WEBSITE FEEDBACK WIDGET FOR QUICK SURVEYS

Feedback Button for Website, SaaS and Apps

Get quick feedback from website visitors, SaaS clients & mobile app users without interrupting the user journey. Set custom feedback button triggers to instantly collect feedback at every touchpoint.

Sign up now for free and start taking customer feedback in minutes!

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Empowering Customer Experience with Website Feedback Button

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  • Setup in Minutes
  • Get started free
  • No credit card required
  • 25+ Question Types
  • NPS, CES, CSAT Surveys
  • Website & in-app Surveys
  • 500+ Ready-to-use Templates
  • 24x7 Live-chat Support
  • Native integration w/ 200+ tools

 

Section 1- feedback Buillder-min

BUILD YOUR FEEDBACK BUTTON

Easy to Create Surveys, Easier to Give Feedback!

  • 30+ Question Types30+ Question Types

    Choose from a range of questions available including NPS, CES, CSAT, Likert Scale, Comments, Dropdown, and more.

  • Add or modify questions easily Add or modify questions easily

    Customize your questions as soon as someone clicks on the feedback button. You can add descriptions, images, videos and more.

  • Real-time Survey Preview Real-time Feedback Widget Preview

    Preview your feedback button in real-time, as you build it with our WYSIWYG survey builder.

CUSTOMIZE FEEDBACK BUTTON DESIGNS

#FeedbackMatters and so do Look and Feel...

  • Create white-labeled surveysLet Feedback button show your Brand

    Add your logo, colors, background images, and much more.

  • Select from pre-set Themes or create your ownReady-to-use Feedback widget designs

    Choose from a range of widget themes or build and save your own design.

  • Expert Templates 5000+ Survey Questions

    Choose from our expert-designed feedback questions or create your own from scratch.

  • Design Introduction & Exit Screens Feedback Button Placement

    Use static or a floating feedback button as per your requirement!

Section-2-FeedbackMatters-and-so-do-Look-and-Feel-min

FEEDBACK BUTTON USE CASES

Why stop at just one when you can do so much more?

User Experience Surveys

Improve customer satisfaction by capturing CSAT feedback. Use emoticon-surveys, heart-rating, star-rating scales to increase your lower skipped surveys.

Web Surveys

Check if website visitors found exactly what they were looking for. Improve your A/B testing efficiency using customer feedback and suggestions.

Lead Capture Surveys

Change 'Give Feedback button' to a 'Lead generation' button on your product and conversion pages. Use it on a webinar/event page to get more attendees.

NPS Surveys

Measure and improve your customer loyalty by triggering NPS surveys via Feedback Button. Address detractors and ask promoters for online reviews.

Cart Abandonment Surveys

 Improve your conversions and revenue by investigating the reasons behind abandoned carts and make amends to your platform by improving the ease of completing the buyer's journey.

Post Transaction & Ticket Closure Surveys

Use feedback button on side of page(s) after a successful transaction to analyze Customer Effort Score. Use open-ended questions in feedback widget to identify scope of improvements.

Product Testing Surveys for SaaS

Equip feedback button during and after controlled tests to increase the efficiency of your SaaS tools. Get feedback for staging and even production environments.

Polls, Quizzes, Forms & More

Understand customer sentiment by conducting market research via polls, engage your customers with quizzes, run interactive loyalty programs, and much more with the feedback button.

Feedback Button Goal -Concise yet Effective

CUSTOM SURVEY QUESTIONS FOR FEEDBACK WIDGET

Features of Feedback Button Builder

  • Add Heading & DescriptionFeedback Widget Descriptions

    Create headings, descriptions, help text, options and descriptions so the respondents know exactly what the feedback is about.

  • Image & VideoGiving feedback doesn't have to be boring1

    Add supporting images and/or videos on the feedback widget with Zonka Feedback.

  • Contact AttributesCollect & Manage Contact Attributes

    Collect as many contact information as you want!

  • Mandatory Questions or Just Keep it Simple...

    Run anonymous surveys using Feedback Button. Users can just click on the widget and give their scores!

