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Swati Sharma

Swati Sharma
Swati Sharma is a guest author who works as a Content Writer at Classic Informatics, a global web development company. She is an avid reader and a passionate writer. She loves to stay up-to-date with the advancements in the digital realm and how it all can be added up to improve the digital experience.
Top 7 Reporting Tools Every SaaS Business Should Use
Customer Feedback

Top 7 Reporting Tools Every SaaS Business Should Use

by Jan 23, 2023

Digitalization and Customer Experience are Related: Not in Ways You Know
Customer Experience

Digitalization and Customer Experience are Related: Not in Ways You Know

by Oct 26, 2020

3 Ways DXP Helps Improve Customer Experience
Customer Experience

3 Ways DXP Helps Improve Customer Experience

by May 6, 2020

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    What is Zonka Feedback?

    Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

    Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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