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Get in-moment feedback with our iPad Survey App

Turn your iPad and iPhones into Feedback Devices and take real-time, on-premises feedback from customers and visitors by creating iPad surveys using Zonka Feedback.

Sign up now for free and start taking customer feedback in minutes!

  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
iPad Surveys
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Use iPad surveys to turn your iPhones and iPads into feedback collection tools on the go. 

Customer Satisfaction

Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, etc to gauge survey data & insights.


Set up iPad Feedback Devices at Clinics and Healthcare Centers to gauge real-time patient feedback.

Event Lead

Capture Leads and Contact information at events with iPad Survey App.

Customer Service

Measure Customer Effort and Agent Support by running CES surveys on iPads at customer service desks.

Unattended Kiosk

Turn iPads into unattended Kiosk Survey Devices to get on-premises feedback from visitors & customers.

Feedback Tool

Turn your iPad into Kiosk Devices or handing them over to customers, on-premises feedback.


Use iPads and iPhones on the go to do market researches and collect data with iPad survey app in them.


Use iPad surveys to collect employee feedback at touchpoints like cafeteria, meeting rooms, etc.

iPad Survey App Builder-1 (1)


Create fully customized surveys for iPads

  • editWYSIWYG Survey Editor

    Create your iPad survey effortlessly with an easy-to-use Survey Builder.

  • imageCustomize Design & Choose Themes

    Pick from themes or create your own. Add logo, background, colors & font.

  • smartphone Choose Survey Orientation

    Display your surveys in portrait or landscape mode on iPads.

  • help-circle Pick from 30+ Question Types

    Create surveys with NPS, CES, CSAT, Dropdown, Likert Scale, Comment box and more.


Turn your iPads into Unattended Kiosk Devices

  • lockPin iPad Survey App

    Use Guided Access Settings to pin and lock the iPad Survey App on your device and block teams and customers from exiting the app.

  • keySet password and pin to exit survey

    Give only limited users access to exit the survey by setting a secure password or pin on your iPad survey software.

  • repeat Set iPad Survey in Loop

    Turn on settings and set time to restart the survey for iPad upon completion.

  • clock Turn on Survey Inactivity Timeout

    Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.

Offline Survey Settings of iPad survey software
offline iPad feedback software


Take Feedback on iPads without WiFi

No internet connection? No worries! With Zonka Feedback’s Offline iPad Feedback Tool, you can take feedback without the Internet.


After offline data collection, the responses get stored in the iPad Survey App and auto-sync as soon as the internet is connected. 


Capture leads during events, take feedback without Internet, do data collection and market research at remote locations with Zonka Feedback’s iPad Survey App.


Track iPad Feedback Devices Remotely

Track Feedback iPads placed at various touch points of your organization. Access information about the iPad like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.

  • View current status of your iPad Feedback Device 
  • Track iPad Survey App uptime
  • View logged in user on your App
  • Get real-time information of device battery
  • See feedback responses and logs
Device Tracking - iOS

Automate Workflows

Create Workflows & Automate CX Program

Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.  

  • tool-newWorkflow Designer 

    With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program. 

  • alert-triangle-newAlerts, Notifications & Response Actions

    Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses. 

  • users-newSegment Contacts & Trigger Actions

    Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers. 



Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.

Snapshot Report Snapshot Report

This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.

Response Insights Response Insights

Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

Location Insights Location Insights

Have multiple locations? Analyze and compare their performance and scores.

Team Performance Report Team Performance Report

With this get analysis and comparison of team member performance on each question and metrics.

Response Inbox Response Inbox

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

Trends Report Trends Report

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

Text Analytics Text Analytics

Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

snapshot_report response_insight location_insight team_performance_report response_inbox trends_report text_analytics


Unified Response Inbox

With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.


View Response Inbox View Response Inbox

View all feedback and responses in a Collaborative Response Inbox.

Filter ResponsesFilter Responses

Use Date, Response Choices, Contact Attributes, Variables to filter.

Tag ResponsesTag Responses

Add Tags to responses. Flag them or mark them as urgent.

Add Tasks & ActionsAdd Tasks & Actions

Create tasks for team, take action and close the feedback loop.

Segment by NPS, CES, & CSATSegment by NPS, CES & CSAT

View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments. 

Manage ContactsManage Contacts

See Contacts with Responses & Attributes. Track Contact Activity.


Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks

Benefits of iPad Survey Software


Easy to use

iPad Survey Software is very easy to set up and takes than less than 2 minutes to get started once your feedback forms are set up.


iPhone & iPad Feedback App

You can use both iPads and iPhones to capture feedback from customers and employees on an iPad Survey App.


Real-time Feedback & Responses

iPad Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds, in-the-moment.


Customizable Feedback Forms

You can create beautiful & attractive feedback forms that can be completely white-labelled to your company branding.


Multi-lingual iPad Surveys

Personalize experience for customers through multi-lingual surveys so they can give feedback in their language.


Run Location based iPad Surveys

With iPad Survey App, run different surveys in different locations. Get cumulative and comparative location reports.

