This field allows the respondent to enter their phone numbers which can be used for data capturing. This field is also used to capture the repeat respondent data.
Adding the Phone Field Question
Follow these steps to add this question type:
- Click on General Questions drop-down from the Questions window on the left side of the survey builder.
- Now select Phone Question, the question will immediately be added in the survey and appear in the WYSIWYG tablet preview on your screen.
Customizing the Question
After you have added the Phone Number field in your survey form, hover over the question and click edit icon to edit the question. A customization window wil get opened on the right hand side of the survey builder wherein you can move forward with the further question customizations.
The following customizations can be made:
|Heading Text||Enter the Heading Text for your Phone question from here.|
|Placeholder Text:||This is the place where the respondents will enter their answer for the Phone question. You can also add text such as- ‘Enter your landline number here./ Please share your personal number.|
|Variable ID:||Variable id is a unique id assigned to text question or drop down fields. This is used to pass data which will be prefilled, via web urls in web surveys.|
Note: If your survey is running in a same country you can set a default country code. Just click on the country code placeholder in the tablet preview and add your country code there.
|Mandatory||Select whether you want to make the Phone question mandatory to answer for your respondents or not.|
|Regular Expression||Custom validation can be added to text input fields to apply custom regular expressions and validations which override the default ones. You can add an expression allowing only numerics to be entered in the phone number field.|
|Validation Message||You can also add a validation message with the question. For eg- Only numerics are alllowed.|
|Question Layout||Select whether you want a single or double layout display for the question. In single layout the question will be spread along the full width of the survey screen and in double layout it will appear only in half the breadth of the survey screen. Use double layout if you want to add two questions alongside in the survey screen.|
How it Works
Add this Question to enable respondents to enter their contact number. Use this information to capture customer details. To track Repeat Respondents enable Respondent Tracking from the survey builder Settings.