Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝
iPAD SURVEY APP
Turn your iPad and iPhones into Feedback Devices and take real-time, on premises feedback from customers and visitors.
Sign up now for free and start taking customer feedback in minutes!
iPAD SURVEY APP USE CASES
Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, Happy or Not Surveys to gauge Customer Satisfaction.
Set up iPad Feedback Devices at Clinics and Healthcare Centers to gauge real-time patient feedback.
Capture Leads and Contact information at events with iPad Survey App.
Measure Customer Effort and Agent Support by running CES surveys on iPads at customer service desks.
Turn iPads into unattended Kiosk Survey Devices to get on-premises feedback from visitors and customers.
By turning your iPad into Kiosk Devices or handing them over to customers, you can get on-premises feedback.
Use iPads and iPhones on-the-go to do market research and collect data.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
BUILD iPAD SURVEYS
WYSIWYG Survey Editor
Create your survey effortlessly with an easy-to-use Survey Builder.
Customize Design & Choose Themes
Pick from themes or create your own. Add logo, background, colors & font.
Choose Survey Orientation
Display your surveys in portrait or landscape mode on iPads.
Pick from 30+ Question Types
Create surveys with NPS, CES, CSAT, Dropdown, Likert Scale, Comment box and more.
IPAD KIOSK FEEDBACK
Pin iPad Survey App
Use Guided Access Settings to pin and lock the iPad Survey App on your device and block team and customers from exiting the app.
Set password and pin to exit survey
Give only limited users access to exit the survey by setting a secure password or pin.
Set iPad Survey in Loop
Turn on settings and set time to restart the survey upon completion.
Turn on Survey Inactivity Timeout
Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.
OFFLINE IPAD SURVEY APP
No internet connection? No worries! With Zonka Feedback’s Offline iPad Feedback Tool, you can take feedback without the Internet.
The responses get stored in the iPad Survey App and auto-syncs as soon as the internet is connected.
Capture leads during events, take feedback without Internet, do data collection and market research at remote locations with Zonka Feedback’s iPad Survey App.
REMOTE SURVEY DEVICE TRACKING
Track Feedback iPads placed at various touch points of your organization. Access information about the iPad like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
Automate Workflows
Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.
Workflow Designer
With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program.
Alerts, Notifications & Response Actions
Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses.
Segment Contacts & Trigger Actions
Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers.
SURVEY REPORTS
Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.
This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.
Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)
Have multiple locations? Analyze and compare their performance and scores.
With this get analysis and comparison of team member performance on each question and metrics.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.
VIEW RESPONSES
With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.
View Response Inbox
View all feedback and responses in a Collaborative Response Inbox.
Filter Responses
Use Date, Response Choices, Contact Attributes, Variables to filter.
Tag Responses
Add Tags to responses. Flag them or mark them as urgent.
Add Tasks & Actions
Create tasks for team, take action and close the feedback loop.
Segment by NPS, CES & CSAT
View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.
Manage Contacts
See Contacts with Responses & Attributes. Track Contact Activity.
INTEGRATIONS
Connect your favorite tools for a seamless feedback management.
Sync Data
Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.
Automatic Email Triggers
Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.
Deep Integrations
Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.
Easy to use
iPad Survey Software is very easy to set up and takes than less than 2 minutes to get started once your feedback forms are set up.
iPhone & iPad Feedback App
You can use both iPads and iPhones to capture feedback from customers and employees on an iPad Survey App.
Real-time Feedback & Responses
iPad Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds, in-the-moment.
Customizable Feedback Forms
You can create beautiful & attractive feedback forms that can be completely white-labelled to your company branding.
Multi-lingual iPad Surveys
Personalize experience for customers through multi-lingual surveys so they can give feedback in their language.
Run Location based iPad Surveys
With iPad Survey App, run different surveys in different locations. Get cumulative and comparative location reports.
Global Brands
Countries
Surveys per month
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Powerful Customer Surveys & Product Feedback Platform. Create and customize stunning surveys and feedback forms and measure CX metrics like NPS, CES and CSAT. Take feedback on multiple channels - In-Product, In-App, Email, SMS, Website, Kiosks and Tablets. Run CX Automation with Workflows, Auto Responders and Auto Tagging.
Get real-time reports, insightful analytics and alerts. Take action to close the feedback loop.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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