Feedback Button | Website Feedback Widget | Survey with Zonka Feedback

BUILD YOUR FEEDBACK BUTTON

Easy to Create Surveys, Easier to Give Feedback!

30+ Question Types

Choose from a range of questions available including NPS, CES, CSAT, Likert Scale, Comments, Dropdown, and more.
Add or modify questions easily

Customize your questions as soon as someone clicks on the feedback button. You can add descriptions, images, videos and more.
Real-time Feedback Widget Preview

Preview your feedback button in real-time, as you build it with our WYSIWYG survey builder.

CUSTOMIZE FEEDBACK BUTTON DESIGNS

#FeedbackMatters and so do Look and Feel...

Let Feedback button show your Brand

Add your logo, colors, background images, and much more.
Ready-to-use Feedback widget designs

Choose from a range of widget themes or build and save your own design.
5000+ Survey Questions

Choose from our expert-designed feedback questions or create your own from scratch.
Feedback Button Placement

Use static or a floating feedback button as per your requirement!

CUSTOM SURVEY QUESTIONS FOR FEEDBACK WIDGET

Features of Feedback Button Builder

Feedback Widget Descriptions

Create headings, descriptions, help text, options and descriptions so the respondents know exactly what the feedback is about.
Giving feedback doesn't have to be boring1

Add supporting images and/or videos on the feedback widget with Zonka Feedback.
Collect & Manage Contact Attributes

Collect as many contact information as you want!
or Just Keep it Simple...

Run anonymous surveys using Feedback Button. Users can just click on the widget and give their scores!

DYNAMIC FEEDBACK BUTTON & PERSONALIZATION

Smart Super-smart Feedback Button

No need to make 200 different surveys for different customers. Just set the workflow once and automate your feedback collection.

Skip Logic

Take survey respondents to different sets of questions based on their responses.
Survey Redirects

Redirect respondents to a relevant webpage!
Answer Piping

Personalize your surveys by using the Name and other details from the past responses.

MULTILINGUAL FEEDBACK BUTTON

Feedback | फीडबैक |

Rückmeldung | رائے

30+ Languages and more coming soon...

Show survey questions and options in local languages.
Set a Default Language or Give Options

Let your survey respondents change survey language in the feedback widget.
Easy Language Editor

Make your website feedback widget multilingual by using survey builder.
We support RTL languages

Zonka Feedback's survey builder supports Right to Left (RTL) languages like Arabic and Urdu!

FEEDBACK AUTOMATION WITH SMART WORKFLOWS

Automation is the Ultimate Goal...

Automate Feedback Notifications

Set conditional notifications for a specific team via email, SMS and/or Skype!
Automate Feedback Operations

Post survey completion, send an acknowledgment to the respondent via email or SMS or both.
Manage CX Team Tasks Automatically

Based on survey responses, automatically assign tasks to the customer success teams.
Use 4000+ Integrations for Automation

Use native integrations with Salesforce, Hubspot, Zendesk, Intercom, Google Sheet & more tools!

FEEDBACK BUTTON REPORTS

Take Feedback-led & Data-driven Decisions

Use Zonka Feedback Survey Reports to analyze both quantitative and qualitative data and develop data-driven strategies to improve customer experience.

Get CX metrics Snapshots

View your overall CES, CSAT and NPS.
Survey Question-specific Insights

View detailed survey responses.
Monitor Individual Team Member's Performance

Monitor and track NPS, CSAT and CES score of each team member!
Centralized Response Inbox

Use relevant filters and auto/manual tags to view individual survey responses.