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Measure Customer Effort Score with CES Surveys

CES Surveys measure how easy it was for your customers to do business with your company. The CES Survey Templates by Zonka Feedback is designed by survey experts to measure Customer Effort and Satisfaction.

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CES Surveys

  • Customer Effort Score (CES) Survey Template

    Customers are likely to be more satisfied and loyal if their experience was effortless.

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What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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Feedback Software

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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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