Get in-moment feedback with iPad Surveys

Here's a simply way to get started with iPad surveys using Zonka Feedback-

1. Log in or Sign up to create a free account on the Zonka Feedback website and access the dashboard.

2. Choose the type of digital forms you want to create to conduct surveys. You can select from various survey templates, including customer satisfaction, event feedback, & employee engagement.

3. Customize the survey with your own branding elements, customize questions, logos, multiple questions types, & interactive features.

4. Click on "Distribute" in the top menu and select the Kiosk/App option.

5. Download iOS App and sign in.

6. Now you can start collecting responses in your app in offline mode and sync back data to analyze results.

Zonka Feedback Survey iOS Survey App comes with useful and premium features and ability to help you gain insights into customer experience with your brand.

1. Three major data collection modes:

   1. Kiosk Mode -

      Setup iPad devices as Survey Kiosks in your retail stores, hospitals, hotels, restaurants, airport washrooms, etc., allowing respondents to choose when they'd like to share feedback.

   2. Face-to-Face Surveys -

      This method enables you to gather feedback offline by handing over the tablet to the customers, thus improving the response rate.

   3. Mobile Forms -

      Mobile forms use digital form applications that run on smartphones or tablet devices (like iPod touch, iPad, etc.) and enable users to collect survey responses efficiently and send result back to the account or CRM so that the team can analyze results.

2. Hide Survey Exit Options:

   While iOS survey apps are powerful tools, you would want the respondents to complete the survey without exiting. The app allows you to hide the options to exit survey and even use password protection to ensure that your Feedback Kiosks run without any interference in collecting data.

3. Run Surveys at Remote Places:

   No Internet? No Worries! Zonka Feedback iOS survey app allows you to run on-premises feedback survey and market research surveys without Internet and collect responses in the mobile devices. Once you are online, those responses can be easily synced back to your account.

Zonka Feedback iOS Survey Tool offers you advance reporting capabilities to easily view, track, and analyze your survey responses and data collected. Here are a few abilities of reporting features you get with our offline surveys software for iOS:

1. Snapshot Report - Overview report to get quick summary and analysis of the responses.

2. Response insights - Get insights and analysis of all survey responses and CX metrics (NPS, CES, and CSAT).

3. Location Insights - Analyse and compare performance and scores based on locations.

4. Team Performance Report - This allows you to get analysis and comparison of team member performance on each question and metrics to follow-up on employee experience.

5. Response Inbox - See all your feedback and survey responses in real-time with option to easily analyze, segment and apply filters as a single solution to a 360-degree view of your customers.

6. Trends Report - View and analyse how survey responses and metrics have changed over time with actionable insights.

7. Text Analytics - Make meaning of open-ended responses, comment boxes, unstructured text data and generate powerful results.

Yes, Zonka Feedback Online Survey Software allows you run feedback survey and collect responses from customer base based on locations. You can set up survey Kiosks at multiple locations for your big to small businesses and segment the collected feedback based on your stores' locations. This enables companies and market researchers in refining their customer experiences strategies using customer data fro. different locations.

You can get started with Zonka Feedback Offline Survey Software for iOS with a 7-day free trial. To know about the plans, you can explore our pricing page.

The advantages of iPad Surveys lie in their ability to collect survey data effectively using mobile devices, kiosk mode, and offline data collection. These methods allow you to collect audience feedback in various scenarios and in different locations, including areas with limited connectivity or where internet access is unreliable while ensuring good data quality. Offline survey methods are particularly advantageous when you need to ensure accurate data collection without depending on an online connection, making them highly versatile to conduct research for business growth.

There are plenty benefits of using Offline Survey Mobile Apps, including:

1. Employee & Customer Feedback- Create custom feedback forms to capture customer and employee feedback on-premises, unlike online surveys, and measure CX metrics (NPS, CSAT, CES).

2. Data Collection- Collect data with custom registration forms and order forms on iPads, and iPhones even at remote locations.

3. Lead Capture - Create contact forms and capture leads using Offline Survey App at events, exhibitions, conferences, and trade shows.

4. Market Research - Create detailed research forms for more engagement to conduct field surveys and find ways to build strong connections with the target market.

Yes, you can fully customize the iPad surveys without any coding skills. You can add your own logo, background, personalize questions and rating scales to best reflect your brand. Just like online forms, you can fully control how customers perceive your surveys.

Also, the platform enables you to add multimedia elements in your surveys to gather feedback and measure customer satisfaction to amplify digital marketing efforts and understand customer experience with context.