Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝
Take feedback from Website Visitors - both quantitive and qualitative. Collect data, measure satisfaction at various online touchpoints on your Website.
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iPad Survey App for Customer Satisfaction, Employee Engagement and Offline Data Collection.
Website Feedback Software is an online tool to collect data and take feedback using online surveys on Website.
With Zonka Feedback, you can measure feedback across the website about user experience, measure satisfaction, improve response rate and act on the feedback.
With real-time website feedback, you can:
With a ready-to-use Website Feedback Software, you can easily set up feedback surveys at various touchpoints and through various interactions on your website to completely streamline the feedback process.
Website Feedback helps you engage with your website visitors and audience and take their feedback about website experience or post interaction like purchase, conversion and cart abandonment.
With real-time feedback, you get the feedback data and insights to know what’s working and what’s not. Your visitors share their issues, which can be used in real-time to act on feedback and reduce churn.
With Zonka Feedback, you can choose how you want your surveys and feedback forms to appear on your website - as inline Web Embedded Surveys on your website and blog, or as Feedback Popovers and Feedback Buttons.
Control appearance, functionality and targeting of your Website Surveys without any dependence on your IT team.
Customize the look, height and width of your Web Survey while embedding Survey on your Website.
Customize the look, height and width of your Web Survey while embedding Survey on your Website.
Control appearance, functionality and targeting of your Website Surveys without any dependence on your IT team.
With User Experience Surveys on Website you can measure how easy it is to find information on the website and the complete website browsing experience.
Cart Abandonment Surveys are very helpful in investigating reasons for why visitors abandoned their cart and highlight the possible problems in making a purchase.
Once a transaction is complete, like purchase, booking, sign up, you can display a Post Transaction Survey to measure the level of ease of doing the transaction and satisfaction.
NPS Surveys are used to determine loyalty and likelihood of your visitors to recommend your website, brand, product to others based on their experience.
With visitors on your website, you can use Lead Capture Surveys to seek information and contact details of visitors, while also capturing Visitor Feedback.
Get generic feedback from your website visitors about the information on your website and gather any suggestions they may have for improvements.
Website Feedback Surveys are surveys that your visitors view on your website or your blog. They help you -
Web Analytics gives you analytics for Customer Actions like Traffic, On-page Time. Website Feedback Surveys help you gather information about 'Why' behind the Customer Actions through qualitative and quantitive feedback.
Website is nowadays a very popular marketing tool. Knowing Customer Experience on your website and engaging customers by seeking their experience about transactions and activities on your website helps you gauge Customer Experience.
Sign up for a 7-day free trial or schedule a demo to know more.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Powerful Customer Surveys & Product Feedback Platform. Create and customize stunning surveys and feedback forms and measure CX metrics like NPS, CES and CSAT. Take feedback on multiple channels - In-Product, In-App, Email, SMS, Website, Kiosks and Tablets. Run CX Automation with Workflows, Auto Responders and Auto Tagging.
Get real-time reports, insightful analytics and alerts. Take action to close the feedback loop.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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