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Collect feedback, dive into insights, and improve the overall customer experience of your brand with Zonka Feedback, the best SurveySparrow alternative.
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|
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Ease of Building Surveys |
9.1
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8.9
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Ease of Doing Business With |
9.7
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9
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Value for Money |
9.8
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8.8
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Features |
9.6
|
8.6
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Multilingual Surveys |
9.2
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8.4
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Customer Support |
9.8
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9
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Connecting your platform with other tools and applications is easier than ever with Zonka Feeback’s APIs and webhook integration. Pull data from Zonka and save in your apps to do more with the software.
Integrate Zonka Feedback with Constant Contact to add your survey respondents as contacts for your email marketing campaigns or newsletters. Use data collected in the software to personalize campaigns.
Any questions, changes, or help required in using Zonka Feedback is quickly addressed by the customer support team. The support agents are available on chat, phone calls, email, helpdesk, and offer knowledge-base as well.
Grow your business unhindered with the data collected from the feedback surveys and forms. Gain real-time insights and automatically assign tasks or create action tasks with Zonka’s closing feedback loop feature.
You can customize surveys and feedback forms to meet your specific brand requirements. Build custom white-label surveys that resonate with your brand with Zonka Feedback.
Build your first surveyAnalyze your survey results and response data with NPS, CES, and CSAT scores. Identify the promoters, detractors, and others to work on your brand and improve the feedback response.
Start collecting feedbackUse the multilingual and multi-location feature of Zonka Feedback to collect feedback and surveys in different languages across various locations. Reach out to more people without any barriers and access complete reports.
Make data-backed decisionsCollect feedback through online surveys across multiple channels like tablets, kiosks, face-to-face feedback, emails, SMS, mobile forms, website surveys, and more. Collect feedback from devices and channels of your choice.
Do more with ZonkaA Feature-loaded SurveySparrow Alternative. 15 Days FREE Trial. No Credit Card Required.
Billed annually
White-Labeled Surveys, Advanced Reporting for growing teams.
Start for FreeBilled annually
Designed for larger teams to manage a complete feedback platform.
Start for FreeBilled annually
A complete Feedback Management Solution with personalized support.
Start for FreeFor businesses looking for a custom solution. Contact us for a personalized quote.
Start for FreeSign-up with Zonka Feedback today and enjoy a 15-day free trial.
Sign up now for free and start taking customer feedback in minutes!
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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