Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

Request a Demo

Book a Demo with Zonka Feedback


Listen to your Visitors and Feel their Pulse

Get quick feedback using from website visitors and product customers without interrupting their user journey. Personalize feedback button questions to collect valuable customer insights at every touchpoint.

Sign up now for free and start taking customer feedback in minutes!

Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
fb-gif (2)

10 million+ Surveys | 2,000+ Businesses | 30+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights


Collect Feedback from Website Visitors & Product Users!

Let your customers know that you welcome their feedback with open arms. Show them a feedback button as they scroll through your website or product.


Website Surveys

Improve user engagement and increase website experience & conversions by identifying and addressing website issues.


In-product Feedback

Measure product experience across the entire customer life-cycle and improve product stickiness.


Visual Feedback

Make feedback process more user-friendly for your customers and even your QA team as they upload screenshots of the issues.


#FeedbackMatters. So do Look and Feel

Make smart super-smart surveys which look good and work like a charm!

  • Create white-labeled surveysLet Feedback button show your Brand

    Add your logo, colors, background images, and much more.

  • Add or modify questions easily Add or modify surveys easily

    Customize your questions, add descriptions, images, videos and more.

  • Skip LogicAdd Logic to your Surveys

    Take survey respondents to the right questions.

Give Feedback Button a Try
Advanced Targeting with Feedback Button


Decide When, Where, Who & How many times

  • Add unlimited languagesDevice-based targeting

    Show different surveys to customers if they are using a desktop, mobile or tablet.

  • Choose language change optionsUser-based targeting

    Show customized surveys to all users or only some of them.

  • Easy Language Editor Page-based Targeting

    Personalize the survey based on the website page or a part of the product they use.



Make Automation the Ultimate Goal

Improve process transparency and increase team productivity by automating manual tasks with smart workflows.

  • Contact, Survey, Hidden VariablesWorkflow Designer

    With an easy-to-use Workflow Designer, automate repetitive tasks and actions to scale up your CX Program.

  • Contact AttributesAlerts, Notifications & Response Actions

    Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses.

  • Skip LogicSegment Contacts & Trigger Actions

    Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers.

salesforce feedback workflow
Section 7- Take Feedback-led & Data-driven Decisions-min (1)


Feedback-led Data-driven Decisions

Analyze both quantitative and qualitative data and develop data-driven strategies to improve customer experience.

  • Polls with Live ResultsGet CX metrics Snapshots

    View your overall CES, CSAT and NPS and take data-driven actions.

  • Engaging QuizzesSurvey Question-specific Insights

    View detailed survey responses and listen to your customers.. 

  • Contact AttributesText Analytics

    Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.



Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

  • salesforce
  • hubspot
  • zendesk
  • slack
  • front
  • freshdesk
  • intercom
  • zoom
  • helpscout
  • pipedrive
  • active_campaign
  • airtable
  • webex
  • mailchimp
  • google_sheets
  • freshcaller
  • webhooks
  • 5,000+
    integrations with
  • zapier
  • integrately
  • make
image 130


Global Brands



1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required