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iPAD SURVEY APP & FEEDBACK SOFTWARE

Turn your iPads to Feedback Devices 

Take feedback from customers and employees using your iOS Devices - iPhones and iPads. Hand it over or set up as a touchscreen kiosk to get real-time feedback, even without WiFi using Offline iPad Survey App

Sign up now for free and start taking customer feedback in minutes!

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OFFLINE iPAD SURVEY APP

Get feedback with iPad Feedback Kiosks

Use Zonka Feedback’s iPad Feedback Software to take on-premise feedback from customers and employees and capture data.

  • Create and customize your feedback form
  • Set up as an iPad Survey Kiosk for unattended feedback
  • Take feedback without WiFi, using Offline iPad App
  • Measure NPS, CSAT and CES using iPads
  • Track Feedback iPads using Zonka’s Feedback Offline Device Tracking
  • Take unlimited feedback using iPads
  • Capture data during events on iPads
  • Get real-time Email & SMS Alerts
  • View in-depth reports instantly
  • Take action & close the feedback loop
Survey Builder

CUSTOMIZE YOUR FEEDBACK FORMS

Create your feedback form with Survey Builder

Choose from expert survey templates or design your feedback form for iPads from scratch in a WYSIWYG survey builder.

  • Fully customize your feedback forms
  • Choose from 30+ questions
  • White label your surveys
  • Create survey in multiple languages
  • Add logic to your survey questions
  • Measure industry metrics like NPS, CSAT & CES

USES OF iPAD SURVEY APP

Best Ways to take Feedback on iPads

You can use Zonka Feedback in multiple ways to take feedback and capture data with iPad Survey App. 

iPad Survey App

Real-time Feedback with iPad Survey App

iPads are a great way to take feedback from customers & employees in real-time, on premises. Set up CSAT, NPS and CES feedback forms on iPads. The iPad Feedback Device can be handed over or set up as a touchscreen iPad Feedback Kiosk to get in-moment feedback.

iPhone Survey App

Feedback on-the-go with iPhone Feedback Software

Zonka Feedback also works on iPhones and is an ideal fit for taking feedback, capturing information or collecting data through phones, on-the-go. This is great for market research, data collection and capturing leads in events using Zonka’s simple iPhone Feedback App.

Kiosk Survey App

Unattended Feedbacks on iPad Survey Kiosk

Use your tablet as an iPad Feedback Kiosk so customers and employees cannot exit the feedback form. Use Zonka’s Feedback Settings to set feedback form restart time, inactivity time out and other key important settings for a touchscreen tablet kiosk feedback system to run smoothly. Take unattended feedback, round the clock, with iPad Feedback Kiosk.

Offline Surveys

Offline Surveys on iPads

No internet connection? No worries! On Zonka’s Offline iPad Feedback System, you can take feedback without Internet. The responses will be stored in iPad and will auto-sync as soon as the Internet is connected. Capture leads during events and take feedback round the clock without worrying about WiFi connectivity with the Offline iPad Survey Apps.

Survey Device Tracking

REMOTE DEVICE TRACKING

Track iPad Feedback Devices Remotely

Track Feedback iPads placed at various touch points of your organization. Access information about the iPad like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.

  • View the current status of the feedback device
  • Track uptime, logged in user
  • Get real-time information of device battery
  • See responses and logs
Global Response Inbox

REAL-TIME RESPONSES

Get feedback in real-time

All responses and feedbacks captured are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.

  • Monitor every response
  • Filter your feedbacks
  • Tag feedbacks
  • Mark feedbacks as urgent
  • Flag feedbacks
  • Add tasks for other team members
  • Send emails to customers
  • Add notes for feedbacks
Digests

ALERTS & NOTIFICATIONS

Set up instant feedback alerts and notifications

Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time and take action immediately to address customer issues and concerns.

  • Alerts for negative and new feedbacks
  • Instant Email & SMS Alerts
  • Alert multiple people together
  • Take immediate corrective action
Feedback Trends Reports

FEEDBACK REPORTING

Get Instant Reports & Insightful Analytics

You can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.

  • Real-time reports
  • Drill-down reports
  • NPS, CSAT and CES reports
  • Word Analysis
  • Advanced Reporting Filters
  • Comparison Reports
  • Customize, Save & Schedule Reports

Benefits of iPad Survey Software

Easy and Quick

Easy to use

iPad Survey Software is very easy to set up and takes than less than 2 minutes to get started once your feedback forms are set up.

App for Tablets & Phones

iPhone & iPad Feedback App

You can use both iPads and iPhones to capture feedback from customers and employees on an iPad Survey App.

Real-time

Real-time Feedback & Responses

iPad Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds, in-the-moment. 

Responsive Feedback Form

Customizable Feedback Forms

You can create beautiful & attractive feedback forms that can be completely white-labelled to your company branding. 

Multilingual Surveys

Multi-lingual iPad Surveys

Personalize experience for customers through multi-lingual surveys so they can give feedback in their language.

Feedback APIs

Run Location based iPad Surveys

With iPad Survey App, run different surveys in different locations. Get cumulative and comparative location reports.

Zonka Feedback is a trusted iPad Survey tool for companies globally

Grey Orange Logo - Zonka Feedback Customer

Grey Orange, a robotics company for warehouse and supply chain automation, uses Zonka Feedback App on iPads at their corporate office to take employee feedback.

