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    Tablet Feedback and Surveys Made Easy

    Customer Feedback Management and Surveys on iPad & Android Tablets. Intiutive Web Interface to build surveys, view statistics and take actions. Real-time Analytics, Alerts and Detailed Reporting. Designed for enterprises and small businesses alike.

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    Zonka Feedback on App Store
    Zonka Feedback on Google Play

    Use iPads and Android Tablets to take surveys & collect feedback on-premises, in real-time.

    A delightful system for every industry – restaurants, hospitality, healthcare, wellness, retail, finance, automobile and more. Use it for feedback management, employee surveys, event lead capture and offline & field surveys.

     Multi-Channel System

    iOS and Android Devices

    Zonka works seamlessly on all iOS and Android devices.

    Set up as Kiosks

    Set up touchscreen tablets as kiosks across key areas.

    Hand it over

    Personalize feedback collection by handing over the device.

    In App

    Integrate Zonka with your app to let customers give feedbacks.

    Tablet App

    Set up tablets as kiosks or hand them over to customers to get feedback about your services.

    Web Surveys

    Design web surveys to put on your website and distribute them via SMS, Emails & QR codes.

    On your website

    Embed surveys on your website and capture feedbacks online.

    Email Web Surveys

    Send web survey links to customers via Email.

    SMS Web Surveys

    Share Responsive Web Surveys via SMSes to customers.

    Feedback through QR Codes

    Customers can scan QR codes to access web surveys.

    Tablet App

    Tablet App

    Set up tablets as kiosks or hand them over to customers to get feedback about your services.

    iOS and Android Devices

    Zonka works seamlessly on all iOS and Android devices.

    Set up as Kiosks

    Set up touchscreen tablets as kiosks across key areas.

    Hand it over

    Personalize feedback collection by handing over the device.

    In App

    Integrate Zonka with your app to let customers give feedbacks.

    Web Surveys

    Web Surveys

    Design web surveys to put on your website and distribute them via SMS, Emails & QR codes.

    On your website

    Embed surveys on your website and capture feedbacks online .

    Email Web Surveys

    Send web survey links to customers via Email.

    SMS Web Surveys

    Share Responsive Web Surveys via SMSes to customers

    Feedback through QR Codes

    Customers can scan QR codes to access web surveys.

    APIs

    Web Hooks

    Integrations

    Awesome Features on Tablet

    Zonka is designed so cleverly and simply that it will take you just minutes to set it up and your team will love using it. With Zonka on tablet, you can hand it over to your guests to give feedback and fill surveys or set it up as a kiosk anywhere you like. It can work without WiFi, can be locked to prevent misuse and syncs all your data securely.

    Works Offline, without WiFi

    No WiFi, No Problem. Take Surveys & Feedbacks without WiFi and sync anytime!

    One App Mode

    Worried about Tablet Misuse? Switch on the one app mode and run only Zonka

    iPad and Android App

    Works exactly the same on both iPads and Android Tablets

    feedback on touch-screen tablet

    Set as Kiosk or hand it over

    Hand over the Tablet to Guests or set it up as Kiosk in minutes!

    Designed for Non-Techies

    Dead simple to use with no learning curve. It is built for hassle-free operation

    Sync Securely

    Data is stored and synced securely to access easily from any browser, anytime

    Switch to better Surveys & Feedbacks

    Free Trial Sign Up Request a Demo

     

    Beautiful & Insightful Web Interface

    Zonka comes packed with some very powerful features that helps you get quick overviews of what’s happening as well as analyze individual scores and responses in depth with the help you drill-down reports. You just don’t get an interface to create amazing forms and surveys or view reports and responses, but also one where you can collaborate with your team, take corrective action and build a better brand with the help of Tasks, Tags, Filters and Notes. Oh and did we tell you? Setting up and managing your team and locations is super quick and easy.

     

    automobile customer satisfaction survey

    Create Custom Survey Forms

    Create amazing feedback forms and surveys within minutes. White-label and customize as you like
    automobile customer satisfaction survey

    Staff Management & Permissions

    Add, manage team members with hierarchy and permissions for collaboration and defined access
    automobile customer satisfaction survey

    Comprehensive Response Manager

    Gain 360° visibility of feedbacks and responses. Collaborate with Team and analyze together
    automobile customer satisfaction survey

    Detailed Reporting & Alerts

    Detailed, drill-down and interactive reports with insightful graphs. Set up real-time Email and SMS Alerts
    automobile customer satisfaction survey

    Tasks, Notes & Tagging

    Turn Responses into Tasks, Add & Exchange Notes. Tag Responses and Mark for Follow Up
    automobile customer satisfaction survey

    Multi-Location System

    Easily add and manage multiple locations, brands and groups from a single dashboard
    Zonka Feedback web Interface
    Feedback & Survey Builder

    Survey and Feedback Form Builder

    A simple to use, flexible Feedback & Survey Builder to create customized, good-looking surveys. Select from pre-existing industry templates or design from scratch. There are 20+ questions types to choose from.  All forms can be fully rebranded.  You can customize anything starting from colors, fonts to graphical emoticons. Add any number of steps to complete a form

    Advanced features include Skip and Question Branchingmulti-lingual surveys & more!

