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Use AI Survey Software to collect feedback & get smarter insights

With Zonka Feedback, unlock sentiment analysis, text analysis, intent analysis, and more to make customer-centric decisions. 

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Top 10 AI Survey Tools For Smart Feedback Collection

Forget clunky forms and generic questions. The future of surveys is here, powered by AI!

In the ever-evolving landscape of data collection and analysis, Artificial Intelligence (AI) has emerged as a game-changer for survey tools. These innovative technologies are reshaping the way we gather and interpret information, providing unprecedented insights and efficiency.

Let's embark on a journey to explore the realm of AI survey tools and understand how they are revolutionizing the way we conduct surveys.

TL;DR

Get a Better Understanding of Customer Feedback with AI Surveys & Analytics 

With AI survey tools, create surveys in seconds and use artificial intelligence to decode insights from the data collected.

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Top 10 AI Survey Tools To Make Survey Creation & Analysis Smarter

Surveys have always been an essential tool for businesses to gather valuable feedback from their customers. With the help of AI-powered survey tools, this process has become even more efficient and insightful.

In this blog post, we will explore the top 10 AI survey tools that can revolutionize the way you create and analyze surveys.

#1. Zonka Feedback

Zonka Feedback isn't just a survey tool; it's an AI-powered conversation hub, transforming how you capture, analyze, and act upon customer insights. Go beyond words. Zonka's AI delves into the emotional subtext, deciphering sentiment and intent for a deeper understanding of customer experience. It offers multiple text analytics and sentiment analytics models that offer insights based on intent, emotions, entities the sentiments are connected with, and much more. 

As an AI survey tool, Zonka Feedback also uses AI to detect topics and automatically classifies feedback into different themes, sub-themes, and tags. The best part is the AI-generated reports with snapshots, insights, trends, keywords, tags, agents, and locations containing sentiment summaries, common emotions, text clouds, response intents, and the key drivers. 

zonka feedback ai survey tools

Standout AI Feature

Emotionally Intelligent Insights: Go beyond basic sentiment analysis to understand the full spectrum of customer emotions in their feedback, revealing true satisfaction levels and driving targeted action. (Highlights the unique depth of emotion detection)

Dynamically Evolving Model: Customize models for specific industries and use cases, then watch them learn and adapt as new data flows in, ensuring constant relevance and accuracy. (Emphasizes the adaptable and AI-powered nature of the models)

Actionable Intelligence at Your Fingertips: Uncover key drivers of customer sentiment, predict future trends, and get personalized recommendations for improvement – all presented in clear, actionable reports and dashboards. (Focuses on the practical benefits and ease of use for informed decision-making)

Ideal For

Businesses across all sizes and industry verticals looking to offer a more customer-centric experience can benefit from the AI-powered analysis that Zonka Feedback offers. 

#2. Typeform

Typeform revolutionizes the simplicity of creating surveys with its AI-powered features. It enables businesses to seamlessly improve their forms. Its AI feature refines language in real-time, incorporates design elements from the website to maintain brand consistency, and suggests survey questions based on specific insights requirements.

AI survey tool typeform

Standout AI Feature

Creating branded forms using AI while combining the striking visual elements offered out of the box. 

Ideal For

Creating visually appealing and interactive surveys for a positive respondent experience.

#3. QuestionPro

QuestionPro AI, QxBot, is a powerful AI tool that helps businesses create their feedback forms and surveys in seconds. This AI survey tool uses generative AI to create surveys in a conversational tone. Using its proprietary generative AI gives QuestionPro the ability to make the survey generation more intelligent. It also offers AI text analysis to decipher emotions and fetch valuable insights from customer feedback from answers received in open-ended survey questions. 

AI survey tool questionpro

Standout AI Feature

Ability to research and create multilingual surveys on all kinds of topics without any limitations in different languages using AI. 

Ideal For

Quick research studies on any demographic with a single topic description. 

#4. Fillout

Fillout not only uses AI to create survey questions but also creates introductions for them. It suggests complete forms and surveys using ChatGPT based on any description or survey/form imports. The better the prompt it gets, the more specific survey questions and introductions it’s going to create. It lets the users customize survey wording and do much more to personalize the AI surveys.

AI survey tool fillout

Standout AI Feature

AI works even when editing and updating the surveys and lets you optimize your surveys with ease. 

Ideal For

Individuals and small businesses looking for a straightforward tool to create professional surveys with AI.  

#5. SurveySparrow

SurveySparrow's AI Survey feature revolutionizes feedback collection and the process of creating surveys. Generating surveys in seconds, this tool simplifies the process for businesses. This customer experience tool creates surveys (with 10 questions max) automatically based on the prompts it receives. Combined with the power of automation, SurveySarrow allows you to create surveys that garner a higher response rate and ensure unbiased feedback collection. 