DYNAMIC FEEDBACK BUTTON & PERSONALIZATION

Smart Super-smart Feedback Button

No need to make 200 different surveys for different customers. Just set the workflow once and automate your feedback collection.

  • Skip LogicSkip Logic

    Take survey respondents to different sets of questions based on their responses.

  • Survey Redirects Survey Redirects

    Redirect respondents to a relevant webpage!

  • Answer Piping Answer Piping

    Personalize your surveys by using the Name and other details from the past responses.

Smart Supersmart Feedback

WEBSITE FEEDBACK BUTTON QUESTION TYPES

Bragging A little about Our Feedback Button!

Choose from over 30+ fields in Feedback Button Survey Builder. Capture customer Information, measure CSAT, NPS and CES, get short and long suggestions using built-in data validations in all the fields.

  • Rating
  • CSAT
  • NPS
  • CES
  • 0-10 Scale
  • Section Break
  • Text Box
  • Comment Box
  • Dropdown
  • Button Choice
  • Radio Button
  • Checkbox
  • Picture Choice
  • Date
  • Ranking
  • Legal Terms
  • Image Capture
  • Team Name
  • First Name
  • Last Name
  • Full Name
  • Email
  • External ID
  • Mobile Number
  • Gender
  • Anniversary
  • Birthday
  • Country
  • Time Zone
  • Language
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MULTILINGUAL FEEDBACK BUTTON

Feedback | फीडबैक |

Rückmeldung | رائے 

  • Add unlimited languages30+ Languages and more coming soon...

    Show survey questions and options in local languages.

  • Choose language change optionsSet a Default Language or Give Options

    Let your survey respondents change survey language in the feedback widget. 

  • Easy Language Editor Easy Language Editor

    Make your website feedback widget multilingual by using survey builder.

  • Support for RTL languages We support RTL languages

    Zonka Feedback's survey builder supports Right to Left (RTL) languages like Arabic and Urdu!

LANGUAGEs supported by Zonka Feedback

1 Million+ Surveys Monthly | 30+ Languages

  • Arabic
  • Azerbaijani
  • Canadian
  • Chinese
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Gujarati
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Kannada
  • Korean
  • Malay
  • Malayalam
  • Marathi
  • Norwegian
  • Odia
  • Portuguese ( European)
  • Portuguese (Brazilian)
  • Punjabi
  • Russian
  • Spanish (European)
  • Spanish (Latin)
  • Swedish
  • Tamil
  • Telugu

FEEDBACK AUTOMATION WITH SMART WORKFLOWS

Automation is the Ultimate Goal...

  • Contact, Survey, Hidden Variables  Automate Feedback Notifications

    Set conditional notifications for a specific team via email, SMS and/or Skype!

  • Pre-fill Survey FieldsAutomate Feedback Operations

    Post survey completion, send an acknowledgment to the respondent via email or SMS or both.

  • Contact Attributes Manage CX Team Tasks Automatically

    Based on survey responses, automatically assign tasks to the customer success teams.

  • Skip LogicUse 4000+ Integrations for Automation

    Use native integrations with Salesforce, Hubspot, Zendesk, Intercom, Google Sheet & more tools!

Automation is the Ultimate Goal...
Section 7- Take Feedback-led & Data-driven Decisions-min (1)

FEEDBACK BUTTON REPORTS

Take Feedback-led & Data-driven Decisions

Use Zonka Feedback Survey Reports to analyze both quantitative and qualitative data and develop data-driven strategies to improve customer experience.

  • Polls with Live ResultsGet CX metrics Snapshots

    View your overall CES, CSAT and NPS.

  • Engaging QuizzesSurvey Question-specific Insights

    View detailed survey responses. 

  • Contact AttributesMonitor Individual Team Member's Performance

    Monitor and track NPS, CSAT and CES score of each team member!

  • Support for RTL languages Centralized Response Inbox

    Use relevant filters and auto/manual tags to view individual survey responses.

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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Get the Website Feedback Button Right Now for Free!

  • Setup in Minutes
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