Be the first to experience Zonka's AI Feedback Intelligence

Spot patterns in feedback you didn’t even know existed
Bring tickets, reviews, chats & more into one smart view
Find what’s driving CX — and what’s dragging it down
Get a setup made just for your goals
Shape the future of feedback, one insight at a time

Save your Early Access spot

You’re about to get hands-on with Zonka’s brand-new AI Feedback Intelligence. See it in action. Make it yours. Share what works (and what doesn’t).

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Connect All Experience Data

Unify analytics across surveys, reviews, tickets & chats—say goodbye to feedback silos for good.

Uncover Themes & Sentiment

Let patterns, emotions & insights emerge from your feedback—no more guesswork, just clarity.

Dashboards for Every Role

Give leadership, managers & frontline teams focused insights—without extra noise or effort.

Flexible Taxonomy & Setup

Customize CX by team, location, or workflow—with flexible setup that fits how you operate.

How it works?

How our Early Access Program works?

Get a front-row seat to uncover smarter insights. Make faster decisions. Shape what’s next, one insight at a time.

Sign up for early access

Reserve your spot for early access to Zonka's AI Feedback Intelligence by signing up. Be part of the first group to explore how AI can unlock new value from your customer experience data—ahead of the public launch.

Get notified on priority

You’ll be the first to hear when we start rolling out our product. From setup to onboarding, we’ll walk you through every step—so it’s smooth, simple, and you can get hands-on with the product right away.

Test with your team

Bring your team along to experience the product in action. See how AI-led feedback intelligence fits into your workflows, speeds up decisions, and helps your teams act on what matters—without disrupting your current tools or processes.

Share your feedback

Tell us what’s working, what’s not, and what would move the needle for your team. Your insights directly shapes our product, helping us fine-tune features and prioritize what matters most to teams like yours.

Over the last few months, we have been rethinking what feedback should do for CX leaders like you. Not just more data but real-time intelligence that drives action and fuels growth. Our AI uncovers what matters—themes, trends, actionables, and unknowns—so you and your teams can move faster, act smarter, and put Customer Experience at the center of your business. We would love to work with you to keep making it better and help build truly customer-centric businesses with the power of feedback.

Rajiv Mehta CEO & Founder, Zonka Feedback

FAQs for Early Access

What’s expected if I join the early access program?

We’re inviting you to explore our product—AI Feedback Intelligence—so you can see how unstructured feedback turns into clear, actionable insights without the heavy lifting. As you explore the platform, you’ll see how AI automatically organizes experience data from multiple sources—detecting themes, mapping sentiment, and surfacing next best actions through dashboards built for your team’s needs. And that’s just a glimpse—there are many more powerful features at work.

All we ask is that you try it in your daily workflows, involve your team where it makes sense, and share honest feedback—so we can shape a product that truly works for teams like yours.

What level of support should I expect from the Zonka team during early access?

You’ll be supported every step of the way. From complete product setup to ongoing check-ins, our product team will stay in touch to guide your experience, answer questions, and share updates as new improvements go live.

How long can I use the product during early access?

Early access is available for a limited period during the rollout phase. You’ll have access for several weeks to explore the product, test it in your workflows, and share feedback with our team along the way.

How much does it cost to use Zonka’s AI Feedback Intelligence during early access?

Joining early access is completely free. You’ll get full access to the product and features at no cost during the program. We simply ask for your time, honest feedback, and a willingness to explore with us.

What’s the best way to share my feedback with Zonka team?

You’ll have a few easy ways to share feedback—through in-product prompts, quick check-ins, or directly with our product team. We’re listening closely and using your input to guide what we improve next.

Can I invite others from my team to join?

Yes! Once you get access, you’re welcome to invite relevant team members to explore the product together. Testing it in real workflows as a team helps us learn how it fits into day-to-day operations.

What kind of features will I be testing?

You’ll get access to AI-powered features that help make sense of large volumes of customer experience data—like automatic theme and sub-theme detection, entity recognition, role-based dashboards, Agentic AI for action recommendations, anomaly detection, and more.

Features will roll out in phases, and we’ll guide you through each one as it’s released.

What sources does Zonka’s AI Feedback Intelligence support for pulling customer experience data?

Zonka’s AI Feedback Intelligence can fetch and analyze customer experience data from multiple sources. You can bring in surveys collected via Zonka Feedback platform, upload feedback from CSV files, and connect external sources like Zendesk support tickets, Google Reviews, and Intercom conversations to create a unified view of customer insights.

Do I need to install anything to use the new product?

No installation is needed. Our AI Feedback Intelligence runs in your browser and integrates directly with your existing setup. You’ll be able to access everything through your account once you’re onboarded.