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Android SURVEY & FEEDBACK SOFTWARE

Measure feedback on tablets using Android Survey App

Take feedback from customers and employees using your Android Devices - Android Tablets & Smartphones. Hand it over or set up as a touchscreen kiosk to get real-time feedback, even without WiFi using Offline Android Survey App.

Sign up now for free and start taking customer feedback in minutes!

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NPS on Android Survey App

Get real-time feedback with Android Survey App 

Use Zonka Feedback’s Android Feedback Software to take on-premise feedback and capture data.

  • Create and customize your feedback form
  • Set up as an Android Survey Kiosk for unattended feedback
  • Take feedback without WiFi, using Offline AndroidApp
  • Measure NPS, CSAT and CES using iPads
  • Get real-time Email & SMS Alerts
  • View in-depth reports instantly
  • Take action & close the feedback loop
Survey Builder

Create your feedback form using Zonka’s Survey Builder

Choose from expert survey templates or design your feedback form from scratch in a WYSIWYG survey builder.

  • Fully customize your feedback forms
  • Choose from 30+ questions
  • Whitelabel your surveys
  • Create survey in multiple languages
  • Add logic to your survey questions
  • Measure industry metrics like NPS, CSAT & CES/li>

Ways to use Android Survey App on Tablets & Smartphones

iPad Survey App

Real-time Feedback with Android Survey App

Android tablets are a great way to take feedback from customers and employees in real-time, while they’re in premises. Set up CSAT, NPS and CES questions and feedback forms on Android tablets to get instant feedback. The Android Feedback Device can be handed over or set up as a touchscreen Android Feedback Kiosk to get in-moment feedback.

iPhone Survey App

Feedback on-the-go with Android Smartphone Feedback Software

Feedback also works on Android-based smartphones and is an ideal fit for taking feedback, capturing information or collecting data through phones, on-the-go. This is great for market research, data collection and capturing leads in events using Zonka’s simple Android Smartphone Feedback App.

Kiosk Survey App

Unattended Feedbacks on Android Survey Kiosk

Use your tablet as an Adnroid tablet as a Feedback Kiosk so customers and employees cannot exit the feedback form. Use Zonka’s Feedback Settings to set feedback form restart time, inactivity time out and other key important settings for a touchscreen tablet kiosk feedback system to run smoothly. Take unattended feedback, round the clock, with Android Tablet Feedback Kiosk.

Offline Surveys

Offline Surveys on Android tablets

No internet connection? No worries! On Zonka’s Offline Android Feedback System, you can capture feedback without Internet. The responses will be stored in Android tablet and will auto-sync as soon as the Internet is connected again. Capture leads during events and take feedback round the clock without worrying about WiFi connectivity with the Offline Android Tablet Survey Apps.

Survey Device Tracking

Track your devices with Android Feedback Software

Track Feedback Android Tablets placed at various touch points of your organization. Access information about the Android tablet like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.

  • View whether Android tablet is online or offline/li>
  • Track Android Feedback Tablet uptime, last login and responses captured
  • Deactivate Android Feedback Device to prevent misuse
Global Response Inbox

Get feedback in real-time

All responses and feedbacks captured through Android Feedback Tablets are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.

  • Monitor every response
  • Filter your feedbacks
  • Tag feedbacks
  • Mark feedbacks as urgent
  • Flag feedbacks
  • Add tasks for other team members
  • Send emails to customers
  • Add notes for feedbacks
Digests

Set up instant feedback alerts and notifications

Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time when customers give feedback and take action immediately to address customer issues and concerns.

  • Alerts for negative and new feedbacks
  • Instant Email & SMS Alerts
  • Alert multiple people together
  • Take immediate corrective action
Feedback Trends Reports

Feedback Reports & Detailed Analysis

With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.

  • Real-time reports
  • Drill-down reports
  • NPS, CSAT and CES reports
  • Word Analysis
  • Advanced Reporting Filters
  • Comparison Reports
  • Customize, Save & Schedule Reports

Benefits of Android Survey App

quick-setup

Easy to use

Android Survey App is very easy to set up and takes than less than 2 minutes to get started once you have created your feedback forms

App for Tablets & Phones

Feedback App for Android Tablets and Android Smartphones

Capture data and take feedback on Android Smartphones and Tablets using the Android Survey App.

Real-time

Real-time Feedback with Android Survey App

Android Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds and they can share feedback in moment.

Responsive Feedback Form

Amazing looking Android Feedback Forms & Responsive Surveys

The feedback forms on Android Tablets are beautiful and attraction and can be white-labelled to your company’s branding

Multilingual Surveys

Multi-lingual Android Surveys:

Personalize experience for customers through multi-lingual surveys.

Feedback APIs

Run Location based Android Surveys

Run different surveys in different locations. Get cumulative and comparative location reports.

Zonka Feedback is a trusted Android Survey Tool for companies globally

fastmed-logo

FastMed Urgent Care, USA uses Zonka Feedback on Android tablets across 120+ locations to capture patient Net Promoter Score on premises.

citywalk-logo

Select Citywalk, a premium mall in South Delhi, India which has the maximum sales per feet in India uses Android tablets with Zonka Feedback to take customer feedback and licensee feedback at the mall.

jack

Jacks of Fiji, a retail giant in Fiji, uses Zonka Feedback in 50+ stores to take real-time customer feedback using Android Feedback Kiosks and improve customer experience.

