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KIOSK SURVEY APP

Capture Feedback & Data with Kiosk Surveys

Turn your Android Tablets and iPads as Offline Kiosk Survey App to take Point of Sales feedback, Customer Service Feedback and capture leads from customers, without any staff assistance. 

Sign up now for free and start taking customer feedback in minutes!

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Choose a password (at least 6 characters, no spaces, case-sensitive)
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1 million+ Surveys | 2000+ Businesses | 200+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

KIOSK SURVEY APP USE CASES

Use Kiosk Survey App at various touchpoints

Customer Service 
Feedback

Set up Kiosk Surveys on Customer Service Desks to get feedback about Help Agents on premises. 

Retail & Point of Sales
Feedback

Integrate Zonka Feedback Kiosk Survey App with your POS systems and set it up at billing counters to get retail feedback from customers. 

Patient Satisfaction
Feedback

With Kiosk Survey App set at reception, you can take feedback from outpatients and inpatients after their appointment or discharge. 

Event Lead 
Capture

Set up Kiosk Survey App at events and conferences for capturing Contact Information and Leads Data. 

Survey Builder-1

CREATING SURVEYS

Customize your Surveys

Using a WYSIWYG Editor, create your Kiosk feedback forms and surveys in minutes. 

  • smartphoneBuild Experiences

    Measure NPS, CES, CSAT. Conduct Surveys, Polls and Quizzes with a no-code survey builder. 

  • editDynamic Surveys

    Use survey redirection, answer piping, skip logic, hide logic, surveys themes, language and more to create Dynamic Surveys. 

  • git-branch Choose Survey Orientation

    Set up your Kiosks in Portrait or Landscape mode based on the location with a simple setting. 

KIOSK MODE SETTINGS

Run unattended Kiosk Surveys

With quick Kiosk Mode Settings, turn your Android Devices and iPads into Kiosks without any technical know-how. 

  • lockPin Survey App

    Use Pin App feature or Guided Access to pin the App on device to prevent exiting.

  • keySet password and pin to exit survey

    Set up a secure password or pin for the team to exit the Kiosk Survey.

  • eye-offHide Survey Exit Options

    Use settings to hide Exit button from the Survey to enable exiting with a use of Gestures.

  • repeatSet Android Surveys in Loop

    Automatically restart the survey upon completion and run them in loop.

  • clockTurn on Survey Inactivity Timeout

    For abandoned surveys, set an inactivity time out to reset surveys automatically.

Offline Survey Settings
Offline Kiosk Survey App

OFFLINE KIOSK SURVEYS

Take Feedback and run Surveys without WiFi

Patchy Internet or no internet is no problem when you're using Zonka Feedback's Kiosk Survey App. Once setup, you can take feedback without WiFi.

 

Feedback and Responses stay stored in the Survey App and auto-sync when internet is connected. 

 

Set up your Kiosk App at events, at quick service restaurants, at hotels and at any remote locations to get unattended feedback, without any worry of the internet. 

SURVEY KIOSK DEVICE TRACKING

Remotely Track Survey Devices

With real-time Device Tracking, you can remotely track current status, uptime, sync history, logged in user and more from your Zonka Feedback platform. 

  • View Survey Kiosk Device's Current Status
  • Track Survey App's uptime 
  • View last logged in user on the Kiosk App
  • Get information about Device Battery 
  • Know if the device is currently being charged
  • View Response Logs and Sync History
  • Deactivate and remove unauthorized Kiosk Devices
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SURVEY REPORTS

Reporting

Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.

Snapshot Report

This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.

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Response Insights

Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

response_insight
Location Insights

Have multiple locations? Analyze and compare their performance and scores.

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Team Performance Report

With this get analysis and comparison of team member performance on each question and metrics.

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Response Inbox

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

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Trends Report

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

trends_report
Text Analytics

Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

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snapshot_report response_insight location_insight team_performance_report response_inbox trends_report text_analytics

VIEW RESPONSES

Unified Response Inbox

With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.

response_inbox

View Response Inbox

View all feedback and responses in a Collaborative Response Inbox.

Filter Responses

Use Date, Response Choices, Contact Attributes, Variables to filter.

Tag Responses

Add Tags to responses. Flag them or mark them as urgent.

Add Tasks & Actions

Create tasks for team, take action and close the feedback loop.

Segment by NPS, CES & CSAT

View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.

Manage Contacts

See Contacts with Responses & Attributes. Track Contact Activity.

INTEGRATIONS

Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks

Benefits of Kiosk Survey Software

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Easy to Set Up 

Kiosk Surveys are very easy to set up with a no-code Survey Builder and simple settings to loop survey, pin survey app and exit settings. 

smartphone

Works on Android and iOS

Android Smartphones, Tablets, iPhones and iPads — all can be set up to take unattended feedback and surveys in Kiosk Mode. 

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On-premises, Real-time Feedback

Kiosk Survey Apps are great for taking feedback in-the-moment and on-premises and view responses in real-time. 

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Works with any Kiosk Mount & Stand

You can choose any type of device and place it on different kiosk mounts or stands to set up your Kiosk Survey App. 

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Customizable, good looking forms 

Surveys can be fully customized to ask any questions, with logic and language, company branding, logo, themes and colors. 

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Completely unattended

Once set up and plugged into charger, the kiosk survey app can run completely unattended to take feedback. 

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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

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