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Zonka Feedback Help Center

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    General

    Set up your feedback management platform with a quick startup guide and information about your account, general settings and subscription.

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    Surveys and Feedback Forms

    Set up your feedback forms and surveys on Zonka Feedback. Create white-labelled, multi-lingual and logic-based surveys for tablets, kiosks, online, email and SMS.

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    Taking Responses

    Take feedback on tablets (Android or iOS), kiosks, online, and through email and SMS. Use single or multi-channels to run surveys and feedback forms.

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    Response and Task Management

    Manage feedbacks and surveys responses in Response Inbox with team collaboration. Filter, tag and take action on feedbacks. Create and manage tasks.

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    Reports, Insights and Digest

    Get real-time feedback reports and insights in Zonka Feedback. Filter reports, save reports, schedule reports and view comparative reports.

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    Users, Locations and Devices

    Set up your users to collaborate. Add multiple business locations to take feedback across all your centers. Track tablets & devices connected to your feedback account.

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    APIs & Integrations

    Integrations are a great way to make apps talk to each other. Zonka offers APIs, Webhooks and Integrations to make feedback management more effective.

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    Reports, Insights and Digest

    Get real-time feedback reports and insights in Zonka Feedback. Filter reports, save reports, schedule reports and view comparative reports.

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    Taking ResponsesUsers, Locations and Devices

    Set up your users to collaborate. Add multiple business locations to take feedback across all your centers. Track tablets & devices connected to your feedback account.

    About Zonka Feedback

    Zonka Feedback is the best feedback software for customers and employees. Collect feedback on Kiosks, iPad & Android Tablets, Online Surveys on Website, Mobile, Email & SMS. Create stunning, white-labelled forms, take feedback in real-time, get instant reports and alerts and close the feedback loop.

    Use Net Promoter Score® & other metrics to get actionable analytics from customers, employees, visitors & patients.

    What’s Zonka?

    android feedback app iPhone & iPad feedback app

    Ways to take feedback

    Survey Features

    Feedback Reports

    Types of Feedback

    Templates

    Industries

    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

    Zonka Feedback

    Legal Policies