NPS Survey Tool Frequently Asked Questions (FAQs)

How can I create surveys for iOS devices and start collecting feedback?

Here's a simply way to get started with iPad surveys using Zonka Feedback-

  1. Log in or Sign up to create a free account on the Zonka Feedback website and access the dashboard.

  2. Choose the type of digital forms you want to create to conduct surveys. You can select from various survey templates, including customer satisfaction, event feedback, & employee engagement.

  3. Customize the survey with your own branding elements, customize questions, logos, multiple questions types, & interactive features.

  4. Click on "Distribute" in the top menu and select the Kiosk/App option.

  5. Download iOS App and sign in.

  6. Now you can start collecting responses in your app in offline mode and sync back data to analyze results.

What are the features of iPad Offline Surveys Tool?

Zonka Feedback Survey iOS Survey App comes with useful and premium features and ability to help you gain insights into customer experience with your brand.

  1. Three major data collection modes:

    1. Kiosk Mode -

      Setup iPad devices as Survey Kiosks in your retail stores, hospitals, hotels, restaurants, airport washrooms, etc., allowing respondents to choose when they'd like to share feedback.

    2. Face-to-Face Surveys -

      This method enables you to gather feedback offline by handing over the tablet to the customers, thus improving the response rate.

    3. Mobile Forms -

      Mobile forms use digital form applications that run on smartphones or tablet devices (like iPod touch, iPad, etc.) and enable users to collect survey responses efficiently and send result back to the account or CRM so that the team can analyze results.

  2. Hide Survey Exit Options:

    While iOS survey apps are powerful tools, you would want the respondents to complete the survey without exiting. The app allows you to hide the options to exit survey and even use password protection to ensure that your Feedback Kiosks run without any interference in collecting data.

  3. Run Surveys at Remote Places:

    No Internet? No Worries! Zonka Feedback iOS survey app allows you to run on-premises feedback survey and market research surveys without Internet and collect responses in the mobile devices. Once you are online, those responses can be easily synced back to your account.

What reporting capabilities do I have with Customer Feedback iOS Surveys App?

Zonka Feedback iOS Survey Tool offers you advance reporting capabilities to easily view, track, and analyze your survey responses and data collected. Here are a few abilities of reporting features you get with our offline surveys software for iOS:

  1. Snapshot Report - Overview report to get quick summary and analysis of the responses.

  2. Response insights - Get insights and analysis of all survey responses and CX metrics (NPS, CES, and CSAT).

  3. Location Insights - Analyse and compare performance and scores based on locations.

  4. Team Performance Report - This allows you to get analysis and comparison of team member performance on each question and metrics to follow-up on employee experience.

  5. Response Inbox - See all your feedback and survey responses in real-time with option to easily analyze, segment and apply filters as a single solution to a 360-degree view of your customers.

  6. Trends Report - View and analyse how survey responses and metrics have changed over time with actionable insights.

  7. Text Analytics - Make meaning of open-ended responses, comment boxes, unstructured text data and generate powerful results.

Can I set up iOS Surveys Kiosk at multiple locations to collect feedback?

Yes, Zonka Feedback Online Survey Software allows you run feedback survey and collect responses from customer base based on locations. You can set up survey Kiosks at multiple locations for your big to small businesses and segment the collected feedback based on your stores' locations. This enables companies and market researchers in refining their customer experiences strategies using customer data fro. different locations.

How much does Zonka Feedback Offline Customer Satisfaction Software for iOS cost?

You can get started with Zonka Feedback Offline Survey Software for iOS with a 7-day free trial. To know about the plans, you can explore our pricing page.

What are the advantages of iPad surveys in digital marketing?

The advantages of iPad Surveys lie in their ability to collect survey data effectively using mobile devices, kiosk mode, and offline data collection. These methods allow you to collect audience feedback in various scenarios and in different locations, including areas with limited connectivity or where internet access is unreliable while ensuring good data quality. Offline survey methods are particularly advantageous when you need to ensure accurate data collection without depending on an online connection, making them highly versatile to conduct research for business growth.

There are plenty benefits of using Offline Survey Mobile Apps, including:

  1. Employee & Customer Feedback- Create custom feedback forms to capture customer and employee feedback on-premises, unlike online surveys, and measure CX metrics (NPS, CSAT, CES).

  2. Data Collection- Collect data with custom registration forms and order forms on iPads, and iPhones even at remote locations.

  3. Lead Capture - Create contact forms and capture leads using Offline Survey App at events, exhibitions, conferences, and trade shows.

  4. Market Research - Create detailed research forms for more engagement to conduct field surveys and find ways to build strong connections with the target market.

Can I customize my iPad Surveys? Also, can I include multimedia elements like images in the surveys?

Yes, you can fully customize the iPad surveys without any coding skills. You can add your own logo, background, personalize questions and rating scales to best reflect your brand. Just like online forms, you can fully control how customers perceive your surveys.

Also, the platform enables you to add multimedia elements in your surveys to gather feedback and measure customer satisfaction to amplify digital marketing efforts and understand customer experience with context.

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