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ANDROID SURVEY APP
Use your Android Tablets and Smartphones as Survey Devices to conduct on-the-go surveys, do market research and take on-premises, in-moment feedback from customers.
Sign up now for free and start taking customer feedback in minutes!
ANDROID SURVEY APP USE CASES
Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, Happy or Not Surveys to gauge Customer Satisfaction.
Run inpatient and outpatient feedback forms on Android Tablets at Clinics and Healthcare Centers.
With Android Survey App, capture leads and contact information at events and exhibitions.
Place Android Tablets as Kiosks at Customer Service Desks to gauge feedback from customers about Support Agents.
Turn Android devices into unattended Kiosk Survey Devices to get on-premises feedback from visitors and customers.
By turning your Android Tablets into Kiosk Devices or handing them over to customers, you can get on-premises feedback.
Use Android Smartphones and Android tablets for on-the-go data collection and market research, even at remote locations.
Set up Android Survey App at various touchpoints in office premises like washrooms, meeting rooms, cafeteria and more. Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
CREATE ANDROID SURVEYS
Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor.
No-Code Survey Editor
Create fully customized surveys in a WYSIWYG Survey Editor.
Customize Design & Choose Themes
White-Label your surveys, customize design, font, background, logo and more.
Choose Survey Orientation
Run your Surveys in Portrait or Landscape mode.
Pick from 30+ Question Types
Use questions like NPS, CES, CSAT, dropdowns, date picker, button, Likert Scale, Comment Box and more.
ANDROID KIOSK FEEDBACK
Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor.
Pin Android Survey App
Use the Pin App feature in Android devices to pin the Android Survey App on your device so team and customers cannot exit the app.
Set password and pin to exit survey
Set password or pin for exiting the Android Survey App to make it secure and limit it's access.
Set Android Surveys in Loop
Restart the survey automatically upon completion by using a Loop Survey Setting.
Turn on Survey Inactivity Timeout
Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.
OFFLINE ANDROID SURVEYS
No internet connection? No worries! With Zonka Feedback’s Offline Android Feedback Tool, you can take feedback without the Internet.
The responses get stored in the Android Survey App and auto-syncs as soon as the internet is connected.
Capture leads during events, take feedback without Internet, do data collection and market research at remote locations with Zonka Feedback’s Android Survey App.
REMOTE SURVEY DEVICE TRACKING
Track Feedback Android placed at various touch points of your organization. Access information about the Android like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
Automate Workflows
Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.
Workflow Designer
With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program.
Alerts, Notifications & Response Actions
Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses.
Segment Contacts & Trigger Actions
Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers.
SURVEY REPORTS
Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.
This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.
Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)
Have multiple locations? Analyze and compare their performance and scores.
With this get analysis and comparison of team member performance on each question and metrics.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.
VIEW RESPONSES
With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.
View Response Inbox
View all feedback and responses in a Collaborative Response Inbox.
Filter Responses
Use Date, Response Choices, Contact Attributes, Variables to filter.
Tag Responses
Add Tags to responses. Flag them or mark them as urgent.
Add Tasks & Actions
Create tasks for team, take action and close the feedback loop.
Segment by NPS, CES & CSAT
View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.
Manage Contacts
See Contacts with Responses & Attributes. Track Contact Activity.
INTEGRATIONS
Connect your favorite tools for a seamless feedback management.
Sync Data
Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.
Automatic Email Triggers
Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.
Deep Integrations
Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.
Easy to use
Android Survey App is very easy to set up and takes than less than 2 minutes to get started once you have created your feedback forms
Feedback App for Android Tablets and Android Smartphones
Capture data and take feedback on Android Smartphones and Tablets using the Android Survey App.
Real-time Feedback with Android Survey App
Android Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds and they can share feedback in moment.
Amazing looking Android Feedback Forms & Responsive Surveys
The feedback forms on Android Tablets are beautiful and attraction and can be white-labelled to your company’s branding
Multi-lingual Android Surveys:
Personalize experience for customers through multi-lingual surveys.
Run Location based Android Surveys
Run different surveys in different locations. Get cumulative and comparative location reports.
Global Brands
Countries
Surveys per month
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