×
Request a Demo

Request a Demo

Look No Further. Get Started Today

 
 

Verification

The Zonka Feedback Blog

Feedback Management, Feedback Trends, Feedback Technology, Data & Analysis, amazing Survey Tips & New Features at Zonka

Integrate Zonka Feedback with over 750+ Apps (via Zapier)

Integrate Zonka Feedback with over 750+ Apps (via Zapier)

At Zonka, we’re consistently trying to make feedback management more automated and even more effective. And for the same reason we focus a lot on powerful survey features and out of the box integrations. As we're growing and on-boarding more customers, feature requests and suggestions are pouring in. We're getting to know of all the web apps that our customers would like to connect Zonka with. There's really a lot you can do when you make all your web apps work together. For instance, if you get a negative feedback on Zonka and you'd like to raise a ticket in your ticketing application instantly to enable quick action. Same for your low NPS score - raise a ticket instantly for addressing the detractors. Or perhaps, you want to add new respondent data from Zonka to your CRM. There's a lot really. To make all this and more possible, Zonka Feedback is now integrated with Zapier (yay!). This means, now you can integrate to over 750+ apps and automate tasks and triggers across tonnes of applications and save yourself a lot of time and effort. In case you're wondering what Zapier is - it's an online automation platform that allows you to connect various web apps that you use to automate processes that you would have usually spend a lot of time on coding. It essentially allows web applications to easily talk to each other. With Zonka Feedback now connected to Zapier, automation will be a breeze and you will get more time to focus on bigger strategies for your…read more
Send your surveys via Email with Zonka Feedback (introducing Email Surveys)

Send your surveys via Email with Zonka Feedback (introducing Email Surveys)

Just as we launched the Online Web Surveys, our team started working on Email Surveys so you could just email your respondents with the survey link and have them easily share feedback on the go. We’re happy to tell you that we’ve released the Email Surveys in beta today and we’re very excited! Email Surveys are one of the best and most popular channel for distributing surveys. Email Surveys opens up tonnes of possibilities while giving you the ability to survey customers and employees and send them feedback forms at . You can take feedback right after a customer activity like a purchase on a store or online store, or a visit at the clinic, or after a food delivery, or post car service, or post flight and hotel stay. For employees, email surveys are great for post training feedback or event feedback and so much more. Using email surveys with Zonka is fairly simple and you can use any survey (yes, all existing surveys as well). Here’s all you need to do to use email surveys at Zonka - Log into your account (or sign up for a free trial if you don’t have one already) Go to Surveys to create your survey Once done, click to distribute your survey via Email Add recipients’ email address or upload your contacts Create a custom email template or modify the default template Preview and send! Some cool things you should know about Zonka’s Email Surveys You can customize your survey and email template to make it…read more
add-icon