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At Zonka Feedback, we have made the use of Email Surveys very easy and effective. Here are some reasons why we are one of the best Email Survey Software available today: 

1. A comprehensive Survey Builder to fully customize your surveys

Choose from different survey questions including NPS, CES, rating scale, demographics and more, add surveys in multiple languages, add logic to your surveys and a lot more with Zonka Feedback's WYSIWYG Survey Builder. Choose from expert survey templates or build your own surveys. 

2. An editor to customize your Email Survey Message

You can easily customize your email message before sending the emails survey to customers. You can personalize it by telling them about the purpose of your survey.

3. Track your Email Survey Usage and Response Rate

Zonka Feedback enables you to track email survey activities including email survey deliveries, email survey open rate, and email survey response rate to help you easily measure the success of your Email Survey Campaign. 

4. Get Real-time Survey Responses

All responses and feedback captured through Zonka Feedback’s Email Survey tool are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues to close the feedback loop.

5. Get Detailed Survey Reports & Analytics

Zonka Feedback is incorporated with the real-time reporting. This enables you to monitor every feedback and get an in-depth analysis of all responses. Based on the report and analysis you can take quick action on customer feedback to swiftly resolve issues and improve customer experience.

6. Automate your Email Surveys with APIs

With Zonka Feedback, you can send email surveys based on different interactions like post-purchase, post-delivery, post-flight and similar by integrating Zonka Feedback to the third-party apps via APIs and Webhooks.