Survey App to capture data offline using Tablets & Mobile Devices

You can get started with Zonka Feedback Survey Software with a 7-day free trial. To know about the plans, you can explore out our pricing page. 

There are plenty benefits of using Offline Survey App including:

1. Employee & Customer Feedback- Create custom feedback forms to capture customer and employee feedback on-premises and measure CX metrics (NPS, CSAT, CES)

2. Data Collection- Collect data with custom forms on iPads, Android Tablets, Smartphones, and iPhones event at remote locations. 

3. Lead Capture - Create contact forms and capture leads using Offline Survey App at events, exhibitions, conferences, and trade shows. 

4. Market Research - Create detailed research forms to conduct field surveys

Yes, you can easily sync data in real-time to your central system once you are connected to the internet. 

Yes, you can fully customise the offline surveys. You can add your own logo, background, personalise questions and rating scales to best reflect your brand.

Also, the platform gives you an option to add multimedia elements in your surveys. 

Yes, Zonka Feedback allows you to collect feedback responses and segment them based on locations and devices. 

Zonka Feedback offers you advance reporting capabilities to easily view, track, and analyse your survey responses. Here are a few types of reporting features you get with our email survey software:

1. Snapshot Report - Overview report to get quick summary and analysis of the responses.

2. Response insights - Get insights and analysis of all survey responses and CX metrics (NPS, CES, and CSAT)

3. Location Insights - Analyse and compare performance and scores based on locations.

4. Team Performance Report - This allows you to get analysis and comparison of team member performance on each question and metrics.

5. Response Inbox - See all your feedback and survey responses in real-time with option to apply filters.

6. Trends Report - View and analyse how survey responses and metrics have changed over time.

7. Text Analytics - Make meaning of open-minded responses, comment boxes, and unstructured text data.

In order to get good survey response there are a few things you can take care of. For starters, you can white-label your surveys. Also, use a good subject line that catches the interest of the recipient. Most importantly, you need to have the right survey placement for example in washrooms, at the checkout counter, etc. To ensure that the customer fill the survey, you can embed the first question (important CX metric or other relevant question), turn on partial submissions.

You can easily set up and distribute Offline Surveys across your devices. Firstly, create and customize your offline survey with relevant questions. Then select the device - Android or iOS- to enable surveys on your device and sync data in real-time when connected to internet.