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Customer Effort Score (CES) Survey Template

Measure and improve Customer Effort with CES Survey using CES 2.0. Reducing customer effort is a sure-shot way to delight your customers and improve customer happiness.

List of CES Survey Questions

The following questions are included in this Customer Effort Score Survey Template. 

  • To what extent do you agree or disagree with the following statement The company made it easy for me to handle my issues
  • What is the primary reason for your score?

Create and send this CES Survey with Zonka Feedback

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