Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more
Zonka Feedback gets smarter with AI: Build smarter surveys, unlock deeper insights ➝
Create and customize white-labeled surveys, forms, polls and quizzes within minutes with a visual WYSIWYG survey editor.
Sign up now for free and start taking customer feedback in minutes!
BUILD YOUR SURVEYS
No-Code Survey Builder
Create surveys without any technical knowledge or coding required.
30+ Question Types
Choose from a range of questions available including NPS, CES, CSAT, Likert Scale, Comments, Dropdown.
Expert Templates
Build your surveys from scratch or choose from 100+ survey templates.
Add or modify questions easily
Add unlimited questions in your survey, with descriptions, images, videos and more.
Real-time Survey Preview
Preview your survey in real-time, as you build it.
SURVEY THEMES
Create white-labeled surveys
Add your brand logo, colors and theme to create white-labeled surveys.
Select from pre-set Themes or create your own
Choose from a range of survey themes or build and save your own themes.
Customize the look & feel
Logo, font, background, colors — customize everything in your survey.
Design Introduction & Exit Screens
Make your surveys engaging with different designs for introduction and exit screens.
TYPES OF SURVEYS
Run surveys on iOS and Android Devices - iPads, iPhones, Android Smartphones and Android Tablets. Get feedback without WiFi, on the go.
Capture Website Experience Feedback and eCommerce Feedback using Popups, Feedback Button, Web Embed Surveys, Survey Links.
Take Customer Feedback using NPS, CES and CSAT Surveys on Intercom via Messenger, Emails, Posts and Custom Bots & Workflows.
Gauge Customer Satisfaction and Collect Data via Email Surveys. Send Email Button, Email Link, Embedded Surveys, and Email Signature Surveys.
Trigger SMS Text Message Surveys with Survey Link globally. Respondents can access mobile-responsive surveys on their browsers, on-the-go.
Create dynamic and interactive surveys with Survey Logic, Hide Logic, Survey Redirection, Answer Piping, Variables & Pre-Filled Data.
Engage your audiences seamlessly and improve interactivity by conducting live polls with live results with Zonka Feedback.
Break ice, test knowledge and engage your audiences by conducting quizzes. Display scores, correct answers and leaderboards.
FLEXIBLE QUESTIONS
Add Heading & Description
For all questions, add and modify heading & descriptions, as well help text, option descriptions and more.
Image & Video
Enrich your survey questions by adding a support image or video.
Contact Attributes
Add your Contact Attributes as Survey Questions to populate better contact profiles and more detailed reports.
Mandatory Questions
Mark your important questions as mandatory to ensure responses for those questions.
DYNAMIC SURVEYS
Skip Logic
Use Skip Logic to take respondents to different questions and screens based on their response choices like asking for key drivers for NPS Detractors.
Hide Logic
Hide Survey Screens from respondents based on survey responses.
Survey Redirects
At the end of the survey, redirect the respondent to a specific web page based on their response on a question.
Answer Piping
Personalize your surveys by inserting answers from a previous question to a following question with the use of Answer Piping.
SURVEY QUESTIONS
Choose from over 30+ survey questions to create feedback forms with the Survey Builder. Capture Customer Information, CSAT, NPS, CES, comments and more with Zonka Feedback.
MULTILINGUAL SURVEYS
Add unlimited languages
Choose from 30+ survey languages and add them in your survey for respondents to choose from.
Choose language change options
Display language change screen, button and pop up to give options to respondents to choose their language.
Easy Language Editor
Edit survey questions, description, options in an easy-to-use language editor.
Support for RTL languages
Use Right to Left Languages in your survey.
SURVEY LANGUAGE
PRE-FILLED DATA & VARIABLES
Contact, Survey, Hidden Variables
Use Survey-based, Contact-based or on-the-fly variables in your survey to pass data and enrich your responses & reports.
Pre-fill Survey Fields
Display pre-filled survey fields to respondents when they fill the survey.
POLLS & QUIZZES
Polls with Live Results
Polls are great to get views from respondents, break ice and even take democratic decisions. Set up Polls with Live Results.
Engaging Quizzes
Test knowledge, or just engage your audiences with quizzes. Quizzes can also be scored and you can display the right correct answers, scores and even leaderboards at the end of your quiz.
Global Brands
Countries
Surveys per month
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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.