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ANDROID SURVEY APP

Get real-time feedback with Android Survey App

Use your Android Tablets and Smartphones as Survey Devices to conduct on-the-go surveys, do market research and take on-premises, in-moment feedback from customers. 

Sign up now for free and start taking customer feedback in minutes!

  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
Android Survey App
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ANDROID SURVEY APP USE CASES

Multiple Ways to Use Android Tablets as Survey & Feedback Devices

Customer Satisfaction
Feedback

Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, Happy or Not Surveys to gauge Customer Satisfaction.

Patient
Feedback

Run inpatient and outpatient surveys and feedback forms on the Android survey app at Clinics and Healthcare Centers. 

Event Lead
Capture

With Android Survey App, capture leads and contact information at events, exhibitions, and other touchpoints. 

Customer Service
Feedback

Place Android Tablets as Kiosks at Customer Service Desks to gauge feedback from customers about Support Agents. 

Unattended Kiosk
Feedback

Turn Android devices into unattended Kiosk Survey Devices to get on-premises feedback from visitors and customers.

On-Premise
Feedback Tool

By turning your Android Tablets into Kiosk Devices or handing them over to customers, you can get on-premises feedback.

Market
Research

Use Android Smartphones and Android tablets for on-the-go data collection and market research, even at remote locations.

Employee
Feedback

Set up Android Survey App at various touchpoints in office premises like washrooms, meeting rooms, cafeterias and more.  

Android survey app Survey Builder

CREATE ANDROID SURVEYS

Build customizable Android Surveys

Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor. 

  • editNo-Code Survey Editor

    Create surveys with full customization in a WYSIWYG Survey Editor. 

  • imageCustomize Design & Choose Themes

    White-Label your surveys, customize design, font, background, logo and more. 

  • smartphone Choose Survey Orientation

    Run your Surveys in Portrait or Landscape mode on Android Survey App. 

  • help-circlePick from 30+ Question Types

    Use questions like NPS, CES, CSAT, dropdowns, date picker, button, Likert Scale, Comment Box and more. 

ANDROID KIOSK FEEDBACK

Turn your Android Devices to Feedback Kiosks

Use your Android smartphones or tablets to turn them into kiosks with Android Survey App and capture feedback on-premises. 

  • lockPin Android Survey App

    Use the Pin App feature in Android devices to pin the Android Survey App on your device so team and customers cannot exit the app. 

  • keySet password and pin to exit survey

    Set password or pin for exiting the Android Survey App to make it secure and limit it's access. 

  • repeatSet Android Surveys in Loop

    Restart the survey automatically upon completion by using a Loop Survey Setting. 

  • clockTurn on Survey Inactivity Timeout

    Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.

Offline Survey App on Android
offline Android survey app

OFFLINE ANDROID SURVEYS

Take Feedback without WiFi on Android Device

No internet connection? No worries! With Zonka Feedback’s Offline Android Feedback Tool, you can take feedback without the Internet.

The responses get stored in the Android Survey App and auto-sync as soon as the internet is connected. 

Capture leads during events, take feedback without the Internet, and do data collection and market research at remote locations with Zonka Feedback’s Android Survey App.

REMOTE SURVEY DEVICE TRACKING

Track Android Feedback Devices Remotely

Track Feedback through the Android survey app on devices placed at various touch points of your organization. Access information about the Android like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.

  • View current status of your Android Feedback Device 
  • Track Android Survey App uptime
  • View logged in user on your App
  • Get real-time information of device battery
  • See feedback responses and logs
Device Tracking - Android survey app
workflow

Automate Workflows

Create Workflows & Automate CX Program

Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.

  • tool-newWorkflow Designer 

    With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program. 

  • alert-triangle-newAlerts, Notifications & Response Actions

    Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses. 

  • users-newSegment Contacts & Trigger Actions

    Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers. 

SURVEY REPORTS

Reporting

Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.

Sanpshot Report Snapshot Report

This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.

snapshot_report
Response Insights Response Insights

Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

response_insight
Location Insights Location Insights

Have multiple locations? Analyze and compare their performance and scores.

location_insight
Team Performance Report Team Performance Report

With this get analysis and comparison of team member performance on each question and metrics.

team_performance_report
Response Inbox Response Inbox

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

response_inbox
Trends Report Trends Report

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

trends_report
Text Analytics Text Analytics

Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

text_analytics
snapshot_report response_insight location_insight team_performance_report response_inbox trends_report Android surveys- text_analytics

VIEW RESPONSES

Unified Response Inbox

With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.

response_inbox

View Response Inbox View Response Inbox

View all feedback and responses in a Collaborative Response Inbox.

Filter ResponsesFilter Responses

Use Date, Response Choices, Contact Attributes, Variables to filter.

Tag ResponsesTag Responses

Add Tags to responses. Flag them or mark them as urgent.

Add Tasks & ActionsAdd Tasks & Actions

Create tasks for team, take action and close the feedback loop.

Segment by NPS, CES & CSATSegment by NPS, CES & CSAT

View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.

Manage ContactsManage Contacts

See Contacts with Responses & Attributes. Track Contact Activity.

INTEGRATIONS

Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks

Benefits of Android Survey Software

thumbs-up

Easy to use

Android Survey App is very easy to set up and takes than less than 2 minutes to get started once you have created your feedback forms

smartphone

Feedback App for Android Tablets and Android Smartphones

Capture data and take feedback on Android Smartphones and Tablets using the Android Survey App.

clock

Real-time Feedback with Android Survey App

Android Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds and they can share feedback in moment.

edit

Amazing looking Android Feedback Forms & Responsive Surveys

The feedback forms on Android Tablets are beautiful and attraction and can be white-labelled to your company’s branding

globe

Multi-lingual Android Surveys:

Personalize experience for customers through multi-lingual surveys.

map-pin

Run Location based Android Surveys

Run different surveys in different locations. Get cumulative and comparative location reports.

