iPAD SURVEY APP
Turn your iPad and iPhones into Feedback Devices and take real-time, on premises feedback from customers and visitors.
Sign up now for free and start taking customer feedback in minutes!
iPAD SURVEY APP USE CASES
Run Smiley Surveys, NPS Surveys, Rating Surveys, 5-Star Surveys, Happy or Not Surveys to gauge Customer Satisfaction.
Set up iPad Feedback Devices at Clinics and Healthcare Centers to gauge real-time patient feedback.
Capture Leads and Contact information at events with iPad Survey App.
Measure Customer Effort and Agent Support by running CES surveys on iPads at customer service desks.
Turn iPads into unattended Kiosk Survey Devices to get on-premises feedback from visitors and customers.
By turning your iPad into Kiosk Devices or handing them over to customers, you can get on-premises feedback.
Use iPads and iPhones on-the-go to do market research and collect data.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
BUILD iPAD SURVEYS
WYSIWYG Survey Editor
Create your survey effortlessly with an easy-to-use Survey Builder.
Customize Design & Choose Themes
Pick from themes or create your own. Add logo, background, colors & font.
Choose Survey Orientation
Display your surveys in portrait or landscape mode on iPads.
Pick from 30+ Question Types
Create surveys with NPS, CES, CSAT, Dropdown, Likert Scale, Comment box and more.
IPAD KIOSK FEEDBACK
Pin iPad Survey App
Use Guided Access Settings to pin and lock the iPad Survey App on your device and block team and customers from exiting the app.
Set password and pin to exit survey
Give only limited users access to exit the survey by setting a secure password or pin.
Set iPad Survey in Loop
Turn on settings and set time to restart the survey upon completion.
Turn on Survey Inactivity Timeout
Worried about survey abandonment? Set time for inactivity and reset the survey after timeout to run smoothly unattended.
OFFLINE IPAD SURVEY APP
No internet connection? No worries! With Zonka Feedback’s Offline iPad Feedback Tool, you can take feedback without the Internet.
The responses get stored in the iPad Survey App and auto-syncs as soon as the internet is connected.
Capture leads during events, take feedback without Internet, do data collection and market research at remote locations with Zonka Feedback’s iPad Survey App.
REMOTE SURVEY DEVICE TRACKING
Track Feedback iPads placed at various touch points of your organization. Access information about the iPad like device battery, device uptime, responses collections, current location selected and a lot more from your web dashboard.
Design workflows in an intuitive Workflow Design and trigger automatic actions based on Survey Responses.
With an easy-to-use Worfklow Designer, automate repetitive tasks and actions to scale up your CX Program.
Alerts, Notifications & Response Actions
Set up Alerts and Notifications for team, Add Response Tags, Create Tasks and more for new Responses.
Segment Contacts & Trigger Actions
Add Contacts to lists, segment them and trigger more Email and SMS Surveys to customers.
Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.
This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.
Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)
Have multiple locations? Analyze and compare their performance and scores.
With this get analysis and comparison of team member performance on each question and metrics.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.
Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.
With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.
View Response Inbox
View all feedback and responses in a Collaborative Response Inbox.
Use Date, Response Choices, Contact Attributes, Variables to filter.
Add Tags to responses. Flag them or mark them as urgent.
Add Tasks & Actions
Create tasks for team, take action and close the feedback loop.
Segment by NPS, CES & CSAT
View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.
See Contacts with Responses & Attributes. Track Contact Activity.
Connect your favorite tools for a seamless feedback management.
Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.
Automatic Email Triggers
Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.
Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.
Easy to use
iPad Survey Software is very easy to set up and takes than less than 2 minutes to get started once your feedback forms are set up.
iPhone & iPad Feedback App
You can use both iPads and iPhones to capture feedback from customers and employees on an iPad Survey App.
Real-time Feedback & Responses
iPad Feedback App helps you get real-time customer feedback, while their experience is fresh in their minds, in-the-moment.
Customizable Feedback Forms
You can create beautiful & attractive feedback forms that can be completely white-labelled to your company branding.
Multi-lingual iPad Surveys
Personalize experience for customers through multi-lingual surveys so they can give feedback in their language.
Run Location based iPad Surveys
With iPad Survey App, run different surveys in different locations. Get cumulative and comparative location reports.
