With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
NPS, CSAT and CES reports
Advanced Reporting Filters
Customize, Save & Schedule Reports
Take feedback across multiple channels
Tablets & Kiosks
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send emails with survey links to customers to give feedback or embed survey questions within email.
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Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Create and add online surveys on your website or send survey links to get feedback from customers.
You’re in good company
Industry leaders around the world are using Zonka Feedback to improve customer feedback management.
Surveys per month
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Sign up for a 15-day free trial or schedule a demo to know more.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.