What is the likely of your customers and clients to recommend you to others – like their colleagues, their friends and their family? With our expert Net Promoter Score Survey Template to capture customer Net Promoter Score and know what they think about your business and brand along with knowing a little about your customers.
This NPS survey template has been designed to get an insight into customer loyalty and their likelihood to promote your brand within 2 minutes or less with one simple NPS question along with a follow up question where customers can write their reason for giving you the score. This is followed a single screen to get some customer details like Name, Email Address, Phone Number and Gender. This will help you know your customers and understand their loyalty.
You can customize and personalize the survey to add your brand identity like logo, colors, backgrounds and add questions to better use the template to meet your requirements.
To create a survey using the Net Promoter Score Survey Template with Customer Information, just sign up or sign in to Zonka Feedback. You’ll be able to choose the template when you begin creating your feedback form or survey.
Know the qualitative reason behind the Net Promoter Score by asking comments from customers.
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Know the reason behind the Net Promoter Score by your customers with follow up questions.
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