    Real-Time Reporting, Like Never Before

    With Zonka, get instant updates, real-time analytics and get detailed reports. Review Quick Stats on Dashboard to quickly review data and actions being taken. It’s dead simple to setup SMS Alerts with Twilio to get real-time reviews – comes in handy for on-the-spot issue resolution.

    Drill-­Down Analytics & Location Based Reports give you detailed insights of surveys from different perspectives. Receive Summary Emails & Real-time Updates of customer surveys making sure you don’t miss the important stuff.

    Real-Time Reporting
    Response Manager

    Take Actions With Zonka

    Zonka is not just about collecting data, it’s about making them count. Zonka’s Collaborative Response Manager allows cross functional teams to work together on feedbacks and enhance customer experience. Take actions on every feedback you receive – convert feedbacks into tasksTag responses and mark for follow-ups. It’s super easy to find & sort feedback data too –Search and Filter by Date, Staff and Tags. Sort data by suggestions, tags & more

    You can do more! Download & export response data, Share reviews on social media

    Survey & Feedback Management like never before

    Free Trial Sign Up Request a Demo

    Zonka Use Cases

    Feedback Management

    Feedback Management

    Ensure 360° Feedback Management

    Zonka is designed to capture data location wise, there are comparative reports, actionable response manager and centralized device management. Use it for Restaurants, Hotels, Retail Stores, Healthcare and more.

    Offline Survey

    Offline and Field Survey

    No Internet, No Problem

    Zonka can hold thousands of responses offline and can sync whenever it gets internet connectivity. It’s easy to use interface and real-time reporting makes it an ideal choice for field surveys, employee surveys & more

    lead capture

    Event Lead Capture

    Don’t Miss Out on Potential Leads Anymore

    Zonka is perfect for trade show lead capture. Setup an account, choose an existing lead capture form, add your branding and get started! On your next event, don’t carry a notepad and paper. Just use a tablet!

    Designed For Enterprise

    Built keeping Enterprise workflows and processes in perspective, Zonka has got some turnkey features you’ll love

    Central Device Management

    Central Device Management

    Multi-location Management

    Multi-location Management for Chains

    Industry Standard Report

    Industry Standard Reports like NPS & CES

    User Permission Management

    Permission Based User Management

    Data Security

    Data Protection and Completely Secure

    Change the way you take surveys & feedbacks

    It’s about time to say goodbye to old methods and technology. Switch to Zonka and get more than 100% more responses!

    Free Trial Sign Up Request a Demo

    Who Uses Zonka

    Does your business depend on being customer loyalty and retention? Then Zonka is for you!

     

    Customer Feedback System for Restaurants

    Restaurants

    Get customer feedback about food, service, ambiance and more using the Restaurant Feedback App

    retail customer feedback surveys

    Retail & Shopping

    Set up store experience surveys and retail customer feedback surveys at shopping centres, retail chains & more

    automobile customer satisfaction survey

    Automobile Sector

    Know potential automobile buyers’ needs. Take feedback after test drive, sales & service for Automobile

    Zonka Feedback for Hotels

    Hotels

    Setup hotel guest feedback on tablets at various touch-points in the hotel. Hear voice of your customer

    bank customer feedback survey

    Banks & Financial Sector

    Make improvements in customer service by setting up Financial Satisfaction Surveys at Banks

    event surveys

    Events & Conferences

    Do event registration on tablets, capture leads at events. Conduct event planning surveys

    Zonka Feedback for Spas

    Spas & Salons

    Set up post-service surveys to capture client feedback at spas and hair salons. Track & measure staff performance

    patient satisfaction survey tool

    Healthcare, Hospitals & Clinics

    Zonka tablet app helps survey patient’s satisfaction at healthcare centres and clinics

    airport surveys app

    Airports

    Capture airline passenger feedback, conduct airport surveys, in-flight feedback surveys for passengers

    Complete Customer Experience Management Tool For All Industries

    Free Trial Sign Up Request a Demo

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