Mobile surveys were never this beautiful, this intelligent, this fast. Take feedbacks on every mobile survey channel you can imagine.
Zonka Feedback powers mobile surveys via dedicated iOS & Android apps, responsive web surveys, surveys via text messages and in-app surveys. Its offline mode, real-time alerts, detailed reporting analytics enable capturing feedbacks and taking actions super-simple yet extraordinarily powerful.
Creating surveys on mobile phones was never this easy
Create clean, minimal & beautiful survey forms that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize surveys, run them on Android and iPhones to implement a super effective feedback process.
Make it yours! Add your own company logo, color schemes, and more for branding your surveys completely.
Zonka supports more than 30 languages. Language will not be a barrier anymore. Localize your surveys.
Bird’s-eye view or a deep drill down on key metrics, Zonka gives you complete flexibility to monitor performance as you’d like.
Logic Based, Dynamic Surveys
Add logic to your forms. Ask the right questions at the right time based on incoming responses. Collect key metrics that matter.
NPS, CES and Other Rating Scales
Assess your customer loyalty and effort with rating scales used throughout the industry. Boost customer loyalty and grow.
Track all the devices deployed in all your locations. Battery level, device status, device location & what not.
Take surveys on the go
Zonka’s mobile survey apps are built for taking surveys on the go. Now quickly launch a survey and take feedbacks within a matter of seconds.
Real-time SMS & Email Alerts
Zonka lets you receive real-time feedback notifications via emails & SMS. Now, resolve issues on the spot.
Assess comparative reports between different locations. See key performance indicators, staff metrics & more.
How it works
Starting with Zonka is easy, really. Sign-up for a free trial, follow the prompts and you’re done. It literally is a matter of minutes.
Pick a template or build survey from scratch
Take feedback and surveys on Android and iPhones
Analyze responses and take actions with team
Create powerful & super-engaging mobile survey forms
Choose from Pre-Made templates
Zonka has a huge variety of inbuilt templates to offer. Pick any template from listed categories, customize, and you are all set!
30+ Question Types
With 30+ question types to choose from, Zonka has got you all covered. Rating scales, radio buttons, checkboxes, sliders & more.
Design Intelligent forms
Use survey skip and add logic feature to create intelligent survey forms. Show only relevant survey screens to your respondents.
WYSIWYG Survey Builder
Zonka’s survey builder lets you understand how your surveys will look as you build them. It’s quick, easy and.
Automate Kiosk Feedbacks
Zonka’s kiosk mode is built to automate feedbacks. Inactivity timeout, auto-restart, one app mode, click-through surveys. All of it, available.
Choose from Landscape & Portrait
Select your survey orientation for mobile and tablet devices. Choose between landscape and portrait modes.
Offline mobile surveys
No internet connection? No worries! Collect responses with Zonka in offline mode. The responses are auto-synced as soon as the device is connected to the internet.
Track numerous devices deployed throughout the network of your organization with a central control. Access device battery, uptime, response collected, device location, and much more, remotely.
Great for chains and multiple locations
Zonka is a great mobile survey app for chains and businesses with multiple locations to manage. Deploy at all your locations and assess comparative reports in one single dashboard view; staff performance, overall ratings, NPS score, performance indicators and so much more. Take actions in the right direction
Feedback management on steroids with extensive integrations
Zonka provides out of box integrations with some of the most popular automation platforms such as Zapier, Twilio, Plivo and more. With more services soon to be added and an option to use custom APIs and webhooks, Zonka literally is the most powerful automoated feedback software available.
Multi-channel mobile survey app
Capture customer feedback
on-premises on Android tablets
Collect feedbacks on iOS devices
like iPad & iPhone
Run online surveys and distribute via multiple channels
Mobile survey reporting – Actionable & comprehensive
NPS & Other Rating Scales
Calculate long and short-term customer satisfaction with the help of popular industry standards – NPS, CES, CSAT & more.
Detailed Reports and Insights
Get an insight into customer sentiments through drill-down reports and analytics, that you might have never seen before!
Taking Actions with Response Inbox
Zonka’s collaborative response inbox allows you to take actions by converting feedbacks into tasks.
Alerts and Digests
Get real-time alerts on low rating feedbacks and email digests of the daily feedback performance delivered right to your inbox.
Pivot your reports by different acting criterion; responses, respondent, team performance & more.
Customize your report using filters, elements and settings to report exactly what you need to understand.
Multi-location reports help you assess performance across your branches seamlessly through one single view.
Super-easy data management options help you export reports in desired format, synch for latest stats in real-time & do more.
Take an on-premises survey on tablet easily using Zonka. Get instant alerts and resolve
issues on the spot to close the feedback loop.
Popular mobile survey use cases
Capture customer feedback at various touch points and across various feedback channels like Mobile, Tablet, Online, Email, and SMS using Zonka.
Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.
Quickly set up mobile surveys on your Android or iPhone. Launch in seconds and take feedbacks. Lightning fast surveys, enabled.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.
Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.