This question type provides the respondent with a drop down list of various possible answer options for the question. Respondents can only select one answer from the Dropdown question.
Follow these steps to add this question type:
- Click on General Questions drop-down from the Questions window on the left side of the survey builder.
- Now select Dropdown Question, the question will immediately be added to the survey and appear in the WYSIWYG tablet preview on your screen.
After you have added the Dropdown question in your survey form, hover over the question and click edit icon to edit the question. A customization window will get opened on the right-hand side of the survey builder wherein you can move forward with the further question customizations.
The following customizations can be made:
|Placeholder Text||You can add a text for the drop-down answer menu from in here.|
|Variable ID||Variable id is a unique id assigned to text question or drop-down fields. This is used to pass data which will be prefilled, via web URLs in web surveys.|
|Mandatory||Select whether you want to make the Dropdown question mandatory to answer for your customers or not.|
|Scoring||Select if you would like to make the question a scoring question or not.|
|Question Layout||Select whether you want a single or double layout display for the question. In single layout, the question will be spread along the full width of the survey screen and in double layout, it will appear only in half the breadth of the survey screen. Use double layout if you want to add two questions alongside in the survey screen.|
|Answer||Edit the text of the answer options from here. Also, you can add/remove the answer options in the dropdown with + and – icons.|
Use Dropdown Question to ask your respondents to choose a single option from a long list. For example, use a dropdown question to ask the resident city of the respondent.
Tip: Try to limit the options for a long list too as large sets of options may fatigue survey respondents.