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Instant Alerts, Reports and Insights

With Zonka Feedback, set up instant feedback alerts for managers, know issues instantly and resolve guest issues on the spot. View real-time reports and insightful analytics on your reports dashboard in Zonka Feedback’s Web Admin. Share and save reports within the team.

  • R Set up instant SMS Alerts for managers and get alerts for new feedbacks, negative reviews
  • R Auto-sync feedbacks feature for viewing feedbacks on web admin from anywhere
  • R Save, share, export and print reports
  • R Filter reports by date, customer, staff, locations and brands
  • R Get insights and feedback analysis
  • R View and track your NPS (Net Promoter Score)