Instant Alerts, Reports and Insights
With Zonka Feedback, set up instant feedback alerts for managers, know issues instantly and resolve guest issues on the spot. View real-time reports and insightful analytics on your reports dashboard in Zonka Feedback’s Web Admin. Share and save reports within the team.
- Set up instant SMS Alerts for managers and get alerts for new feedbacks, negative reviews
- Auto-sync feedbacks feature for viewing feedbacks on web admin from anywhere
- Save, share, export and print reports
- Filter reports by date, customer, staff, locations and brands
- Get insights and feedback analysis
- View and track your NPS (Net Promoter Score)