Collect insightful feedbacks about your customer service from your customers. Customize this customer feedback form template as per your own requirements and distribute it through Zonka’s multiple distribution channels. Send a web link to this customer service feedback survey form through SMS/Email or collect responses from customers through tablets and smartphones if they are on your premises. The form is designed in such a way that almost every industry(Retail, Hotels, E-commerce, Banks & Financial Sector and many more) that want to evaluate the quality of their customer service can use this form. With questions like MCQ button ratings, NPS questions and comment box capture the customer’s sentiments and satisfaction with the customer service.
Multi-channel Feedback & Survey App
Zonka is a multi-channel feedback & survey app. Inspect your customer service with real-time reporting. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.
Capture customer feedback
on-premises on Android tablets
Collect feedbacks on iOS devices
like iPad & iPhone
Run online surveys and distribute via multiple channels
Zonka – The most complete customer feedback app
Free Trial Sign Up
Sign up for a 15-day free trial. No credit card required.