“All good things must come to an end” – and it feels so much better when a happy ending is followed with the delight of witnessing the start of a new revolution. Such are our feelings as of today. When we returned from our exhibition at The Restaurant Show 2014, little did we know that we have just spawned a revolution in customer feedback systems.
We feel proud to have signed up our first client in the magnificent city of London, which also happens to be the first client at our stall in The Restaurant Show 2014.
The sensational Brazilian/ Caribbean restaurant, Coco Bamboo, located at 83A, Haverstack Hill has chosen Zonka to collect feedback from its guests on premises. The place is known for its exotic cuisine, great food combined with awesome live music and legendary service.
One of the few places in the multi-ethnic London offering Jamaican cuisine in a Jamaican environ, they had hitherto been collecting customer feedback on paper-based forms, but true to their spirit of offering unparalleled customer service consistently, they have switched over to digital feedback, having already installed Zonka Feedback on two tablets with another one on the way.
From the entire team here at Zonka, we wish them the best of luck in all their future endeavors. May the power of digital feedback be with them!
Start your Customer Feedback Journey today🔥
Collect real-time, in-moment feedback at all touchpoints in customer journey and leverage feedback insights to transform customer experience.