NPS Survey Tool Frequently Asked Questions (FAQs)

How can I create surveys for android mobile devices and start collecting feedback?

Here's a simply way to get started with Android Surveys using Zonka Feedback-

  1. Log in or Sign up to create a free account on the Zonka Feedback website and access the dashboard.
  2. Choose the type of digital forms you want to create to conduct surveys. You can select from various survey templates, including customer satisfaction, event feedback, & employee engagement.
  3. Customize the survey with your own branding elements, customize questions, logos, multiple questions types, & interactive features.
  4. Click on "Distribute" in the top menu and select the Kiosk/App option.
  5. Download Android App and sign in. Your device will connect directly to your account.
  6. Now you can start collecting responses in your app in offline mode and sync back data to analyze results.
What are the features of Mobile Survey App for mobile?

Zonka Feedback Survey Android Survey App comes with advanced features and ability to help you gain insights into customer experience with your brand.

  1. Three major data collection modes:
    1. Kiosk Mode - Setup Android devices like mobile or tablet as Survey Kiosks in your retail stores, hotels, restaurants, etc., allowing target respondents to choose when they'd like to share their feedback.
    2. Face-to-Face Surveys - Gather feedback offline by handing over the tablet to the customers, thus improving the response rate.
    3. Mobile Forms - Mobile forms use digital form applications that run on smartphones or tablet devices and enable users to collect survey responses efficiently and send result back to the account or CRM so that the team can analyze results.

  2. Hide Survey Exit Options: While Android survey apps are powerful tools, you would want the respondents to complete the survey without exiting. The app allows you to hide the options to exit survey and even use password protection to ensure that your Feedback Kiosks run without any interference in collecting data.
  3. Run Surveys at Remote Places: No Internet? No Worries! Zonka Feedback Android survey app allows you to run offline surveys on-premises without Internet and collect all the data in the mobile devices. Once you are online, those responses can be easily synced back to your account and you can access the survey results.

You can furthermore set up automated reminders based on feedback for the teams to take action on the responses and close the feedback loop to improve overall customer satisfaction.

What reporting capabilities do I have with Customer Feedback Android Survey App?

Zonka Feedback Android Survey Tool offers you advance reporting capabilities to easily view, track, and analyze your survey responses and data collected. Here are a few abilities of reporting features you get with our offline surveys software for Android:

  1. Snapshot Report - Overview report to get quick summary and analysis of the responses.
  2. Response insights - Get insights and analysis of all survey responses and CX metrics (NPS, CES, and CSAT).
  3. Location Insights - Analyse and compare performance and scores based on locations.
  4. Team Performance Report - This allows you to get analysis and comparison of team member performance on each question and metrics to follow-up on employee experience.
  5. Response Inbox - See all your feedback and survey responses in real-time with option to easily analyze, segment and apply filters as a single solution to a 360-degree view of your customers.
  6. Trends Report - View and analyse how survey responses and metrics have changed over time with actionable insights.
  7. Text Analytics - Make meaning of open-ended responses, comment boxes, unstructured text data and generate powerful results.
Can I set up Android Survey Kiosk at multiple store locations to collect feedback?

Yes, Zonka Feedback Android Survey Software is a comprehensive survey platform that allows you to run feedback surveys and collect responses from the customer base based on locations. You can set up survey Kiosks at multiple locations for your big to small businesses and segment the collected feedback based on your stores' locations. This enables companies and market researchers in refining their customer experiences strategies using customer data from. different locations.

How much does Zonka Feedback Offline Survey Software for Android cost?

You can get started with Zonka Feedback Offline Survey Software for Android with a 7-day free trial. To know about the plans, you can explore our pricing page.

What are the advantages of Android Surveys?

The advantages of Android Surveys lie in their ability to collect survey data effectively using mobile devices, kiosk mode, and offline data collection. These methods allow you to collect audience feedback in various scenarios and in different locations, including areas with limited connectivity or where internet access is unreliable while ensuring good data quality. Offline survey methods are particularly advantageous when you need to ensure accurate data collection without depending on an online connection, making them highly versatile for conducting research for business growth.

There are plenty of benefits of using Offline Survey Mobile Apps, including:

  1. Employee & Customer Feedback- Create custom feedback forms to capture customer and employee feedback on-premises, unlike online surveys, and measure CX metrics (NPS, CSAT, CES).
  2. Data Collection- Collect data with custom registration forms and order forms on Android phones, and tablets
  3. even at remote locations.
  4. Lead Capture - Create contact forms and capture leads using Offline Survey App at events, exhibitions, conferences, and trade shows.
  5. Market Research - Create detailed research forms for more engagement to conduct field surveys and find ways to build strong connections with the target market.
Can I customize my Android Surveys? Also, can I include multimedia elements like images in the surveys?
`

Yes, you can fully customize the Android surveys without any coding skills. You can add your own logo, background, personalize questions and rating scales to best reflect your brand. Just like online forms, you can fully control how customers perceive your surveys.

Also, the platform enables you to add multimedia elements in your surveys to gather feedback and measure customer satisfaction to amplify digital marketing efforts and understand customer experience with context.

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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

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