Start taking surveys and feedbacks in less than five minutes
Use Zonka Feedback’s Online Survey Software to customize your surveys and capture data or get feedback from your customers and employees.
Online Feedback Forms and Data Collection made easy and effective.
Choose from expert survey templates or design your feedback form from scratch in a WYSIWYG survey builder.
All responses and feedbacks captured through online surveys in Zonka Feedback are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.
Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time and take action immediately to address customer issues and concerns.
With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
Leroy Merlin Russia sends SMS surveys to customer post their shopping across
Wagpet uses SMS Surveys to take feedback in their organization.
With SMS Surveys, Zappfresh is able to get real-time customer feedback post online purchase.
Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.