Integrate Zonka Feedback with other applications easily

Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.

Know more about Survey Integrations, APIs & Webhooks and Zapier Integration

Zonka Feedback APIs & Integrations Zonka Feedback Webhooks Zonka Feedback & Zapier Integration Zonka Feedback & Twilio Integration Zonka Feedback & Plivo Integration Zonka Feedback & MailChimp Integration

Popular Use Cases for Android Survey App

Customer satisfaction

Capture customer feedback at various touch points and across various feedback channels like Tablet, Online, Email, and SMS using Zonka.

Employee Feedback

Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.

Patient satisfaction

Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.

NPS surveys

Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.

On-premises & Kiosk feedback

Set up iPad or Android Tablet as a Kiosk to take customer feedback or hand it over to get in-person, real-time customer feedback.

Event lead capture

Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.

Frequently Asked Questions (FAQs)

From where can I download the Android Survey App?

You can download the Android Survey App from the Google Play Store on your Smartphone or Tablet. Here's the direct link to download Zonka Feedback Android Survey App

Does the Android Survey App work on Tablets and Mobiles?

Yes, Zonka Feedback's Android Survey App works on both Android Tablets as well as Smartphones. Using Surveys on Tablets is ideal for setting up kiosks for unattended feedback or handing over tablets to guests and visitors to share their real-time feedback, while they're on your premises. With Smartphones, it becomes easy to take feedback and conduct surveys while on-the-go and in field and during events.

 

Popular ways to use the Android Survey App on Tablets and Smartphones are: 

  • Real-time Feedback: Android Survey App helps to provide you the real-time customer feedback either you gather it by handing over the device to your customers to fill the survey or by setting a touchscreen kiosk for them to take the survey.
  • Feedback on-the-go: You can take your Android Tablets and smartphones anywhere and any time collect survey responses even without internet connectivity. The app will save the data for weeks and will sync once connected to the internet.
  • Kiosk Surveys - With Zonka Feedback Android Survey App, you can turn your Android tablets and smartphones into kiosks. You can set feedback form restart time, inactivity time-out and hide the exit options so the customers cannot exit the feedback survey form without filling it. This is perfect for unattended feedback where customers can fill out feedback forms on their own without any staff interaction.
  • Offline Feedback: Even if your location has poor internet connectivity or you want to collect feedback at remote locations, the Android Survey app will keep on working normally and smoothly. It will save all the response data for weeks and then sync the data automatically as soon as you connect it to the internet.
Which Android version can run the Survey App?

Zonka Feedback Android Survey App runs on the Android Version 4.0 and above. Here is the list of Android versions on which you can run the Android Survey App on:

  • Ice Cream Sandwich 4.0 - 4.0.4
  • Jelly Bean 4.1 - 4.3.1
  • KitKat 4.4 - 4.4.4
  • Lollipop 5.0 - 5.1.1
  • Marshmallow 6.0 - 6.0.1
  • Naugat 7.0
  • Naugat 7.1.0 - 7.1.2
  • Oreo 8.0
  • Oreo 8.1
  • Pie 9.0
  • Android 10.0
  • Android 11.0

 

However, if you're purchasing a new Android Tablet for the Feedback System, we do recommend investing in the latest model that fits your budget so that it lasts you longer. 

Can I take feedback without WiFi / Internet on the Survey App?

Yes, Zonka Feedback's Android Survey App is designed to take feedback in Offline mode, which means even if you don't have Internet connection or WiFi connectivity for sometime, you can continue taking feedback. The feedback responses get stored in the tablet and are automatically synced once internet is reconnected. This is really helpful for taking feedback in remote locations, on the go and places where internet connectivity is unstable. 

For how long can Android devices store my Offline Survey Responses?

Zonka Feedback Offline Survey App can store your survey responses offline for weeks together, but it would ideally depend on your device memory as well. However, it is a healthier practice to use it for less than a month offline. You can easily carry on by connecting it to the internet once a month so that it syncs all the saved data and then you continue gathering feedback data offline. 

For making the best use of the data you're collecting using the Android Survey App, we suggest you sync your data once in 2-3 days. 

How can I create and edit Offline Surveys?

Offline Surveys can be created, customized and edited easily with Zonka Feedback Survey Builder. To edit the Surveys you're running on Android Survey App, you can log into your Web Dashboard. Once in your account, choose from existing Survey Templates or build a survey from scratch. In the survey builder, you can add any questions you want, add your theme - brand logo, colors and background, add survey logic, create surveys in multiple languages and more. 

How can I see Survey Responses and Reports?
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All the responses captured on the Android Survey App are in real-time available in Zonka Feedback's Web Dashboard as Survey Responses and detailed, analytical Survey Reports. 

 

To view the Reports and Analysis, you can log into your Web Dashboard from any browser, click on the specific Android Survey to view the Reports. 

 

Some of the Reports you can view in Zonka Feedback include: 

  • Snapshot Report
  • Insights Report
  • Location Report
  • Text Analytics
  • Trends Analytics
Does Android Survey App support multilingual Surveys?

You can create multilingual surveys to run on your Android Survey App. These are very helpful if you have customers that speak different languages. They can choose which language they'd like to respond the survey in on the App. 

 

Zonka Feedback supports more than 35+ languages and surveys can be created in any languages. 

World-Map

2,000+

Global Brands

30+

Countries

1 Million

Surveys per month