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Start the self-guided tour and see the power of Zonka Feedback in action.
Capture passenger feedback with real-time patient feedback at key airport touchpoints including check-in, security, in-flight, post-journey, restrooms, and more.
Transform your passenger experience by optimizing every touchpoint—from booking to baggage claim. Enhance convenience, streamline processes, and elevate service quality to ensure a seamless, satisfying journey for all travelers.
Measure team-specific passenger feedback. Access detailed team performance reports, compare performance and use insights to enhance service quality and customer care.
Effortlessly close every passenger feedback loop with automated workflows to meet and exceed passenger expectations. Follow up on the feedback, route feedback to the right team, and enhance service quality. Quickly address passenger concerns, resolve them on the spot, and elevate travel experience.
TYPES OF PASSENGER FEEDBACK FORMS
Seamlessly integrate Zonka Feedback with your CRMs, helpdesks, and marketing tools. Connect with over 20 native integrations like Salesforce, MS Dynamics, Intercom, HubSpot, Zendesk, and 1000+ more via Zapier.
Enterprise Solutions
Scale Up without Worrying about Customer Data
ISO 27001:2022 certification & GDPR & HIPAA compliance
Single sign-on and user controls to manage roles and access levels
Flexible data hosting across multiple global data centers.
Import historical data, get custom integrations, and expert CX consulting
Powerful Airport Feedback System
Our Customers
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