Pricing & Plans | Zonka Feedback

Monthly Yearly

Starter

$33 /mo
(billed $396 yearly)

INR 2,167 /mo
(billed INR 26,004 yearly)

2 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
1 Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email AlertsSet up feedback alerts through email and SMS.
Weekly Email DigestsGet weekly email digests

Multi-lingual SurveysCreate survey in only one survey language.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Professional

$83 /mo
($996/mo billed Yearly)

INR 5,417 /mo
(billed INR 65,004 yearly)

5 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
2 Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Growth

$166 /mo
($1992 billed yearly)

INR 9,167 /mo
(INR 1,10,004 billed yearly)

11 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
Unlimited Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Enterprise

$291 /mo
($3492 billed yearly)

INR 18,750 /mo
(billed INR 2,50,000 yearly)

20 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
Unlimited Web User
Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Additional Locations: $19 per location/month. Ideal if you’re a multi-location set up and need data segmentation for chains, multiple outlets and branches.

Starter

$33 /mo
(billed $396 yearly)

INR 2,167 /mo
(billed INR 26,004 yearly)

750/moOnline Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
1 Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email AlertsSet up feedback alerts through email and SMS.
Weekly Email DigestsGet weekly email digests
Multi-lingual SurveysCreate survey in only one survey language.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Professional

$83 /mo
(billed $996 yearly)

INR 5,417 /mo
(billed INR 65,004)

3,500/mo Online Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
2 Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Growth

$166 /mo
(billed $1992 yearly)

INR 9,167 /mo
(billed INR 1,10,004 yearly)

10,000/mo Online Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
Unlimited Web Users
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Enterprise

$291 /mo
(billed $3492 yearly)

INR 18,750 /mo
(billed INR 2,250,000 yearly)

20,000/mo Online Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
Unlimited Web Users
Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Location Management: $39/location/mo. Ideal for data segmentation for chains, multiple outlets and branches.

Professional

$83 /mo
(billed $996 yearly)

INR 5,417 /mo
(billed INR 65,004 yearly)

2 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
750/moOnline Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
1 Web User
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Growth

$208 /mo
(billed $2,496 yearly)

INR 13,500 /mo
(billed INR 1,62,000 yearly)

5 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
5,000/moOnline Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
Unlimited Web Users
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Enterprise

$416 /mo
(billed $4,992 yearly)

INR 27,084 /mo
(billed INR 3,25,008 yearly)

15 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
15,000/moOnline Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
Unlimited Web Users
Number of admin and web users who will have access to surveys, reports, subscriptions.

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Enterprise PLUS

$833 /mo
(billed $9,998 yearly)

54,167 /mo
(billed INR 6,50,004 yearly)

40 Device Licenses
(collect unlimited responses) Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones
40,000/moOnline Survey Responses,
Emails or SMS Credits Number of responses that you can collect through web / online surveys or the number of emails you can sent via Zonka Platform.

For sending SMSes, you will need to connect to your Plivo or Twilio account.
Connect your Plivo or Twilio account to send SMSes
Unlimited Web Users
Number of Devices you can use to capture feedback.

Works on Android and iOS

Supports Tablet & Smartphones

Try For Free

Unlimited surveys & questionsCreate unlimited surveys with unlimited questions
White Labelled SurveysCustomize surveys with logo, colors, background and branding
Logic-Based SurveysCreate dynamic surveys using the hide, skip and branching questions
Real-time Dashboard & ReportsView responses and reports in real-time on a web dashboard
Data ExportExport responses and data in CSV
APIs & WebhooksGet complete access to APIs and Webhooks to connect to other tools
Android & iOS AppsUse Zonka Feedback on Android tablets, iPads, iPhones and smartmockups.
Kiosk & Offline Mode in AppUse app as kiosk without assistance. Take feedback without WiFi.
Email & SMS AlertsSet up feedback alerts through email and SMS.
Daily, Weekly & Monthly Email DigestsGet daily, weekly and monthly digests.
Multi-lingual SurveysGet daily, weekly and monthly digests.
Comparative ReportsComparative Reports help you compare data across two time periods and across various locations.
Schedule ReportsYou can customize and schedule reports to be your email address.
Domain White LabellingSet up your own domain for web surveys for complete survey white-labeling.
Dedicated Account ManagerGet a dedicated account manager on call to manage your account easily.

