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ANDROID SURVEY APP

Get real-time feedback with Android Survey App

Use your Android Tablets and Smartphones as Survey Devices to conduct on-the-go surveys, do market research and take on-premises, in-moment feedback from customers. 

Sign up now for free and start taking customer feedback in minutes!

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Powering Customer Experiences for 10,000 businesses in 50+ countries

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Setup in Minutes
  • Get started free
  • No credit card required
  • 25+ Question Types
  • NPS, CES, CSAT Surveys
  • Offline, Email, & Website Surveys

ANDROID SURVEY APP USE CASES

Multiple Ways to use Android Tablets as Survey & Feedback Devices

Customer Satisfaction
Feedback

Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, Happy or Not Surveys to gauge Customer Satisfaction.

Patient
Feedback

Run inpatient and outpatient feedback forms on Android Tablets at Clinics and Healthcare Centers. 

Event Lead
Capture

With Android Survey App, capture leads and contact information at events and exhibitions. 

Customer Service
Feedback

Place Android Tablets as Kiosks at Customer Service Desks to gauge feedback from customers about Support Agents. 

Unattended Kiosk
Feedback

Turn Android devices into unattended Kiosk Survey Devices to get on-premises feedback from visitors and customers.

On-Premise
Feedback Tool

By turning your Android Tablets into Kiosk Devices or handing them over to customers, you can get on-premises feedback.

Market
Research

Use Android Smartphones and Android tablets for on-the-go data collection and market research, even at remote locations.

Employee
Feedback

Set up Android Survey App at various touchpoints in office premises like washrooms, meeting rooms, cafeteria and more. Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.

 
Survey Builder

CREATE ANDROID SURVEYS

Build customizable Android Surveys

Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor. 

  • editNo-Code Survey Editor

    Create fully customized surveys in a WYSIWYG Survey Editor. 

  • imageCustomize Design & Choose Themes

    White-Label your surveys, customize design, font, background, logo and more. 

  • smartphone Choose Survey Orientation

    Run your Surveys in Portrait or Landscape mode. 

  • help-circlePick from 30+ Question Types

    Use questions like NPS, CES, CSAT, dropdowns, date picker, button, Likert Scale, Comment Box and more. 

ANDROID KIOSK FEEDBACK

Turn your Android Devices to Feedback Kiosks

Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor. 

  • lockPin Android Survey App

    Use the Pin App feature in Android devices to pin the Android Survey App on your device so team and customers cannot exit the app. 

  • keySet password and pin to exit survey

    Set password or pin for exiting the Android Survey App to make it secure and limit it's access. 

  • repeatSet Android Surveys in Loop

    Restart the survey automatically upon completion by using a Loop Survey Setting. 

  • clockTurn on Survey Inactivity Timeout

    Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.

Offline Survey App on Android
Offline Surveys on Android Survey App

OFFLINE ANDROID SURVEYS

Take Feedback without WiFi on Android Device

No internet connection? No worries! With Zonka Feedback’s Offline Android Feedback Tool, you can take feedback without the Internet.

The responses get stored in the Android Survey App and auto-syncs as soon as the internet is connected. 

Capture leads during events, take feedback without Internet, do data collection and market research at remote locations with Zonka Feedback’s Android Survey App.

REMOTE SURVEY DEVICE TRACKING

Track Android Feedback Devices Remotely

Track Feedback Android placed at various touch points of your organization. Access information about the Android like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.

  • View current status of your Android Feedback Device 
  • Track Android Survey App uptime
  • View logged in user on your App
  • Get real-time information of device battery
  • See feedback responses and logs
Device Tracking - Android
workflow

Automate Workflows

Create Workflows & Automate CX Program

Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.

  • tool-newWorkflow Designer 

    With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program. 

  • alert-triangle-newAlerts, Notifications & Response Actions

    Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses. 

  • users-newSegment Contacts & Trigger Actions

    Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers. 

SURVEY REPORTS

Reporting

Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.

Snapshot Report

This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.

snapshot_report
Response Insights

Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

response_insight
Location Insights

Have multiple locations? Analyze and compare their performance and scores.

location_insight
Team Performance Report

With this get analysis and comparison of team member performance on each question and metrics.

team_performance_report
Response Inbox

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

response_inbox
Trends Report

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

trends_report
Text Analytics

Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

text_analytics
snapshot_report response_insight location_insight team_performance_report response_inbox trends_report text_analytics

VIEW RESPONSES

Unified Response Inbox

With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.

response_inbox

View Response Inbox

View all feedback and responses in a Collaborative Response Inbox.

Filter Responses

Use Date, Response Choices, Contact Attributes, Variables to filter.

Tag Responses

Add Tags to responses. Flag them or mark them as urgent.

Add Tasks & Actions

Create tasks for team, take action and close the feedback loop.

Segment by NPS, CES & CSAT

View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.

Manage Contacts

See Contacts with Responses & Attributes. Track Contact Activity.

INTEGRATIONS

Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks

Benefits of Android Survey Software

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Easy to use

Android Survey App is very easy to set up and takes than less than 2 minutes to get started once you have created your feedback forms

smartphone

Feedback App for Android Tablets and Android Smartphones

Capture data and take feedback on Android Smartphones and Tablets using the Android Survey App.

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Real-time Feedback with Android Survey App

Android Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds and they can share feedback in moment.

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Amazing looking Android Feedback Forms & Responsive Surveys

The feedback forms on Android Tablets are beautiful and attraction and can be white-labelled to your company’s branding

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Multi-lingual Android Surveys:

Personalize experience for customers through multi-lingual surveys.

map-pin

Run Location based Android Surveys

Run different surveys in different locations. Get cumulative and comparative location reports.

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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required

What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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Feedback Software

Top Features

Ways to take Feedback

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Use Cases

Useful Resources

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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