Improve your contact management and measure NPS, CSAT, and CES for your HubSpot Customers using real-time feedback with Zonka Feedback and HubSpot Integration.
Sign up now for free and start taking customer feedback in minutes!
HubSpot integration with Zonka Feedback enables you to survey your customers from within the CRM by allowing you to create HubSpot Workflows. That way, you can make feedback a part of your customer communication by surveying HubSpot contacts at every interaction via email.
While your sales team works on deals and leads, give them complete visibility into the customer feedback and experience within HubSpot CRM. Sync responses as notes in contact timeline and measure metrics that matter the most.
With HubSpot integration with Zonka Feedback, automate manual tasks, set condition-based tasks and actions for responses, and close the feedback loop faster.
Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.
This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.
Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)
Have multiple locations? Analyze and compare their performance and scores.
With this get analysis and comparison of team member performance on each question and metrics.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.
With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.
With Response Inbox, view survey responses in real-time. Add tags, notes and tasks to take action
View all feedback and responses in a Collaborative Response Inbox.
Use Date, Response Choices, Contact Attributes, Variables to filter.
Add Tags to responses. Flag them or mark them as urgent.
Create tasks for team, take action and close the feedback loop.
View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.
See Contacts with Responses & Attributes. Track Contact Activity.
Zonka Feedback and HubSpot integration allows you to create and update contacts using Survey Responses. You can also sync the Survey Scores like CSAT, NPS, and CES along with the Response Data to HubSpot.
In order to access survey integration with HubSpot, you need to have a HubSpot account (any paid plan) and Zonka Feedback account with Professional or Growth plan.
You can integrate HubSpot with Zonka Feedback in a few simple steps -
After setting up Email Signature Surveys in Zonka Feedback, here's how you can add them to your HubSpot account -
Once you send surveys to your existing customers or leads to measure their feedback, experience, requirement, or satisfaction, you can easily sync back the data to HubSpot and view them in your contact attributes.
Surveys per month