CES 2023 Zonka Feedback is at CES 2023. Meet us at the Venetian Expo Hall D, Booth no. 55828, Stand 18.

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Send Surveys & Real-time Alerts to Slack

Survey your customers and set up custom response alerts to notify the right people at the right time with Slack and Zonka Feedback integration.

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1 million+ Surveys | 2,000+ Businesses | 100+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

Keep your teams updated in real-time on Slack

Trigger Surveys to Slack

Send surveys directly to Slack from within Zonka Feedback. Get feedback from Slack Channels & users

Get Notifications on Slack

Got a new survey response? Get notified in real-time on Slack with all the questions, responses, and metrics.

Custom Alerts on Slack

Set up custom alerts and notifications with filters & tags and send them directly to Slack users and channels.

Gain Context on Feedback

View the survey responses that triggered alerts and get context on the ratings to better collaborate with your teams.

Send Zonka Feedback Survey Invitation to Slack Users & Channels

REAL-TIME SLACK SURVEYS

Send Surveys to Slack Channels and Users

Trigger surveys to Slack users and channels with Zonka Feedback and Slack integration. Leverage workplace and employee feedback surveys to improve productivity and satisfaction.

  • edit-new Conduct daily & weekly standups

  • edit-new Send employee pulse surveys

  • edit-new Send periodic employee NPS surveys

INSTANT FEEDBACK NOTIFICATIONS

Get Notified of Survey Responses in Real-time

Eliminate the use of emails for Survey Response updates. Set up notifications to Slack users and Slack channels for new survey responses on Zonka Feedback. All in real-time.

  • edit-new Send new Survey Response notifications to Slack Users.

  • edit-new Inform everyone on Slack Channel for new Responses.

  • edit-new Set up different users and channels for different Surveys.

  • edit-new View CX metrics like NPS, CSAT, and CES score for responses in Slack.

  • edit-new View complete responses with all the questions and answers in Slack.

 
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Send Zonka Feedback Survey Invitation to Slack Users & Channels

CUSTOM FEEDBACK ALERTS

Set Up Custom Alerts for Slack Users & Channels

Want to set custom notifications and alerts based on different conditions and survey responses? Do it with ease using Custom Alerts in Zonka feedback and set notifications to be sent to Slack.

  • edit-new Set custom alerts based on any conditions and filters.

  • edit-new Customize alert messages and include placeholder text and questions.

TAILOR-MADE SLACK SURVEYS

Fully Customize Slack Surveys As Needed

Create a personalized survey experience by customizing your HubSpot surveys - add logic, logos, smiley ratings, and more.

  • edit-new Measure NPS, CSAT, and CES

  • edit-new Choose from 30+ question types

  • edit-new Add open-ended questions and comment boxes

  • edit-new Create logic-based surveys

  • edit-new Design multi-lingual surveys

 
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CLOSE THE FEEDBACK LOOP

Take Action on Negative Feedback to Improve Experience

Set up Negative Feedback Alerts and create contact lists based on CX Metrics scores - for High Effort (CES), Detractors (NPS), and Low Satisfaction (CSAT). Stay updated with real-time alerts and set rules to respond to negative feedback to reduce turnover rate.

REAL-TIME FEEDBACK

View Instant Feedback & Take Action in a Collaborative Response Inbox

With Response Inbox, view survey responses in real-time. Add tags, notes, and tasks to take action

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In-moment Responses

View all feedback and responses in a Collaborative Response Inbox.

Search & Filter Responses

Use Date, Response Choices, Contact Attributes, and Variables to filter.

Group & Tag Responses

Add Tags to responses. Flag them or mark them as urgent.

Create Tasks & Actions

Create tasks for the team, take action and close the feedback loop.

Filter by CX Metrics

View CX Scores (NPS, CES, and CSAT) and segment contacts based on metrics-based filters.

Manage Contacts

See Contacts with Responses & Attributes. And monitor contact activity.

ADVANCED WORKFLOWS BUILDER

Create Workflows to Automate Response Management

Design intuitive custom workflows and automate actions based on survey responses.

  • edit-new Design Workflows

    With an easy-to-use Workflow Designer, automate repetitive tasks and actions to scale up your CX Program.

  • edit-new Send Result-Based Email Surveys

    Set automation rules based on feedback and make it easy to follow up with both satisfied and dissatisfied respondents.

  • edit-new Alerts, Notifications & Response Actions

    View feedback as soon as it enters your channels. Set up Alerts and Notifications, Add Response Tags, Create Tasks, and more for new Responses.

  • edit-newSegment Contacts & Trigger Actions

    Add Contacts to lists, segment them and trigger more Email and SMS Surveys to respondents.

 
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ANALYTICS & REPORTS

Analyze Responses with Powerful Real-time Reporting

With in-depth feedback reports, make business decisions based on response data.

  • edit-new View one-click-ready reports like Snapshot, Insights, Trends, and Inbox.

  • edit-new Get overtime CX Analytics with Trends Report

  • edit-new Drill Down to actual responses

  • edit-new Analyze open-ended questions and comments with Text Analytics Report.

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