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Patient Satisfaction is the extent to which patients are satisfied with the quality of healthcare you provide. Measure and improve your Patient Satisfaction with Patient Survey Software.
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Patient Satisfaction is the commonly used indicator of patient happiness with the quality of health care. It is a measure of care and experience provided to the patient during their entire experience with you from making an appointment, to visit the clinic or hospital, waiting time, experience with doctor, and post visit or post discharge. Patient Experience and Satisfaction can be measured at any one touchpoint or at all touchpoints of patients' interaction.
Patient Satisfaction is considered an indicator of the quality of health care. It often affects the clinic outcomes, patient mental wellbeing, patient retention and also helps identify clinical malpractices.
An ideal way to measure patient satisfaction is by using Patient Satisfaction Surveys at multiple touch points of patients' experience to seek feedback directly from the patient & determine their level of satisfaction with the healthcare.
A Patient Satisfaction Software or Patient Feedback Tool is a software that makes it easy for you to create custom surveys for inpatients and outpatients and run patient satisfaction surveys across various touch points.
Listen to the voice of every patient and make their feedback count
Reach your patients with Healthcare Surveys wherever they are
Capture Patient Feedback, in the moment, as it happens to measure Patient Satisfaction. Using a Patient Satisfaction Survey Software makes it easy.
Sign up for a 15-day free trial or schedule a demo to know more.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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