Show related guide
- The Ultimate Guide to Email Survey
- Why You Need an Email Survey
- How Does an Email Survey Works
- Email Survey Design Requirements
- Email Survey Questions
- How to Embed Questions in an Email Survey
- Email Survey Strategies
- How to Maximize Email Survey Response Rate
- How to Choose Best Email Survey Tool
- Getting Started With Email Survey at Zonka Feedback
- Why to Choose Zonka Feedback as an Email Survey Tool
1. A comprehensive Survey Builder to fully customize your surveys
Choose from different survey questions including NPS, CES, rating scale, demographics and more, add surveys in multiple languages, add logic to your surveys and a lot more with Zonka Feedback's WYSIWYG Survey Builder. Choose from expert survey templates or build your own surveys.
2. An editor to customize your Email Survey Message
You can easily customize your email message before sending the emails survey to customers. You can personalize it by telling them about the purpose of your survey.
3. Track your Email Survey Usage and Response Rate
Zonka Feedback enables you to track email survey activities including email survey deliveries, email survey open rate, and email survey response rate to help you easily measure the success of your Email Survey Campaign.
4. Get Real-time Survey Responses
All responses and feedback captured through Zonka Feedback’s Email Survey tool are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues to close the feedback loop.
5. Get Detailed Survey Reports & Analytics
Zonka Feedback is incorporated with the real-time reporting. This enables you to monitor every feedback and get an in-depth analysis of all responses. Based on the report and analysis you can take quick action on customer feedback to swiftly resolve issues and improve customer experience.
6. Automate your Email Surveys with APIs
With Zonka Feedback, you can send email surveys based on different interactions like post-purchase, post-delivery, post-flight and similar by integrating Zonka Feedback to the third-party apps via APIs and Webhooks.