AI survey tool surveysparrow

Standout AI Feature

Can generate professional surveys with various question types. 

Ideal For

Businesses looking to collect customer feedback, perform quick market research, or simply engage employees. 

#6. SurveyMonkey

Powered with OpenAI, SurveyMonkey Genius is one of the first AI survey tools that used artificial Intelligence to create surveys, gather responses, and analyze the data received. With SurveyMonkey’s ‘Build with AI’, one can create surveys tailored to everyone’s unique needs. It combines the power of AI with machine learning to automate question-and-answer suggestions, offer survey scores, get a quick analysis of the response quality, and assess the sentiments of your customers with sentiment analysis. 

AI survey tool surveymonkey

Standout AI Feature

Gives out survey tips to help create the best survey drafts with fewer bugs to ensure a higher response rate. 

Ideal For

This survey platform is ideal for those who want to eliminate confusion from the survey creation process. 

#7. Poll The People

Poll The People is an AI-driven survey tool that makes it quick and easy for businesses to gather valuable insights from customers. It is powered by OpenAI which enables it to deliver a better experience throughout the survey creation process as well as data analysis. This makes it a powerful tool for businesses seeking actionable customer feedback to drive growth. It uses AI to guide survey creation, analyze data in real-time, target specific audiences, and uncover hidden patterns in feedback.

AI survey tool pollthepeople

Standout AI Feature

Generating clear, concise, and effective questions to get the best responses from your audience.

Ideal For

Businesses, marketing teams, and product managers looking to improve customer experience and satisfaction, seeking in-depth feedback on campaigns and products, and needing real-time user insights to drive development decisions respectively. 

#8. Qualtrics

Qualtrics stands above the rest as an AI-powered survey platform, empowering businesses to transform customer feedback into actionable insights. From the moment you design your survey to understanding nuanced emotions in responses, Qualtrics elevates every step with its cutting-edge AI. Its predictive analytics modelling allows businesses to identify trends and make decisions. 

AI-survey tool- qualtrics

Standout AI Feature

iQ™: This built-in intelligence analyzes every aspect of your survey, suggesting wording improvements, identifying biases, and optimizing for maximum response rates.

Text iQ: Go beyond basic data; delve into the depths of sentiment analysis and keyword extraction to uncover hidden emotions and themes in open-ended answers.

Predictive Actionable Insights: iQ doesn't just analyze data, it predicts future trends and recommends specific actions to optimize based on your goals.

Ideal For

Businesses, marketing teams, CX teams, and others make the most of customer, user, or employee feedback and deliver an exceptional customer experience. 

#9. Formstack

Formstack's intelligence goes beyond integrations. Utilize dynamic conditional logic to deliver personalized form experiences, ensuring you capture the most relevant and accurate data from every interaction. Real-time reporting and analytics put meaningful insights at your fingertips, empowering data-driven decision-making and continuous improvement.

formstack ai survey software

Standout AI Feature:

Conditional Logic: Tailor forms experiences based on user responses, ensuring you collect the most relevant data and personalize customer journeys.

Advanced Analytics: Uncover hidden patterns and trends with built-in analytics dashboards and integrations with AI-powered data visualization tools.

Ideal For

Whether you're capturing customer feedback, managing internal workflows, or analyzing complex data, Formstack's AI-powered features put you in control. 

#10. Qualaroo

Qualaroo stands out with its ability to collect emotional as well as contextual customer insights from the feedback received. It is ingrained with the power of IBM Watson to perform in-depth sentiment analytics and extract their sentiments from answers given to open-ended questions. Its AI feature in surveys eliminates the need for any other software to manually process data and eases the feedback analysis and mining process. 

Qualaroo ai survey platform

Standout AI Feature

Built with OpenAI's natural language processing technology, Qualaroo analyzes every aspect of your survey process, suggesting wording improvements, identifying biases, and optimizing for maximum response rates.

Ideal For

Creating automatic surveys to collect targeted feedback and get a deeper understanding of the responses. 

Conclusion

With this list of AI-powered survey tools, it's clear that the future of data collection is anything but ordinary. We've explored a diverse landscape, from emotionally intelligent insights to AI-crafted questions that personalize every interaction.

The power of these tools lies in their ability to unlock hidden gems within customer feedback, transforming data into actionable intelligence that fuels growth and innovation.

With Zonka Feedback, you can easily create surveys and get smarter analyses that detect emotions and predict trends. If you are looking to get deep customer understanding, this is the tool to choose. 

You can sign up for free for a 14-day free trial or schedule a demo to understand its AI features and start creating surveys. 



Swati Sharma

Written by Swati Sharma

Dec 27, 2023

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