Here's a simply way to get started with iPad surveys using Zonka Feedback-
Log in or Sign up to create a free account on the Zonka Feedback website and access the dashboard.
Choose the type of digital forms you want to create to conduct surveys. You can select from various survey templates, including customer satisfaction, event feedback, & employee engagement.
Customize the survey with your own branding elements, customize questions, logos, multiple questions types, & interactive features.
Click on "Distribute" in the top menu and select the Kiosk/App option.
Download iOS App and sign in.
Now you can start collecting responses in your app in offline mode and sync back data to analyze results.
Zonka Feedback Survey iOS Survey App comes with useful and premium features and ability to help you gain insights into customer experience with your brand.
Three major data collection modes:
Kiosk Mode -
Setup iPad devices as Survey Kiosks in your retail stores, hospitals, hotels, restaurants, airport washrooms, etc., allowing respondents to choose when they'd like to share feedback.
Face-to-Face Surveys -
This method enables you to gather feedback offline by handing over the tablet to the customers, thus improving the response rate.
Mobile Forms -
Mobile forms use digital form applications that run on smartphones or tablet devices (like iPod touch, iPad, etc.) and enable users to collect survey responses efficiently and send result back to the account or CRM so that the team can analyze results.
Hide Survey Exit Options:
While iOS survey apps are powerful tools, you would want the respondents to complete the survey without exiting. The app allows you to hide the options to exit survey and even use password protection to ensure that your Feedback Kiosks run without any interference in collecting data.
Run Surveys at Remote Places:
No Internet? No Worries! Zonka Feedback iOS survey app allows you to run on-premises feedback survey and market research surveys without Internet and collect responses in the mobile devices. Once you are online, those responses can be easily synced back to your account.
Zonka Feedback iOS Survey Tool offers you advance reporting capabilities to easily view, track, and analyze your survey responses and data collected. Here are a few abilities of reporting features you get with our offline surveys software for iOS:
Snapshot Report - Overview report to get quick summary and analysis of the responses.
Response insights - Get insights and analysis of all survey responses and CX metrics (NPS, CES, and CSAT).
Location Insights - Analyse and compare performance and scores based on locations.
Team Performance Report - This allows you to get analysis and comparison of team member performance on each question and metrics to follow-up on employee experience.
Response Inbox - See all your feedback and survey responses in real-time with option to easily analyze, segment and apply filters as a single solution to a 360-degree view of your customers.
Trends Report - View and analyse how survey responses and metrics have changed over time with actionable insights.
Text Analytics - Make meaning of open-ended responses, comment boxes, unstructured text data and generate powerful results.
Yes, Zonka Feedback Online Survey Software allows you run feedback survey and collect responses from customer base based on locations. You can set up survey Kiosks at multiple locations for your big to small businesses and segment the collected feedback based on your stores' locations. This enables companies and market researchers in refining their customer experiences strategies using customer data fro. different locations.
You can get started with Zonka Feedback Offline Survey Software for iOS with a 7-day free trial. To know about the plans, you can explore our pricing page.
The advantages of iPad Surveys lie in their ability to collect survey data effectively using mobile devices, kiosk mode, and offline data collection. These methods allow you to collect audience feedback in various scenarios and in different locations, including areas with limited connectivity or where internet access is unreliable while ensuring good data quality. Offline survey methods are particularly advantageous when you need to ensure accurate data collection without depending on an online connection, making them highly versatile to conduct research for business growth.
There are plenty benefits of using Offline Survey Mobile Apps, including:
Employee & Customer Feedback- Create custom feedback forms to capture customer and employee feedback on-premises, unlike online surveys, and measure CX metrics (NPS, CSAT, CES).
Data Collection- Collect data with custom registration forms and order forms on iPads, and iPhones even at remote locations.
Lead Capture - Create contact forms and capture leads using Offline Survey App at events, exhibitions, conferences, and trade shows.
Market Research - Create detailed research forms for more engagement to conduct field surveys and find ways to build strong connections with the target market.
Yes, you can fully customize the iPad surveys without any coding skills. You can add your own logo, background, personalize questions and rating scales to best reflect your brand. Just like online forms, you can fully control how customers perceive your surveys.
Also, the platform enables you to add multimedia elements in your surveys to gather feedback and measure customer satisfaction to amplify digital marketing efforts and understand customer experience with context.
Surveys per month