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AUTOMOBILE CUSTOMER FEEDBACK SOFTWARE

Enhance Customer Satisfaction with Automotive Feedback Software

Capture customer feedback post test-drives, successful purchase, post agent interaction, and measure automobile center’s experience with Automotive Feedback Software.

Sign up now for free and start taking customer feedback in minutes!

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1 million+ Surveys | 2,000+ Businesses | 100+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

Transform Customer Experience with Automotive Feedback Software

Measure Customer Satisfaction at Multiple Touchpoints

Measure satisfaction of your automobile centre’s experience with kiosks at reception, and email & SMS surveys at every touchpoint.

Track Service Staff Performance at Store

Measure your automotive staff performance and keep them in loop about customer feedback with real-time notifications for quick action. 

Use Analytics to Enhance Customer Experience

Get in-depth analysis of areas of improvement using actionable feedback and implement strategies to improve customer services. 

Prevent Churn & Build Loyalty Among Customers

Provide positive experience every time with quick action workflows and closing the feedback loop to foster culture of care and trust. 

Survey Builder-1

BUILD AUTOMOTIVE FEEDBACK FORMS

Create & Customize your Automotive Feedback Forms

Use a simple WYSIWYG Survey builder to ask any questions in your Automobile feedback form.

  • bookmarkBuild Experience

    Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.

  • file-textDynamic Surveys

    Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys. 

  • message-square Variables & Pre-Fill Data

    With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports. 

Bulid your first survey 

TYPES OF AUTOMOTIVE FEEDBACK FORMS

Set up different types of Automotive Surveys

Automobile Centre Satisfaction Feedback

Capture the customer sentiment at the automotive centre using kiosk, iPad, or Android tablets in real-time.

Inpatient Feedback Survey
Automobile Service Feedback

Understand customer’s satisfaction with the service provided at automobile dealerships or car repair shops to find gaps in your service and improve customer experience next time.

Outpatient Feedback Survey.png
Automobile Service Staff Feedback

Get feedback on individual staff and departments using the staff feedback form. It can help you find out top performing staff as well as the ones who need more training to handle customer issues.

Health Risk Assessment Survey for Patients
Automobile Store-Wise Feedback

Use location-comparative reports to compare performance of each service centre or dealership of your automobile company and find areas of improvement.

COVID 19 Survey
Registration Forms

Capture data of new as well as frequent customers at your car dealership using kiosk and offline surveys. Using feedback, improve experience of repeat customers as well as the new ones so they come back again.

Patient Registration Form - Offline Surveys
Inpatient Feedback Survey Outpatient Feedback Survey.png Health Risk Assessment Survey for PatientsCOVID 19 SurveyPatiet Registration Form - Offline Surveys

AUTOMOTIVE STAFF FEEDBACK

Measure customers’ feedback for staff

Add your staff members to your Automotive Feedback Software and measure customers’ feedback about respective teams.

  • Measure feedback for specific staff
  • Get team-wise and comparison reports
  • View satisfaction scores, responses and reports for staff in Team Performance Report
  • Use the feedback reports and data to implement more customer-care approach
  • Improve the quality of service and customer care
Survey Builder-1

MULTICHANNEL AUTOMOBILE FEEDBACK SOFTWARE

Reach your customers and seek their feedback on every touchpoint, through all channels

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

RESPONSE INBOX

View & Track Real-time Responses

See your feedbacks and survey responses in real-time with the Net Promoter Score in your Response Inbox. Easily filter by Promoters, Detractors, Passives directly from the Inbox. Filter your Responses, add Tags to identify themes, search by Name, Comments and more.

Response Inbox - Healthcare Survey

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

TYPES OF PATIENT SURVEYS

Set up different types of Healthcare Surveys using the Patient Feedback Tool

Inpatient Satisfaction Surveys

View complete analysis of patient feedback with detailed reporting with tables, graphs and text analysis. View trends and know what patients think about facilities, staff and more.

Inpatient Feedback Survey
Outpatient Satisfaction Surveys

Patients and visitors can give feedbacks and rate caregivers, doctors, nurses and other staff. These reports and analysis can be used to evaluate staff performance over time.

Outpatient Feedback Survey.png
Health Risk Assessment Survey

Get summarized reports in your email inbox with no lags. Schedule daily, monthly or weekly summary digests to stay updated on patient feedback at your clinic or hospital.

Health Risk Assessment Survey for Patients
Coronavirus COVID 19 Surveys

Use location-comparative reports to compare performance of each clinic and hospital and assess areas of improvement. Use date-comparative reports to evaluate improvements over time.

COVID 19 Survey
Registration Forms

Use location-comparative reports to compare performance of each clinic and hospital and assess areas of improvement. Use date-comparative reports to evaluate improvements over time.

Patient Registration Form - Offline Surveys
Inpatient Feedback Survey Outpatient Feedback Survey.png Health Risk Assessment Survey for PatientsCOVID 19 SurveyPatiet Registration Form - Offline Surveys
Survey Builder-1

Create Engaging Experiences

Build your Surveys

Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor. 

  • bookmarkBuild Experience

    Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.

  • file-textDynamic Surveys

    Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys. 

  • message-square Variables & Pre-Fill Data

    With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports. .

Bulid your first survey 

INTEGRATIONS

Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks
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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

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