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Track survey devices and tablets remotely – their uptime, sync history, feedbacks synced and more, through Zonka Feedback.
While taking feedback on tablets and devices, you’d not always be around the device. With Zonka, you can track and monitor these devices remotely within your account through a web panel. You can track a lot of information about the device like it’s name, app status (online / offline), current battery life, responses captured and a lot more!
Additionally, you can also activate and deactivate devices remotely to control access.
Tracking Survey Devices with Zonka Feedback
Now track your survey devices from anywhere with Zonka Feedback!
With device tracking, you get real-time visibility of very useful reporting information like uptime, access log, responses collected, sync time and a lot more.
You can track devices and their status in real-time to know if they’re currently online or not. This is very helpful in large deployments.
With the ability to remotely deactivate any device connected to your system, you can protect your device from unauthorized access and ensure security.
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send emails with survey links to customers to give feedback or embed survey questions within email.
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Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Create and add online surveys on your website or send survey links to get feedback from customers.
Sign up for a 15-day free trial or schedule a demo to know more.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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