Nikon Logo - Zonka Feedback Customer

Nikon, Singapore takes customer feedback on iPads using Zonka Feedback Software across 7 Nikon flagship stores. They have set up instore iPad Feedback Kiosks.

Queensland University of Technology Logo - Zonka Feedback Customer

Queensland University of Technology is using Zonka Feedback iPad Software to take feedback from students, faculty and clients at various touchpoints.

Integrate Zonka Feedback with other applications easily

Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.

Know more about Survey Integrations, APIs & Webhooks and Zapier Integration

Zonka Feedback APIs & Integrations Zonka Feedback Webhooks Zonka Feedback & Zapier Integration Zonka Feedback & Twilio Integration Zonka Feedback & Plivo Integration Zonka Feedback & MailChimp Integration

Popular Use Cases for iPad Survey App

Customer Feedback System

Take customer feedback on iPad at various touch points with fully customisable surveys and offline survey app features.

Employee Feedback

Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.

Patient Satisfaction

Capture patient feedbacks with iPad Survey App for inpatients and outpatients across healthcare centers, hospitals, clinics.

NPS Survey Tool

Take NPS surveys with Zonka via different touch-points using iPad Survey App to measure and improve customer loyalty.

On-Premises & Kiosk feedback 

Set up iPad as a kiosk to take customer feedback or hand it over to get in-person.

Event Lead Capture Tool

Capture leads at events using iPad Surveys including details like name, email address, phone number, and more.

Frequently Asked Questions (FAQs)

From where can I download the iPad Survey App?

You can download the iPad Survey App from the App Store on your iPad or iPhone. Here's the direct link to download Zonka Feedback iPad Survey App

Does the iPad Survey App work on iPads and iPhones?

Yes, Zonka Feedback's iPad Survey App works on both iPads as well as iPhones. iPad Survey App is ideal for handing over the tablet to guests for their feedback as well as for setting up iPad-based Survey Kiosks for unattended feedback in real-time. With iPhones, the Survey App can be used for conducting surveys on-the-go, in field and during events and market research. 

 

Popular ways to use the iPad Survey App on iPads and iPhones are: 

  • Real-time Feedback: iPad Survey App helps to provide you the real-time customer feedback either you gather it by handing over the device to your customers to fill the survey or by setting a touchscreen kiosk for them to take the survey.
  • Feedback on-the-go: You can take your iPads and iPhones anywhere and any time collect survey responses even without internet connectivity. The app will save the data for weeks and will sync once connected to the internet.
  • Kiosk Surveys - With Zonka Feedback iPad Survey App, you can turn your iPads and iPhones into kiosks. You can set feedback form restart time, inactivity time-out and hide the exit options so the customers cannot exit the feedback survey form without filling it. This is perfect for unattended feedback where customers can fill out feedback forms on their own without any staff interaction.
  • Offline Feedback: Even if your location has poor internet connectivity or you want to collect feedback at remote locations, the iPad Survey app will keep on working normally and smoothly. It will save all the response data for weeks and then sync the data automatically as soon as you connect it to the internet.
Which iPad version can run the Survey App?

Zonka Feedback iPad Survey App runs on the OS 12.0 and above.

Compatibility required for iPad Survey App on different devices: 
iPhone: Requires iOS 12.0 or later

iPad: Requires iPadOS 12.0 or later

iPod touch: Requires iOS 12.0 or later

Can I take feedback without WiFi / Internet on the Survey App?

Yes, with the iPad Survey App, you can take feedback in Offline Mode, which means that even if you had bad internet connectivity or are at a location where WiFi isn't available or good, you can continue taking feedback for weeks together. The Survey Responses automatically get synced once the internet is reconnected.

 

Offline Surveys on iPad are very helpful for times when Internet connection is unstable, for field surveys, for market research, for events and remote locations. 

For how long can iPad devices store my Offline Survey Responses?

Zonka Feedback Offline Survey App can store your survey responses offline for weeks together. However, it is a healthier practice to use it for less than a month offline. You can easily carry on by connecting it to the internet once a month so that it syncs all the saved data and then you continue gathering feedback data offline. 

For making the best use of the data you're collecting using the iPad Survey App, we suggest you sync your data once in 2-3 days. 

How can I create and edit Offline Surveys?

Offline Surveys can be created, customized and edited easily with Zonka Feedback Survey Builder. To edit the Surveys you're running on iPad Survey App, you can log into your Web Dashboard. Once in your account, choose from existing Survey Templates or build a survey from scratch. In the survey builder, you can add any questions you want, add your theme - brand logo, colors and background, add survey logic, create surveys in multiple languages and more. 

How can I see Survey Responses and Reports?
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All the responses captured on the iPad Survey App are in real-time available in Zonka Feedback's Web Dashboard as Survey Responses and detailed, analytical Survey Reports. 

 

To view the Reports and Analysis, you can log into your Web Dashboard from any browser, click on the specific iPad Survey to view the Reports. 

 

Some of the Reports you can view in Zonka Feedback include: 

  • Snapshot Report
  • Insights Report
  • Location Report
  • Text Analytics
  • Trends Analytics
Does iPad Survey App support multilingual Surveys?

You can create multilingual surveys for the iPad Survey App. With multilingual surveys, it is possible for your customers to respond to the survey and share their feedback in the language they know and are comfortable with. Customers in the start can choose which language they'd like to see the survey in. 

 

Zonka Feedback supports Surveys more than 35+ languages. 

World-Map

2,000+

Global Brands

30+

Countries

1 Million

Surveys per month