Measure Customer Satisfaction and set up custom response alerts to notify your teams at the right time with MS Teams and Zonka Feedback Integration.
Sign up now for free and start taking customer feedback in minutes!
Seamlessly trigger satisfaction surveys and feedback forms to Microsoft Teams channels and users with Zonka Feedback integration. Make use of employee feedback surveys to improve workplace productivity and employee satisfaction.
Eliminate the use of emails for Survey Response updates. Set up notifications to MS Teams channels and users for new survey responses on Zonka Feedback and ekliminate the use of checking emails.
Configure Workflows for Survey Responses based on custom filters and conditions. Trigger notifications to specific teams and channels for specific responses with Teams and Zonka Feedback Integration.
Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.
This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.
Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)
Have multiple locations? Analyze and compare their performance and scores.
With this get analysis and comparison of team member performance on each question and metrics.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.
With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.