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    Upgrading/Downgrading

    You can upgrade or downgrade your Zonka plan anytime from your Web Panel account located at https://web.zonkafeedback.com.

    Upgrading your Plan

    1. Go to Subscriptions from the top right Account drop-down.
    2. On the Plans tab click Change against your existing Plan name

      Subscription_Management-Plans2.png

    3. This will open a Plan page which from which you can select the desired plan to upgrade to and click on Upgrade.

      Subscription_Management-plans_3.png

    4. Next, you will be prompted with a pop-up showing the cost of the new plan and the total cost you will need to pay now to upgrade. You can also add/remove add-on locations at this point.

      Subscription_Management-3.png

    5. Click on Upgrade to initiate the upgrade process and your plan will be upgraded immediately.
    6. You will be receiving a confirmation mail on your registered email id.

    Downgrading your Plan

    1. Go to Subscriptions from the top right Account drop-down.
    2. On the Plans tab click Change against your existing Plan name

      Subscription_Management-Plans2.png

    3. This will open a Plan page which from which you can select the desired plan to Downgrade to and click Downgrade on that plan

      Subscription_Management-plans_3.png

    4. Next, you will be prompted with a pop-up showing the cost of the new plan and the total cost. You can also add/remove add-on locations at this point.

      Subscription_Management_2.png

    5. Click on Downgrade to initiate the Downgrade process

    Add-on-Locations

    You can purchase additional locations as add-ons on top of your subscriptions.

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