
Reasons why you should avoid mandatory questions in your survey
As your company is crafting the perfect survey to gather customer opinions, there are some essential tips you should think about when making mandatory questions. While yes, you want as much information about the client's experience as possible, there is s…read more
When is the best time to collect Customer Feedback?
There is an age-old question, “When is the best time to collect feedback from my customers”, finally, the answer has been nailed down. The absolute best time to gather feedback is right now. Feedback is vital to your business, and it is important to get t…read more
Get better Survey Response Rate by avoiding these mistakes
When you create a survey, you ensure each detail is just right, you make sure every question is relevant, and you make certain that it goes out to all the right people. With all of that work you are putting in, shouldn’t you be getting more survey respons…read more
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