Location Management: $39/location/mo. Ideal for data segmentation for chains, multiple outlets and branches.

How does the free trial work?

Once you sign up for the Zonka Feedback Free Trial, you can use all the features free for 15 days.

Is the trial really free?

Yes, absolutely! You don’t need to add any credit card details while signing up for the free trial. So don’t worry about getting charged at the end of your trial.

Can I see a demo of how Zonka Feedback works?

Zonka Feedback pricing is based on usage. We offer a lot of different plans to suit everyone’s requirements. Some of the most popular ones are mentioned above.
Zonka Feedback is built for businesses of all sizes. If you don’t see a plan that fits your needs, please write to us at hello@zonkafeedback.com with your requirements and we will suggest the right plan for you.

What is the difference between Tablets & Devices | Online, Email & SMS | Multi-Channel plans?

Zonka Feedback is a multi-channel feedback system where you can create your surveys and manage reports from a Web Admin Panel and you can take feedback on Tablets, Devices, through Online Web Survey Links, Email Surveys, SMS Surveys, QR Codes and more. Based on which channel you’d like to pick to take feedback, you can choose from Tablets & Devices Plan or Online, Email & SMS. If you need to use multiple channels, you can choose from the Multi-Channel Plan.

What are device licenses?

Device licenses are the number of devices (tablets or smartphones) that you can use in your plan. The feedback or survey responses captured through the devices are unlimited.

What are the different billing periods you offer?

By default, we offer Monthly and Yearly billing periods. With the yearly plans, you get two months for free, i.e. you pay only for 10 months and it simplifies your bookkeeping.

Can I switch (upgrade or downgrade) plans after I subscribe?

Yes, of course! You can change your plans to meet your needs. All upgrades will be applicable right away and you will be charged on prorata basis. Downgrades will be applicable at the end of the billing cycle.

What payment methods are accepted?

Credit Card, Debit Card, Direct Bank Transfer, PayPal, Amazon Payments are accepted.

Which devices does Zonka Feedback App work on?

Zonka Feedback App works on Android and iOS devices. You can use Zonka Feedback on Android tablets, smartphones, iPads and iPhones.
Besides the app, Zonka Feedback forms and surveys can be accessed on any browser, on any device. They are fully responsive and mobile-friendly.

What are Users?

Web users are the number of admin users that can log into the web panel to view reports, manage survey, team, location and access other important survey data. Web users can set up daily, weekly and monthly digests as well as instant notifications.

What are Locations?

Location are unique branches, outlets or stores of your business where you would like to set up the Zonka Feedback software. When you subscribe to multiple locations, you get a lot of advantages. Some of these are -

Location-wise surveys
Location-based user access
Location filters and segments
Location-wise reports
Location-cumulative and comparative reports

If you’re a single-location business, you do not need to subscribe to additional locations.

Do I have to subscribe to multiple locations?

No, if you’re not a location-based business, you can simply subscribe to a single plan.

Can I pay yearly, or monthly?

Sure, you can. You can choose from yearly or monthly plans while subscribing.

Are there any discounts?

Yes, we offer 2 months free (almost 20% discount) with all our plans if you opt for the yearly plans.

Do you offer discount to not-for-profit organisations and educational institutions?

Yes, we love to support a good cause. We offer 20% discount for non-profit organisations and educational institutions. Please write to us at hello@zonkafeedback.com for more details on how you can avail the discount.

Are there discounts for a large number of locations?

Yes, please contact us at hello@zonkafeedback.com for bulk discount pricing.

Request a Demo

Choose the right plan for your business

Starter

Professional

Growth

Enterprise

Starter

Professional

Growth

Enterprise

Professional

Growth

Enterprise

Enterprise PLUS

Frequently Asked Question

How does the free trial work?

Is the trial really free?

Can I see a demo of how Zonka Feedback works?

What is the difference between Tablets & Devices | Online, Email & SMS | Multi-Channel plans?

What are device licenses?

What are the different billing periods you offer?

Can I switch (upgrade or downgrade) plans after I subscribe?

What payment methods are accepted?

Which devices does Zonka Feedback App work on?

What are Users?

What are Locations?

Do I have to subscribe to multiple locations?

Can I pay yearly, or monthly?

Are there any discounts?

Do you offer discount to not-for-profit organisations and educational institutions?

Are there discounts for a large number of locations?

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