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Mobile surveys were never this beautiful, this intelligent, this fast.
Take feedbacks on every mobile survey channel you can imagine.

Zonka Feedback powers mobile surveys via dedicated iOS & Android apps, responsive web surveys, surveys via text messages and in-app surveys. Its offline mode, real-time alerts, detailed reporting analytics enable capturing feedbacks and taking actions super-simple yet extraordinarily powerful.

 
Mobile NPS Survey App
Mobile Survey App for Hotels
Mobile Survey App for Retail & Shopping
Mobile Customer Experience Survey App

Creating surveys on mobile phones was never this easy

Create clean, minimal & beautiful survey forms that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize surveys, run them on Android and iPhones to implement a super effective feedback process.

Completely White-Labelled

Make it yours! Add your own company logo, color schemes, and more for branding your surveys completely.

Multi-Lingual Surveys

Zonka supports more than 30 languages. Language will not be a barrier anymore. Localize your surveys.

Comprehensive Reporting

Bird’s-eye view or a deep drill down on key metrics, Zonka gives you complete flexibility to monitor performance as you’d like.

Logic Based, Dynamic Surveys

Add logic to your forms. Ask the right questions at the right time based on incoming responses. Collect key metrics that matter.

NPS, CES and Other Rating Scales

Assess your customer loyalty and effort with rating scales used throughout the industry. Boost customer loyalty and grow.

Device Tracking

Track all the devices deployed in all your locations. Battery level, device status, device location & what not.

Take surveys on the go

Zonka’s mobile survey apps are built for taking surveys on the go. Now quickly launch a survey and take feedbacks within a matter of seconds.

Real-time SMS & Email Alerts

Zonka lets you receive real-time feedback notifications via emails & SMS. Now, resolve issues on the spot.

Location Segmentation

Assess comparative reports between different locations. See key performance indicators, staff metrics & more.

How it works

Starting with Zonka is easy, really. Sign-up for a free trial, follow the prompts and you’re done. It literally is a matter of minutes.

Pick a template or build survey  from scratch
Collect your data on kiosks  or hand over the tablet
Analyze responses and take actions with team

Pick a template or build survey from scratch

Take feedback and surveys on Android and iPhones

Analyze responses and take actions with team

The best mobile survey app is here. Switch now!

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Create powerful & super-engaging mobile survey forms

Choose from Pre-Made templates

Zonka has a huge variety of inbuilt templates to offer. Pick any template from listed categories, customize, and you are all set!

Survey form templates

30+ Question Types

With 30+ question types to choose from, Zonka has got you all covered. Rating scales, radio buttons, checkboxes, sliders & more.

Survey question types

Design Intelligent forms

Use survey skip and add logic feature to create intelligent survey forms. Show only relevant survey screens to your respondents.

Zonka survey logic forms

WYSIWYG Survey Builder

Zonka’s survey builder lets you understand how your surveys will look as you build them. It’s quick, easy and.

Survey Builder

Automate Kiosk Feedbacks

Zonka’s kiosk mode is built to automate feedbacks. Inactivity timeout, auto-restart, one app mode, click-through surveys. All of it, available.

Automate kiosk surveys

Choose from Landscape & Portrait

Select your survey orientation for mobile and tablet devices. Choose between landscape and portrait modes.

Zonka tablet survey orientation
Offline survey app

Offline mobile surveys

No internet connection? No worries! Collect responses with Zonka in offline mode. The responses are auto-synced as soon as the device is connected to the internet.

Device tracking

Track numerous devices deployed throughout the network of your organization with a central control. Access device battery, uptime, response collected, device location, and much more, remotely.

Survey device tracking
Survey device tracking

Great for chains and multiple locations

Zonka is a great mobile survey app for chains and businesses with multiple locations to manage. Deploy at all your locations and assess comparative reports in one single dashboard view; staff performance, overall ratings, NPS score, performance indicators and so much more. Take actions in the right direction

Feedback management on steroids with extensive integrations

Zonka provides out of box integrations with some of the most popular automation platforms such as Zapier, Twilio, Plivo and more. With more services soon to be added and an option to use custom APIs and webhooks, Zonka literally is the most powerful automoated feedback software available.

  • Zonka API integration
  • Zonka Integration via Webhooks
  • Zonka Zapier Integration
  • Zonka Twilio Integration
  • Zonka Plivo Integration
  • Zonka Integrations coming soon
  • Zonka Microsoft Flow Integration
  • Zonka MailChimp Integration
  • Zonka Slack Integration

Multi-channel mobile survey app

Android survey app

Capture customer feedback
on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices
like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

Multi-channel survey system

 

Email surveys

Email surveys directly from
Zonka or send via APIs

SMS surveys

Send SMS with Survey links
to customer phone numbers

Mobile surveys

The surveys work beautifully
on both desktop and mobile

Change the way you take surveys & feedbacks

It’s about time to say goodbye to the old ways. Switch to Zonka & start getting more responses.

TRY FOR FREE REQUEST A DEMO

Mobile survey reporting – Actionable & comprehensive

NPS & Other Rating Scales

NPS & Other Rating Scales

Calculate long and short-term customer satisfaction with the help of popular industry standards – NPS, CES, CSAT & more.

Detailed Reports and Insights

Detailed Reports and Insights

Get an insight into customer sentiments through drill-down reports and analytics, that you might have never seen before!

Taking Actions with Response Inbox

Taking Actions with Response Inbox

Zonka’s collaborative response inbox allows you to take actions by converting feedbacks into tasks.

Alerts and Digests

Alerts and Digests

Get real-time alerts on low rating feedbacks and email digests of the daily feedback performance delivered right to your inbox.

Online Survey Report Example

Pivot your reports by different acting criterion; responses, respondent, team performance & more.

Customize your report using filters, elements and settings to report exactly what you need to understand.

Multi-location reports help you assess performance across your branches seamlessly through one single view.

Super-easy data management options help you export reports in desired format, synch for latest stats in real-time & do more.

Use Cases

On-premises surveys

Take an on-premises survey on tablet easily using Zonka. Get instant alerts and resolve
issues on the spot to close the feedback loop.

Popular mobile survey use cases

Customer satisfaction

Capture customer feedback at various touch points and across various feedback channels like Mobile, Tablet, Online, Email, and SMS using Zonka.

Patient satisfaction

Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.

Survey on the go

Quickly set up mobile surveys on your Android or iPhone. Launch in seconds and take feedbacks. Lightning fast surveys, enabled.

Employee Feedback

Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.

NPS surveys

Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.

Event lead capture

Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.

Say yes to the most beautiful & powerful mobile survey app

Try for Free Request a Demo

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