Use Zonka Feedback’s iPad Feedback Software to take on-premise feedback from customers and employees and capture data.
Choose from expert survey templates or design your feedback form for iPads from scratch in a WYSIWYG survey builder.
You can use Zonka Feedback in multiple ways to take feedback and capture data with iPad Survey App.
Track Feedback iPads placed at various touch points of your organization. Access information about the iPad like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
All responses and feedbacks captured are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.
Set up instant email and SMS alerts for feedback responses and negative feedback to be notified in real-time and take action immediately to address customer issues and concerns.
You can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
Grey Orange, a robotics company for warehouse and supply chain automation, uses Zonka Feedback App on iPads at their corporate office to take employee feedback.
Nikon, Singapore takes customer feedback on iPads using Zonka Feedback Software across 7 Nikon flagship stores. They have set up instore iPad Feedback Kiosks.
Queensland University of Technology is using Zonka Feedback iPad Software to take feedback from students, faculty and clients at various touchpoints.
Zonka Feedback is easily integratable with some very popular platforms and applications like Zapier, Twilio, Plivo and more. With powerful integrations, custom APIs and Webhooks available, you can do feedback management on steroids with Zonka Feedback.
Take customer feedback on iPad at various touch points with fully customisable surveys and offline survey app features.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
Capture patient feedbacks with iPad Survey App for inpatients and outpatients across healthcare centers, hospitals, clinics.
Take NPS surveys with Zonka via different touch-points using iPad Survey App to measure and improve customer loyalty.
Set up iPad as a kiosk to take customer feedback or hand it over to get in-person.
Capture leads at events using iPad Surveys including details like name, email address, phone number, and more.
You can download the iPad Survey App from the App Store on your iPad or iPhone. Here's the direct link to download Zonka Feedback iPad Survey App.
Yes, Zonka Feedback's iPad Survey App works on both iPads as well as iPhones. iPad Survey App is ideal for handing over the tablet to guests for their feedback as well as for setting up iPad-based Survey Kiosks for unattended feedback in real-time. With iPhones, the Survey App can be used for conducting surveys on-the-go, in field and during events and market research.
Popular ways to use the iPad Survey App on iPads and iPhones are:
Zonka Feedback iPad Survey App runs on the OS 12.0 and above.
Compatibility required for iPad Survey App on different devices:
iPhone: Requires iOS 12.0 or later
iPad: Requires iPadOS 12.0 or later
iPod touch: Requires iOS 12.0 or later
Yes, with the iPad Survey App, you can take feedback in Offline Mode, which means that even if you had bad internet connectivity or are at a location where WiFi isn't available or good, you can continue taking feedback for weeks together. The Survey Responses automatically get synced once the internet is reconnected.
Offline Surveys on iPad are very helpful for times when Internet connection is unstable, for field surveys, for market research, for events and remote locations.
Zonka Feedback Offline Survey App can store your survey responses offline for weeks together. However, it is a healthier practice to use it for less than a month offline. You can easily carry on by connecting it to the internet once a month so that it syncs all the saved data and then you continue gathering feedback data offline.
For making the best use of the data you're collecting using the iPad Survey App, we suggest you sync your data once in 2-3 days.
Offline Surveys can be created, customized and edited easily with Zonka Feedback Survey Builder. To edit the Surveys you're running on iPad Survey App, you can log into your Web Dashboard. Once in your account, choose from existing Survey Templates or build a survey from scratch. In the survey builder, you can add any questions you want, add your theme - brand logo, colors and background, add survey logic, create surveys in multiple languages and more.
All the responses captured on the iPad Survey App are in real-time available in Zonka Feedback's Web Dashboard as Survey Responses and detailed, analytical Survey Reports.
To view the Reports and Analysis, you can log into your Web Dashboard from any browser, click on the specific iPad Survey to view the Reports.
Some of the Reports you can view in Zonka Feedback include:
You can create multilingual surveys for the iPad Survey App. With multilingual surveys, it is possible for your customers to respond to the survey and share their feedback in the language they know and are comfortable with. Customers in the start can choose which language they'd like to see the survey in.
Zonka Feedback supports Surveys more than 35+ languages.