Devices are essentially the feedback capturing devices that are deployed in your business locations. In order to access information for a particular device, you can visit its profile in Zonka’s Web Panel.
Follow these steps to visit device profile:
- Click on Setup drop-down from the top menu and then click on Devices.
- A list of all the devices will appear here.
- Click on the device information whose profile you want to access.
On the left-hand side of a device profile, all these device details are mentioned.
It shows the status of the device whether it is active or deactivate. You can control this device status by turning the slider on/of.
It shows the current battery status of the device.
- Unique Id
Device Unique ID is mentioned here. As soon as the device is added a Unique ID for it gets created.
- Time Zone
It shows the time zone of the place the device is deployed at.
- Added On
It shows the date and time at which the device was first added on.
- App Version
This shows the current app version running on the device.
It shows the name of the location where the device is installed.
- Device Description
You can add a device description here. For example- iOS device.
- Device Tags
You can define various tags for your device from here. These tags can help you to identify specific devices.
On the top menu of the device profile you can access all these device information:
- Sync History
Responses can be captured offline in Zonka and can later be synced. In here the full sync history of the responses captured in a specific device can be viewed. Sync history is viewed under the following heading:
Survey Name: The name of the survey for which the response was captured is mentioned here.
IP Address: The IP Address of the internet connection using which the responses were synced is stated here.
Location Name: The location where the responses were synced is mentioned here.
Sync Type: It shows whether the responses were synced manually or automatically.
Date & Time: The date and time when the responses were synced are mentioned here.
- Access Log
It shows the details regarding the accessibility of the device. It is viewed under the following headings:
User Name: The user who accessed the device is mentioned here.
IP Address: The IP Address of the internet connection using which the device was accessed is stated here.
Date & Time: It shows the date and time when the device was accessed.
Under this list, the Uptime or the time when the device was functional for response capturing is mentioned. This information can help you counter any negligence or problem in the employment of the device. The details are mentioned under following headings:
Start Time: It shows the date and time at which the device was logged in for capturing responses.
End Time: It shows the time at which the device was either logged out or was made unavailable for response capturing.
Total Uptime: It shows the total uptime of the device during a specific date.
It shows the number of the responses that were captured on different dates under a list view.