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Real-time Email & SMS Feedback Alerts

Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time and take action immediately to address customer issues and concerns.

Digests

Be Notified Instantly

Get real-time email and SMS feedback alerts for all new feedbacks and negative feedbacks. With instant alerts, you can take immediate corrective action to resolve queries and talk to miffed customers.

  • Alerts for negative and new feedbacks
  • Instant Email & SMS Alerts
  • Alert multiple people together
  • Take immediate corrective action

Set Negative Score for Alerts

For each survey, set the value for negative score and configure alerts based on the value set to instantly be notified of unhappy customers.

Daily, Weekly, Monthly Digests‌

Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, NPS and more and stay notified.

Close Feedback Loop

With instant alerts and notifications, you can take immediate action to resolve issues and make amends and close the feedback loop.

Take feedback across multiple channels

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Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

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Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

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SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

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Online

Create and add online surveys on your website or send survey links to get feedback from customers.

World-Map

200+

Global Brands

30+

Countries

1 Million

Surveys per month