Use Zonka Feedback’s Kiosk Survey and Feedback Software to take on-premise feedback and capture data.
Choose from expert survey templates or design your feedback form from scratch in a WYSIWYG survey builder.
Track Kiosk Survey Tablets placed at various touch points of your organization. Access information about the Feedback Kiosk Devices like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
All responses and feedbacks captured through the Kiosk Survey App on Android tablets and iPads are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.
Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time when customers give feedback and take action immediately to address customer issues and concerns.
With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
FastMed Urgent Care, USA uses Zonka Feedback on Android tablets across 120+ locations to capture patient Net Promoter Score on premises.
Select Citywalk, a premium mall in South Delhi, India which has the maximum sales per feet in India uses Android tablets with Zonka Feedback to take customer feedback and licensee feedback at the mall.
Jacks of Fiji, a retail giant in Fiji, uses Zonka Feedback in 50+ stores to take real-time customer feedback using Android Feedback Kiosks and improve customer experience.
Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.
Capture customer feedback at various touch points and across various feedback channels like Mobile, Tablet, Online, Email, and SMS using Zonka.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.
Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.
Set up iPad as a kiosk to take customer feedback or hand it over to get in-person, real-time customer feedback.
Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.