×
Request a Demo

Book a Demo with Zonka Feedback

Offline Kiosk & Survey Device Tracking

Track and manage unattended Offline Kiosks and Survey Devices remotely with Zonka Feedback. Know their uptime, sync history, responses synced, logged in user, battery, charging status and more. 

Sign up now for free and start taking customer feedback in minutes!

Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Zonka-Feedback-GetApp-Badge
  • medal (1)
  • Zonka-Feedback-Capterra-Badge
  • Zonka-Feedback-Software-Advice-Badge
Survey-device-tracking (1)-min

1 million+ Surveys | 2000+ Businesses | 200+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

DEVICE TRACKING FEATURES

What you can see with Survey Device Tracking

smartphone

Device Information

View Device Name, Type of Device (Mobile/Tablet) and the current Zonka Feedback App Version on the device. 

smartphone

App Status

With App Status, you can see if the App is currently Online (survey is active), Offline (app is not logged in or internet not connected), or on the Dashboard (on the app dashboard). 

smartphone

Battery Life & Charging

Know the battery life of your Survey Kiosk Devices and also see if the device is currently plugged into a charger. This can be very handy for unattended feedback. 

smartphone

Last Communication

View the date and time of the last communication with the remote Survey Device. 

smartphone

Uptime

This shows the time for which the device was operational for capturing responses.

smartphone

Responses Collected

View the number of responses captured through the device with 'Responses Collected'. 

smartphone

Location

If you've set up multiple locations in your survey, use this to know which location is currently active for the device. 

smartphone

Sync History

With Sync History, you can view the log of when the syncing of responses took place from Device to Platform. 

smartphone

Access Log

It shows the details regarding the accessibility of the device like user who accessed it, date/time, IP address.

Device-Tracking-Android-and-iOS

BENEFITS OF SURVEY DEVICE TRACKING

Why use Offline Survey Device Tracking?

  • bookmarkReal-time Reporting 

    With device tracking, you get real-time visibility of very useful reporting information like uptime, access log, responses collected, sync time and a lot more.

  • file-textRemote Tracking 

    You can track devices and their status in real-time to know if they’re currently online or not. This is very helpful in large deployments.

  • message-square Device & Account Security 

    With the ability to remotely deactivate any device connected to your system, you can protect your device from unauthorized access and ensure security.

image 130

2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required

What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

android feedback app iPhone & iPad feedback app
customer experiences | Product Hunt Embed

Feedback Software

Top Features

Ways to take Feedback

Verticals

Use Cases

Useful Resources

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

Zonka Feedback

Legal Policies