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Shopper Experience Survey (Short)

This short and crisp shopper experience survey by Zonka will help you to capture the satisfaction level of your shoppers. Understand how satisfied your shoppers are with their overall shopping experience at your store/mall/supermarket. Also collect suggestions from your shoppers which can make things even better.

Capture the emotions of your shoppers with regards to their shopping experience. Set this shopper experience survey form by Zonka as tablet kiosks on your store premises and allow shoppers to enter their experiences. You can also send this survey to your shoppers online via SMS and email post their store visit. This survey can also be circulated via QR code printed on the shopping bill or near the billing counters. The shoppers can just scan and share their responses quickly.

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Multi-channel Survey App

Zonka is a multi-channel survey app. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.

Android survey app

Capture customer feedback
on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices
like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

Multi-channel survey system

Email surveys

Email surveys directly from
Zonka or send via APIs

SMS surveys

Send SMS with Survey links
to customer phone numbers

Mobile surveys

The surveys work beautifully
on both desktop and mobile

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