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Offline Survey App

to Conduct Surveys Anywhere

Capture data with Offline Survey App using iPads, Android Tablets, iPhones, Smartphones and Kiosks, and monitor results in real-time.

Companies use Zonka Feedback Survey App Globally

Survey your customers on any device

Set up your Survey App on the device of your choice to collect data and take feedback.

Different Uses of the Survey App

Top Ways to Use the Offline Survey App

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Customer Feedback

Create customized feedback forms to capture customer feedback on survey app.

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Data Collection

Collect data from various sources with custom forms on tablets and mobile phones using survey app.

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Market Research

Do market research and field surveys using the offline survey app on mobile phones & tablets.

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Lead Capture

Capture leads at events, exhibitions and trade shows with the best offline survey app.

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Employee Feedback

Set up employee surveys to know employee satisfaction using the top offline survey app.

Features of the Survey App

Offline Survey App Features that you'll love

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40+ Question Types & Emoticons

Pick from NPS, CES, CSAT, rating scales, drop downs, comment boxes & more!

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Unlimited Survey Responses

Get unlimited responses on tablets and mobile phones using survey app.

iOS & Android Tablet Survey App

Survey App that seamlessly works on both iOS and Android devices

Capture Data Offline, without WiFi

No WiFi is no problem! Capture data without WiFi and sync later anytime.

Instant Email & SMS Alerts

Get real-time SMS & Email Alerts for new and low feedback.

Real-time Responses & Reports

View responses and reports in real-time on survey app dashboard.

NPS, CSAT and CES Analysis

View detailed analysis on customer loyalty, satisfaction and ease of working with you.

Feedback Management, Close the Loop

Easily manage feedback, collaborate with team and take action to close feedback.

APIs, Web Hooks and Integrations

Get out-of-the-box integration with Zapier, Twilio, Plivo, custom APIs & more.

Multi-Chain, Location Management

Setup multiple locations. View location-based cumulative & comparative reports.

Multilingual Feedbacks & Surveys

Zonka supports more than 30+ languages. Build multilingual feedback forms.

Building Forms

Survey Builder - NPS-1
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Branding & Themes

Change logo, background and colors. Pick themes for the forms.

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30+ Question Types & Emoticons

Pick from rating scales, emoticons, drop downs, comment boxes & more!

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Professional Templates

40+ ready-to-use templates for all industries, metrics like NPS & CES 2.0.

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Skip Logic & Question Branching

Hide and Skip Survey Screens based on logic and make surveys intuitive.

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Customize Intro & Thank You Screens

Add and customize introduction and thank you screens in your survey.

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Answer Piping, Custom Variables

Insert text from previous question and add custom variables in survey.

NATIVE TABLET SURVEY APP

Use Native Tablet Apps to take real-time feedback

Use Zonka Feedback’s iOS and Android Survey App on iPads, Android Tablets, iPhones, Smartphones, and Kiosks to take feedback and do surveys on-premises.

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Remote Device Tracking

Track Feedback Devices Remotely, from anywhere

Set up your feedback devices and kiosks and track their uptime, current status, and usage remotely.

  • View the current status of the feedback device
  • Track uptime, logged in user
  • Get real-time information of device battery
  • See responses and logs
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Kiosk Survey Settings

Set Inactivity & Survey Restart Settings

Kiosk Surveys are left unmanned and it’s important for them to restart automatically after someone fills up the survey or if someone abandons the survey midway so the survey is ready for the next user.

Do this easily with Zonka Feedback. Set Survey Inactivity timeout and Survey Restart time to ensure your Kiosk Survey is always ready and needs no managing.

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Syncing Offline Data

Auto-Sync Offline Data 

Patchy and unreliable WiFi? No worries. Zonka Feedback Offline Survey App saves data in devices and syncs automatically when it detects a stable Internet connection. No settings or interventions required.

Survey Reports

Real-time Survey Reports & Analytics

Get insightful survey reports instantly and take data-driven business decisions.

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    Snapshot Report

    This is an Overview Report to get a quick
    summary and analysis of Responses, CX Metrics and Survey Channels.

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    Response Insights

    Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

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    Location Insights

    Have multiple locations? Analyze and compare their performance and scores.

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    Team Performance Report

    With this get analysis and comparison of team member performance on each question and metrics.

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    Trends Report

    View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

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    Text Analytics

    Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

Response Inbox

View & Track Real-time Responses

See your feedbacks and survey responses in real-time with CX Metrics (NPS, CES and CSAT) in your Response Inbox. Filter your Responses, add Tags to identify themes, search by Name, Comments and more.

Close the Feedback Loop

Don’t just collect feedback and view reports. With Zonka Feedback’s Survey Software, proactively take action, engage customers and close the feedback loop

NPS Metrics for all Feedback Questions

Involve your team with Survey Notifications & Data

Bring in your team to the platform, add Custom Survey Response Alerts (based on filters) and Email Digests for teams to be notified immediately.

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Enable workflows by connecting to tools you use

Integrate Zonka Feedback to tools and Software you use. Set up Zonka Feedback APIs & Webhooks and sync feedback to your favorite tools enabling workflows and quick action.

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Tag Feedbacks, Add Tasks & Take Action

In the Response Inbox, Tag Responses based on their theme, add Tasks for team members and take action to Close the Feedback Loop

Over 200+ happy customers globally with Zonka Feedback Survey App

healthcity-cayman

"The best part is we moved from paper feedback system to Zonka app which is completely digital and it has every day alert notification which is great. The dashboard gives to complete live information so that you can act on feedback real time."

Vinit R, Quality Assurance Manager, Health City Cayman Islands

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"We have been able to perform analysis on customer data, getting the insights of how customers feel and think while visiting our mall. It also provides good understanding on areas of improvement through their suggestions."

Manager IT at Select CITYWALK Shopping Center, New Delhi

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"Great survery platform to generate a wealth of data. Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful."

Louis Isernia, Senior Manager of Information Technology at Griswold Home Care

World-Map

200+

Global Brands

30+

Languages

30+

Countries

GDPR

Compliant

1 Million

Surveys per month