AI Survey Builder
Design surveys effortlessly with AI, pre-defined templates, and advanced customization, supporting multiple languages and comprehensive question types.
Multi-channel Feedback Collection
Collect feedback seamlessly across email, SMS, web widgets, in-app surveys, and offline modes, ensuring broad and consistent data capture.
NPS, CES, and CSAT Surveys
Measure loyalty, effort, and satisfaction with specialized survey tools, offering detailed insights into customer experience metrics.
AI-driven Platform
Create intelligent feedback programs through AI-driven survey creation, sentiment analysis, and AI insights. Automatically categorize feedback by themes and urgency, utilize AI translations, and generate summaries for data-driven decisions.
Workflow Designer
Automate feedback management with customizable workflows, ensuring timely follow-up actions and closing feedback loops efficiently.
Advanced Reporting
Create customizable, location-based, or agent-based reports filtered by CX metrics, questions, and attributes.
Collaborative Response Inbox
Centralize and manage all feedback responses, enabling team collaboration, issue tracking, and effective communication directly from the platform.