Request a Demo

Request a Demo

Look No Further. Get Started Today



Net Promoter Score Survey Template with Comments



1 min

100 SMS/Emails

Understanding Customer Loyalty with NPS Surveys

What is the likely of your customers and clients to recommend you to others – like their colleagues, their friends and their family? With our expert Net Promoter Score Survey Template to capture customer Net Promoter Score and know what they think about your business and brand.

This NPS survey template has been designed to get an insight into customer loyalty and their likelihood to promote your brand within 30 seconds to a minute with one simple NPS question along with a follow up question where customers can write their reason for giving you the score. This will help you understand why customers are choosing to either recommend or not recommend your brand.

You can customize and personalize the survey to add your brand identity like logo, colors, backgrounds and add questions to better use the template to meet your requirements.

To create a survey using the Net Promoter Score Survey with Comments template, just sign up or sign in to Zonka Feedback. You’ll be able to choose the template when you begin creating your feedback form or survey.

Take feedback across multiple channels

Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk survey software or hand in-person using Android Tablet Survey App or iPad Survey App.


Send mobile-responsive SMS survey links to customers to share their experience and feedback.


Send emails with survey links to customers to give feedback or embed survey questions within email using Email Survey Tool.


Create and add Online Surveys on your website or send survey links to get feedback from customers.



1 Million

100 SMS/Emails