Use Zonka Feedback’s Android Feedback Software to take on-premise feedback and capture data.
Choose from expert survey templates or design your feedback form from scratch in a WYSIWYG survey builder.
Track Feedback Android Tablets placed at various touch points of your organization. Access information about the Android tablet like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
All responses and feedbacks captured through Android Feedback Tablets are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.
Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time when customers give feedback and take action immediately to address customer issues and concerns.
With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
FastMed Urgent Care, USA uses Zonka Feedback on Android tablets across 120+ locations to capture patient Net Promoter Score on premises.
Select Citywalk, a premium mall in South Delhi, India which has the maximum sales per feet in India uses Android tablets with Zonka Feedback to take customer feedback and licensee feedback at the mall.
Jacks of Fiji, a retail giant in Fiji, uses Zonka Feedback in 50+ stores to take real-time customer feedback using Android Feedback Kiosks and improve customer experience.
Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.
Capture customer feedback at various touch points and across various feedback channels like Tablet, Online, Email, and SMS using Zonka.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.
Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.
Set up iPad or Android Tablet as a Kiosk to take customer feedback or hand it over to get in-person, real-time customer feedback.
Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.
You can download the Android Survey App from the Google Play Store on your Smartphone or Tablet. Here's the direct link to download Zonka Feedback Android Survey App.
Yes, Zonka Feedback's Android Survey App works on both Android Tablets as well as Smartphones. Using Surveys on Tablets is ideal for setting up kiosks for unattended feedback or handing over tablets to guests and visitors to share their real-time feedback, while they're on your premises. With Smartphones, it becomes easy to take feedback and conduct surveys while on-the-go and in field and during events.
Popular ways to use the Android Survey App on Tablets and Smartphones are:
Zonka Feedback Android Survey App runs on the Android Version 4.0 and above. Here is the list of Android versions on which you can run the Android Survey App on:
However, if you're purchasing a new Android Tablet for the Feedback System, we do recommend investing in the latest model that fits your budget so that it lasts you longer.
Yes, Zonka Feedback's Android Survey App is designed to take feedback in Offline mode, which means even if you don't have Internet connection or WiFi connectivity for sometime, you can continue taking feedback. The feedback responses get stored in the tablet and are automatically synced once internet is reconnected. This is really helpful for taking feedback in remote locations, on the go and places where internet connectivity is unstable.
Zonka Feedback Offline Survey App can store your survey responses offline for weeks together, but it would ideally depend on your device memory as well. However, it is a healthier practice to use it for less than a month offline. You can easily carry on by connecting it to the internet once a month so that it syncs all the saved data and then you continue gathering feedback data offline.
For making the best use of the data you're collecting using the Android Survey App, we suggest you sync your data once in 2-3 days.
Offline Surveys can be created, customized and edited easily with Zonka Feedback Survey Builder. To edit the Surveys you're running on Android Survey App, you can log into your Web Dashboard. Once in your account, choose from existing Survey Templates or build a survey from scratch. In the survey builder, you can add any questions you want, add your theme - brand logo, colors and background, add survey logic, create surveys in multiple languages and more.
All the responses captured on the Android Survey App are in real-time available in Zonka Feedback's Web Dashboard as Survey Responses and detailed, analytical Survey Reports.
To view the Reports and Analysis, you can log into your Web Dashboard from any browser, click on the specific Android Survey to view the Reports.
Some of the Reports you can view in Zonka Feedback include:
You can create multilingual surveys to run on your Android Survey App. These are very helpful if you have customers that speak different languages. They can choose which language they'd like to respond the survey in on the App.
Zonka Feedback supports more than 35+ languages and surveys can be created in any languages.