses and reports, in real-time!
Ready to get started now? Go to your Zonka Account now.